Peppers Beach Club - Port Douglas bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.338 ulasan

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Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Untuk menghubungi Konsultan Reservasi, silakan telepon 1300 987 610

  • Akses mudah ke Restoran, Kafe, Pub, dan Pertokoan

  • Seperjalanan kaki ke Pantai 4 Mile

  • Apartemen luas

  • Tur siang hari ke Great Barrier Reef dan Hutan Hujan Daintree

Akomodasi kami

Lokasi hotel

Peppers Beach Club - Port Douglas

20 22 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.487221, 145.465807

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok

SUBLIME

Buka setiap hari untuk Sarapan Prasmanan, Makan Siang, dan Makan Malam. Menunya terinspirasi dari hasil bumi terbaik di Far North Queensland dan berubah menurut musimnya.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.338 ulasan

Peringkat TripAdvisor  4.5/5  2.411 ulasan

Underwhelming experience - this hotel does not deserve 5 stars!

Catatan Tripadvisor 1.0/5

Viviane M Ulasan TripAdvisor tersertifikasi

Our stay at Peppers Beach Club in Port Douglas was underwhelming. The positive point was: - Proximity to beach Apart from that, there were several times where we felt that our money was not well spent. Upon arrival, we were not greeted by the car but had to walk up to the reception and ask them to help us with the luggage. Moreover, we had to park our car ourselves in their garage which could use a renovation, especially the exit as the ramp is very steep. Other points are: - Fitness center is not a fitness center, it is a small room in the basement with sparse outdated equipment and without dumbbells. - Breakfast was not as stated a buffet, but a menu of 10 (rather unhealthy, mostly egg dishes and small portions) choices from which we could select one - having paid for included breakfast. - this was 30$ pp… - Room service missed one day of cleaning and once they changed the sheets we found stains of them. - entire property seemed rather outdated, especially the rooms. - Wifi in our room was quite slow. Some service personnel where quite friendly but we definitely expected more from this hotel.

Good rest was had by all.

Catatan Tripadvisor 4.0/5

H3138PSsusanc Couples - Ulasan TripAdvisor tersertifikasi

Nice hotel…..pools could do with a bit of TLC. This was before the flooding up there. Room was ok and it had a good view of the garden that was kept nice. Food was ok and they could have more places inside the main entrance..like there should be more little shops.

Disappointing rip-off

Catatan Tripadvisor 2.0/5

Sonia G Ulasan TripAdvisor tersertifikasi

The hotel advertised buffet breakfast included in the stay that was actually a limited a la carte menu ($30 per meal with machine coffee offered and luke warm juice that you had to get yourself). However, the hotels website was advertising a buffet breakfast. When questioned on this, the hotel advised that the buffet ceased a month or so prior due to a buffet using more water than a la carte option (?). The hotel then offered a credit of $20 pp per day to be used at the hotel, that could only be used for the remainder of the stay at their restaurant, and the remaining breakfasts removed. Bait and switch anyone??. The breakfast options offered were grossly overpriced, with choices of Nasi Goreng and corn fritters at $30 worth. On one morning, a dish that was supposed to include crispy kale did not arrive with the crispy kale, and it was a visibly annoyed chef that then put some in a bowl. On tasting the dish, it was also riddled with chilli, a detail left off the menu until the first bite. More 2 star than the 5 star this hotel purports to be. On the last morning, with the thought of facing another lacklustre breakfast, we went to the Sheraton down the road, who did not have an issue with water (?) that served a great buffet breakfast. Peppers need to have a look at the Sheraton for guidance on what 5 stars look like. The room that was booked was a 2 bedroom deluxe suite with a Plunge pool. We arrived at night for the first night, but next morning on inspection of the pool it was green, with a dirty floor and sides and leaves in it. A call to reception resulted in more chlorine being added, that took until the late afternoon to finish. The pool water was clear but was still green on the sides, and a good scoop required. The main hotel pool was oddly warm (32 degrees celsius) and not refreshing and had mould visible in spots. Overall for my first holiday in 5 years, I found this to be below the standard of any other 5 star hotel. Beer accommodation at a champagne price.

Great location and beautiful hotel with lovely staff.

Catatan Tripadvisor 5.0/5

Cara G Couples - Ulasan TripAdvisor tersertifikasi

We had a very relaxing five nights, nothing was too much trouble from your amazing staff. Very helpful and friendly. Despite the water cut off supply to town, they made sure we were accommodated and things went smoothly. They kept the communication up so we knew what was happening. Such a beautiful environment. Perfect for doing nothing, but also perfect for accessing all the amenities of Port Douglas.

Definitely not 5*

Catatan Tripadvisor 1.0/5

Elspeth G Couples - Ulasan TripAdvisor tersertifikasi

My advice would be not to book here. My husband and I checked in to our room - eventually! Couldn’t open the door so had to return to reception. The door was really stiff and hard to open. The room smelled really badly of damp and the wardrobes even worse. The balcony door didn’t open and close properly. We were shown 2 other rooms which were just as bad so checked out! The reception staff were as helpful as possible but the rooms are dire.

Dear Elspeth G, Thank you for taking the time to write a review from your experience at Peppers Beach Club Port Douglas. We appreciate all types of feedback as it helps us as a business to improve. It was disappointing to read that your expectations of our rooms were not met, and therefore, decided to depart from the property. We hold a high level of standard for the condition of our rooms, and the fact you were shown three separate rooms and still decided to leave is concerning. We will certainly take this on-board, living in a tropical part of the world can present challenges due to humidity so have ensured those rooms were thoroughly re-inspected by the housekeeping team. Once again, thank you for providing us with this feedback, and should you be back in region again in future, would love for you to give us another chance perhaps at a drier time of year. Sincerely, Luke Operations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 514 ulasan 9.6/10 Lokasi
  • 730 ulasan 7.1/10 Kamar
  • 666 ulasan 7.8/10 Pelayanan
  • 10 ulasan 5/10 Internet
  • 485 ulasan 9.1/10 Kolam
  • 306 ulasan 5.9/10 Makanan
  • 248 ulasan 5.3/10 Kebersihan
  • 164 ulasan 5.2/10 Sarapan

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