磁岛珮璞度假酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 992 评论

磁岛珮璞度假酒店 - Image 1
磁岛珮璞度假酒店 - Image 2
磁岛珮璞度假酒店 - Image 3
磁岛珮璞度假酒店 - Image 4
123 Sooning Street, 4819 耐莉湾, 澳大利亚

描述

酒店其他优惠

  • 紧邻轮渡码头

  • 礁湖泳池和度假村泳池

  • 酒店内的餐厅 Boardwalk，供应海鲜和热带鸡尾酒

  • 可步行至购物区和餐厅区

  • 餐厅和酒吧俯瞰码头

我们的客房

酒店位置

磁岛珮璞度假酒店

123 Sooning Street
4819 耐莉湾
澳大利亚

GPS:-19.1590126, 146.854484

电话
传真 +61 7 4758 2499

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

BOARDWALK RESTAURANT AND BAR

Boardwalk 餐厅酒吧供应丰富多样的食物和优质葡萄酒。您可以选择各类海鲜以及其他热带小吃，搭配优质葡萄酒和热带鸡尾酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  992 评论

TripAdvisor 评级  4.0/5  2,082 评论

5 stars because 6 stars wasn’t an option

Tripadvisor 评级 5.0/5

AndyNorthampton 经 TripAdvisor 认证的评论

Superb location right by the ferry port and main bus terminal (although no noise or any related issues). Overlooking the stunning marina and a short walk to some restaurants. We were really lucky to get an upgrade on arrival to simply “the best” room / suite / apartment I have ever stayed in, in my entire life!! No exaggeration. Really helpful team and amazing breakfast added to this 6 star experience. When on Magnetic Island the bus service is amazing ($1aus day ticket) and the marked walks are a must. The Forts Walk brought us into very close proximity to koalas in the wild. Loved every minute.

Dear Andy, Thank you for taking the time to share your wonderful experience staying with us! We are delighted to hear that you enjoyed our superb location and the stunning views of the marina. It is gratifying to know that you appreciated the upgrade to your room and found it to be the best you have ever experienced. We take pride in providing exceptional service, and I am pleased to hear that our team contributed positively to your stay. It is also great to know that you enjoyed our breakfast offerings and took advantage of the local bus service and walking trails. Magnetic Island offers a unique experience, and it seems you made the most of it. Thank you once again for your kind words. We hope to welcome you back soon for another memorable stay. Warm regards, Ricky Lee General Manager

Restaurant is average.

Tripadvisor 评级 1.0/5

Selina S 经 TripAdvisor 认证的评论

Restaurant was way overpriced and average service. Paid $40 for the special of the day, mushroom gnocchi. Communication was challenging with the waiter. Wouldn’t bother again.

Dear Selina, Thank you for sharing your feedback regarding your recent dining experience. We are sorry to hear that your visit did not meet your expectations in terms of value and service. We always aim to offer great quality, and while prices can be a little higher on the island because all supplies arrive by barge, we want every dish to feel worth it. Thank you again for taking the time to let us know. Your comments have been noted and will be shared with our team. Kindest regards,

Convenient but avoid the Studio rooms facing the car park.

Tripadvisor 评级 3.0/5

Panthea14 经 TripAdvisor 认证的评论

Peppers is very convenient to the ferry and buses and getting around Magnetic Island was easy and fun. However we had been warned that the Studio rooms ‘faced the IGA car park’. That is an understatement. We found ourselves in a ground floor room, with the balcony right on the footpath and on a direct line from the vehicle ferry which meant every time the ferry docked we got a lot of traffic (some of which was heavy) coming off the ferry. Also the bus terminal is right outside the ferry terminal and buses met every ferry meaning a parade of buses spewing diesel fumes went past at least once an hour. Throw in the general traffic in the IGA/ ferry terminal car park and this meant the balcony was virtually unusable with very little privacy and we had to sleep with the door shut and aircon on for security. So my advice would be to pay extra to upgrade or at least insist on a room on a higher floor! The room itself was tired (broken furniture and a sofa so low, it was an effort getting up and down from it). Also some cleanliness issues... the sliding door between the bathroom and the bedroom was very dirty around the handle and when slid open, the side facing the bathroom had smears of black mould. I wiped this off. See attached photos.

Dear Guest, Thank you for your feedback and for highlighting both the convenience of our location and the challenges you experienced in the studio room. We’re sorry the outlook and noise impacted your stay, and we appreciate your comments regarding room condition and cleanliness, this has been shared with our housekeeping and maintenance teams for review. We recommend or marina view rooms for a quieter on your next visit. Kind regards, Ricky Lee General Manager

Good choice for happy hour

Tripadvisor 评级 4.0/5

Rotiman1 经 TripAdvisor 认证的评论

Dropped in for happy hour drinks. Sat on balcony overlooking marina. Variety of drinks were well priced at happy hour. Staff were friendly and drinks delivered quite quickly

Thank you for stopping by! We’re glad you enjoyed happy hour, the marina views, and our friendly service. Hope to see you again soon! Ricky Lee General Manager

Terrible ....................and nothing like the photos

Tripadvisor 评级 1.0/5

JamieFromSydney 经 TripAdvisor 认证的评论

Complete rubbish and over $500 per night .......... a scandal My two bedroom apartment is completely different to the 'luxury' apartment shown in the photos on the website. For example: The lounge room is largely missing of furniture and what there is, is nothing like the website. Coffee table shown on website - missing - no coffee table at all. Side table - missing - no table Entertainment unit under tv shown - missing !!. Luxury Lounge - replaced with an ancient couch Lounge Chair - missing. Replaced with the middle seat of an old sectional lounge suite - with no arms !! Rug - very, very second hand. It is also up 4 levels of stairs from the car park. No lift. 30 degree heat. No fun for those with lots of luggage . And what a view !! The back wall of a liquor store .......and a desolated cement waste land.

Dear Jamie, Thank you for taking the time to share your feedback. We’re sorry that the apartment didn’t quite meet your expectations. As our apartments are individually owned, furnishings and décor can vary, but we always aim to ensure they are comfortable and welcoming. For a future stay, we’d be happy to recommend one of our marina-view apartments, which offer a consistently beautiful setting and a more seamless experience. Your comments about furniture, layout, and views have been shared with our management team as we continue to improve for our guests. We hope you might consider staying with us again, and we’d be happy to help you find an apartment that better suits your expectations next time. Warm regards, Ricky Lee General Manager

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其他网络用户评价我们的酒店

  • 476 评论 9.5/10 位置
  • 749 评论 7.3/10 房间
  • 566 评论 7.6/10 服务
  • 16 评论 3.1/10 上网
  • 339 评论 9.3/10 游泳池
  • 327 评论 6.4/10 食物
  • 257 评论 8.5/10 早餐
  • 239 评论 4.6/10 清洁度

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