Peppers Cradle Mountain Lodge 4.5 stars

TripAdvisor rating 4.0/5 3,356 reviews

Peppers Cradle Mountain Lodge - Image 1
Peppers Cradle Mountain Lodge - Image 2
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Peppers Cradle Mountain Lodge - Image 4
4038 Cradle Mountain Road, 7306 CRADLE MOUNTAIN, Australia

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Easy acess to a number of walking trails

  • Proximity to Cradle Mountain and Dove Lake

  • Proximity to Park Shuttle service

  • Lodge adjacent to the entry of the National Park

Our accommodation(s)

Hotel location

Peppers Cradle Mountain Lodge

4038 Cradle Mountain Road
7306 CRADLE MOUNTAIN
Australia

GPS:-41.595125, 145.927998

Telephone
Fax +61 3 6492 1309

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  3,356 reviews

Poor and unclean

TripAdvisor rating 2.0/5

Peter E Friends getaway - TripAdvisor review

Stopped for coffee. Asked for flat white and was given cappuccino. When it was replaced with a flat white the cup was unclean. It had a lipstick print on the rim. Returned for a replacement. Third time lucky it was ok. Defiantly not 4.5 star service. Very slow service. It would not happen at McDonald's.

Not as good as before

TripAdvisor rating 4.0/5

Troy B Families - TripAdvisor review

We stayed here a few years back and had a magical time. Was still a great time but the quality of service had dropped substantially. We booked 2 rooms with one having twin beds. This proved a challenging exercise as they had not accommodated our obvious written request. Having to go back and explain/show/interpret the booking. Took some time and energy to get done. The gas fires in the pencil pines room are excellent. Our room overlooking the lodge was good also. I feel the great weather saves this from a very bad experience.

Such a beautiful destination but disappointing stay

TripAdvisor rating 3.0/5

Suzanne2303 Couples - TripAdvisor review

We were very excited to be going back to Cradle Mountain Lodge for a return visit after several years. However we were disappointed. Check in was lack lustre, with instructions like where to have breakfast or meals not discussed. Our Pencil Pine room was much as we’d remembered, a little tired but very comfortable and warm. The bed was comfortable and there were a couple of chair around the gas fire to sit and chat. The bathroom was fairly basic but had a heat lamp which was needed! Daily room refreshing was slow and unsatisfactory. Breakfast was ordinary, with the ‘hot’ meals in the servery only lukewarm warm. We asked for an omelette but were told lonely poached eggs to order. After we’d eaten our lukewarm scrambled egg we were told we could order an omelette! We did this the second morning, and it was freshly prepared, hot and tasty. We were also given one barista coffee which was lovely. Our dinner in the highland restaurant will be another review and another Eason why we were so disappointed for our return visit. The staff were friendly but in my opinion, not well trained, and some struggled with the language. This Lodge is an iconic part of Cradle Mountain, and it was so disappointing that it has slipped so far from its original professionalism.

Cradle mountain - two night stay part of an APT tour

TripAdvisor rating 3.0/5

ivw61 TripAdvisor review

The natural environment here at Cradle Mountain is spectacular and well worth a visit. The accommodation which are cabins look old from the outside but are comfortable and ours was recently renovated inside. The lodge restaurants are expensive ( $18 / glass of wine) and the food is very average , its basic at best and unedible at worst. Peppers really need to lift their game here. The staff are friendly and helpful. Not that it mattered to us but the rooms dont have any TVs so bring a pack of cards or book.

Absolutely magical

TripAdvisor rating 5.0/5

angelan236 Couples - TripAdvisor review

Arrived to friendly welcome and very helpful arranging supper, a spa session and breakfast. Beautiful wooden building housing reception, restaurant, bistro and Spa. Our lakeside cabin was just that - beautifully furnished with fake fire flowing, books to read in comfortable chairs. Evening meal in the Highland restaurant was one of the best meals we’ve had in Tassie & WA. Staff were really friendly & knowledgeable about the wine choices. Hotel ideally placed for shorter walks and shuttle bus into NP. Weather was perfect for clear views of Cradle Mountain.

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Other web-users rate our hotel

  • 730 reviews 9.4/10 Location
  • 848 reviews 6.9/10 Room
  • 529 reviews 6.7/10 Service
  • 534 reviews 5.8/10 Food
  • 316 reviews 7.8/10 Breakfast
  • 307 reviews 3.8/10 Value
  • 136 reviews 7.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.