Mantra Hervey Bay 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,765 件のレビュー

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説明

ホテルのその他の情報

  • Experience the ultimate luxury as you enjoy the heated lagoon-style outdoor pool

  • Delicious dining options are just metres away from Mantra Hervey Bay's doorstep

  • Perfectly located within steps from the marina where tours depart regularly

  • Parking while on holiday can be expensive and a hassle, which is why we offer free parking

  • Our apartments boast a wonderful view of the marina or resort ground

当ホテルの客室

ホテル所在地

Mantra Hervey Bay

Buccaneer Drive
4655 URANGAN HERVEY BAY
オーストラリア

GPS:-25.292685, 152.909149

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

プール

Mantra Hervey Bay is the best place to splash out and soak up the luxury of a heated lagoon-style outdoor pool complete with decked bridge. We also have two BBQ and dining areas around the pool for guest use.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,765 件のレビュー

トリップアドバイザーの評価  3.8/5  3,488 件のレビュー

A Relaxing Family Getaway at Mantra Hervey Bay

トリップアドバイザーの評価 5.0/5

Noel_Fairclough トリップアドバイザー認証口コミ

We stayed at Mantra Hervey Bay during the school holidays and had a lovely time as a family. The serviced apartments were clean, well-appointed, and offered everything we needed for a comfortable stay. The location is fantastic, with beautiful marina views and a great selection of restaurants just a short stroll away. It made dining out with the kids a breeze, with plenty of family-friendly options close by. Parking in the secure area was a bit tricky when returning later in the evening, but it wasn’t a dealbreaker; just something to keep in mind if you're planning a busy day out. The hotel amenities were decent, though we were a little disappointed that the pool was temporarily closed due to a chemical imbalance. Hopefully that’s all sorted now as it would’ve been a great way to cool off after a day of exploring. Just a short 5-10min walk away is a nice little beach area anyway. All in all, Mantra Hervey Bay delivered a solid and enjoyable stay. It’s a great base for families looking to soak up the relaxed coastal vibe of Hervey Bay. We’d happily return!

Thank you so much for your thoughtful and detailed review! We’re delighted that your family had a lovely stay with us during the school holidays and that our clean, well-appointed serviced apartments and fantastic location helped make your visit comfortable and enjoyable. It’s great to hear the nearby family-friendly restaurants and beach added to your experience. We appreciate your understanding regarding the secure parking and the temporary pool closure—happy to confirm the pool is now back to perfect condition for cooling off after a day of exploring! Thank you for choosing Mantra Hervey Bay as your family getaway base. We look forward to welcoming you all back again soon. Warm regards, Mantra Hervey Bay Team

Perfect stay!

トリップアドバイザーの評価 5.0/5

PhilnKimD トリップアドバイザー認証口コミ

I was travelling alone to tick off a couple of retirement bucket list items. This is the perfect place to stay for whale watching and K’Gari tours. The room was a little dated but clean and the view from the balcony was amazing! Easy walk to restaurants and tours with outdoor parking provided. The staff were so helpful and treated me like family. I would definitely stay here again. Pay the little extra for the Marina view. Well worth it!

Thank you so much for your wonderful review! We’re thrilled to hear that Mantra Hervey Bay was the perfect spot for your retirement adventures. It’s fantastic that you enjoyed the amazing marina view, our helpful staff, and convenient location close to tours and restaurants. We agree—the little extra for the marina view is definitely worth it! We look forward to welcoming you back for another memorable stay. Warm regards, Mantra Hervey Bay Team

Lovely view of Marina.....but

トリップアドバイザーの評価 3.0/5

L M トリップアドバイザー認証口コミ

What was supposed to be a relaxing getaway,ended up with us being stressed out due to the worry of setting off the fire alarm after having a shower,have never experienced this anywhere in the world,and you get charged on your card if fire brigade comes,the whole room could have done with a good scrub,not just a wipe over the kitchen was good with everything you'd need,the Marina is lovely,you need a car if you want to explore further,didn't get acknowledged when we checked out,pretty poor.

Thank you for taking the time to share your experience with us. We're pleased to hear you enjoyed the beautiful marina views and found the kitchen well-equipped for your stay. However, we’re very sorry to hear that your getaway was impacted by concerns around the fire alarm system and cleanliness. We understand how frustrating and stressful that must have been, and we sincerely apologise for any inconvenience caused. Your comments regarding the cleanliness of the room and your check-out experience have also been noted and shared with our team to ensure improvements are made. We truly appreciate your honest feedback and hope you’ll consider giving us another opportunity to provide a more relaxing and seamless stay. Warm regards, Mantra Hervey Bay Team

Top stay

トリップアドバイザーの評価 5.0/5

lindquistphotography トリップアドバイザー認証口コミ

We have just finished our stay at the Mantra and it was excellent. I think they are the friendliest and most helpful staff of any hotel my wife and I have stayed at. A special shout out to the maintenance man. I had a problem with the door and he was at the room within minutes and fixed the issue straight away. I would definitely recommend it

Thank you so much for your fantastic review! We're absolutely delighted to hear that you and your wife had an excellent stay with us. Your kind words about our friendly and helpful team truly mean a lot, and we'll be sure to pass on your special shout out to our maintenance staff—he’ll be thrilled to know he made a difference during your stay. It’s always a pleasure to receive such positive feedback, and we sincerely appreciate your recommendation. We look forward to welcoming you back to Mantra Hervey Bay again soon! Warm regards, Mantra Hervey Bay Team

Verging on shabby

トリップアドバイザーの評価 1.0/5

Brischris Couples - トリップアドバイザー認証口コミ

As an Accor Plus Diamond member I've seen a lot of Accor rooms and the Mantra was a great disappointment. We booked a 1 bedroom, marina facing room for 4 nights and I was amazed at how tired and shabby it looked. Despite having a balcony overlooking the marina the apartment was dark throughout. Mantra desperately needs a make over.

Thank you for taking the time to share your feedback, and for your loyalty as an Accor Plus Diamond member. We're truly sorry to hear that your experience did not meet expectations during your recent stay with us. We understand your disappointment regarding the condition and lighting of the room. While our marina-facing apartments are usually a highlight for many guests, we acknowledge that some areas of the property are in need of refurbishment. Please be assured that your comments have been noted and passed on to management as we continue working toward improvements. We genuinely value your feedback and hope we’ll have the opportunity to welcome you back for a stay that better reflects the standard you’ve come to expect. Warm regards, Mantra Hervey Bay Team

との提携 TripAdvisor

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