凯马诗铂高级服务公寓（索菲特管理） 4 星

客户意见评级 (ALL 评级) 4.6/5 1,563 评论

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凯马诗铂高级服务公寓（索菲特管理） - Image 1
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凯马诗铂高级服务公寓（索菲特管理） - Image 4
31 Shoalhaven Street, 2533 凯马, 澳大利亚

描述

酒店其他优惠

  • 24 -hour reception.

  • On-site 24/7 gym.

  • 1871 heritage listed bluestone conference, meeting and events centre.

  • Located in the heart of Kiama overlooking the beautiful Kiama Harbour.

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酒店位置

凯马诗铂高级服务公寓（索菲特管理）

31 Shoalhaven Street
2533 凯马
澳大利亚

GPS:-34.669172, 150.855327

电话
传真 +61 2 4232 4244

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Yves

Yves is a bar and bistro with chic decor and stunning views over Kiama Harbour delivering a modern coastal atmosphere. The a la carte menu caters to a more casual dining experience offering playful coastal classics and a tasty snack menu.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,563 评论

TripAdvisor 评级  4.1/5  1,421 评论

卓越奖 2024

Explore Kiama from this comfortable Stay.

Tripadvisor 评级 4.0/5

D G 经 TripAdvisor 认证的评论

Good location and imposing building created from the original school. Good historical location . Best deals for Accor Plus members .Large variety of rooms and prices need careful scrutiny of Web sites and reviews.In some areas the rooms are dated , need regrouting and tiling for example. And better tech facilities. Very attentive staff helped sort out our familiarisation.

Would stay again!

Tripadvisor 评级 4.0/5

Krb87 经 TripAdvisor 认证的评论

We really enjoyed our stay. We stayed in a balcony king room as part of the winter sip and stay Kiama package. The package included a bottle of wine from a neighbouring winery, brekkie at the hotel restaurant, and a winery tasting etc. When we arrived we were told no tastings on the weekend but staff did offer to follow up and see if they could make an exception. No issue but this should be indicated on the advertisement. No conclusion in whether we would be able to be accommodated so we just left it. Had we been super interested we would have gone to the winery anyway but we had other plans. In terms of the room, it was quite basic. It feels like it's dying for an update. Our bathroom had two spots for towel rails on the wall which had been taken off and bolts left behind. There was some mould at the rear of the bathroom sink which isn't unusual for a hotel unfortunately. Had we stayed expecting luxury I'd say we'd have been disappointed but I was relatively realistic in my expectations as I stayed previously in around 2012 and did have recollections of same. It is just such an incredibly beautiful spot! And the staff were great! Our room overlooked minamurra street and we had a lovely huge tree right outside our balcony. The brekkie was lovely, overlooking the ocean watching whale spouts in the distance. Dinner the night of our arrival at Yves was also great and they were wonderful to accommodate some dietary requirements.

Warm and pleasant experience

Tripadvisor 评级 5.0/5

Chris R 经 TripAdvisor 认证的评论

Delightful experience in the heart of Kiama A stones throw from the main attraction (The Blowhole) and a 5 minute walk to fantastic restaurants and shops in the area. Highly recommend for the ambiance and vibe. Also, side quest, if ya like good food and experiences — Little Betty’s was outta this world good with incredible service. Check it out. Pros: -seamless checkin -kitchenette -beautiful bathroom and shower -comfy bed Cons: -while we didn’t use it much the tv only supporting local cable with no streaming options was a bit lame for the price paid Overall, check it out, worth the price and the experience.

Room 225... What a Disappointment

Tripadvisor 评级 1.0/5

RosieTwohill 家庭住宿 - 经 TripAdvisor 认证的评论

Room 225, what an appalling room I was given, there were dirty/grubby marks on walls, the curtains certainly needed repairing/washing. The furniture was very outdated and badly scratched/ scuffed. The Bathroom and shower are in need of a good scrub with bleach, and the balcony and outdoor furniture could also do with a good clean. To really make my stay the bed was very lumpy and so uncomfortable. I was only staying 1 night and the cost was $398.00, I used my points plus cash and I certainly didn't get value for money. I also took several photo's of the state of the room. Just to add this wasn't my first stay at this hotel. I found all the staff I interacted with very pleasant and helpful.

Dear Rosie, Thank you for sharing your feedback. It’s heartening to hear that our team is always making a positive impression, and your kind words will certainly be passed along. On the contrary, I am sorry to hear that your recent stay did not feel as comfortable or enjoyable as you had hoped, particularly as a returning guest. I understand how important a well-presented and restful space is, and I regret that your room did not meet your expectations. Your observations regarding the room’s condition have been noted and highlighted in current renovations and touch ups that are taking place around the hotel. We appreciate you taking the time to document your experience, as this helps us better understand where we may need to focus attention. We value your loyalty and while we regret that this visit didn’t reflect the experience you anticipated, I hope to welcome you again and provide a stay that feels truly restorative to the many times we've looked after you before. Kind Regards, Maddie Cooper Guest Services Supervisor

Disgusted

Tripadvisor 评级 1.0/5

Andrew H 经 TripAdvisor 认证的评论

Attended a birthday function at Yves last Wednesday while the bar staff and serving staff were all great the kitchen staff should all be terminated immediately the food was at best ordinary. The cauliflower steaks were dry and tasteless. The limited menu due to there being 15 of us was designed for ease of service nothing could be further from the truth, I ordered third inline my meal came out second last. Sorry but this is a extremely poor excuse for a bistro!

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其他网络用户评价我们的酒店

  • 557 评论 9.8/10 位置
  • 901 评论 7.7/10 房间
  • 847 评论 9.4/10 服务
  • 289 评论 7/10 清洁度
  • 244 评论 7.8/10 早餐
  • 145 评论 5.1/10 性价比
  • 33 评论 9.6/10 运动休闲
  • 12 评论 3.1/10 游泳池

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