Mantra One Sandy Bay Road Hobart 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 474 件のレビュー

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Mantra One Sandy Bay Road Hobart - Image 1
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Mantra One Sandy Bay Road Hobart - Image 3
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1 Sandy Bay Road, 7000 HOBART, オーストラリア

説明

ホテルのその他の情報

  • Direct access to shopping

  • Salamanca/Waterfront 4 min walk

  • Located opposite St David's Park

  • Self contained accommodation

  • Secured Underground Parking. Call hotel reception, as this must be pre-booked.

当ホテルの客室

ワンルーム

Studio

  • 2 人/最大
  • 48 m² / 516 sq ft
  • 寝具 1 x クイーンサイズベッド
空室状況を見る

ホテル所在地

Mantra One Sandy Bay Road Hobart

1 Sandy Bay Road
7000 HOBART
オーストラリア

GPS:-42.886767, 147.327157

電話番号
ファックス +61 3 6223 1212

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  474 件のレビュー

トリップアドバイザーの評価  4.0/5  1,202 件のレビュー

2025エクセレンス認証

Very pleasant experience

トリップアドバイザーの評価 5.0/5

ronessa1 トリップアドバイザー認証口コミ

We have recently stayed at this hotel and was very pleased. We advised that we would be late arriving and staff stayed to greet us. We were pleasantly surprised when we walked into the room. We had a separate lounge and dining area. The kitchenette was compact, but had everything we needed, plus a washer dryer which we didn’t expect. The wet room was lovely along with toiletries and clean, soft white towels. Very friendly and helpful staff. The only downside was that it is a little walk to the shops, but close to the park, harbour and Salamanca market on a Saturday.

Dear ronessa1, Thank you very much for your perfect score and for sharing such a detailed review of your recent stay with us. We’re delighted to hear that our team was able to assist with your late arrival and ensure a warm welcome. It’s wonderful to know you were pleasantly surprised by the spacious layout of the apartment, including the separate lounge and dining area, as well as the kitchenette and washer dryer. We’re also pleased you enjoyed the wet room, toiletries, and our clean, soft towels. Your kind comments about our friendly and helpful staff are greatly appreciated and will be shared with the team. While we understand the walk to the shops may be a little longer, we’re glad you enjoyed our proximity to the park, harbour, and Salamanca Market. Thank you again for choosing Mantra One Sandy Bay Road Hobart. We truly hope to welcome you back for another pleasant stay. Kind Regards, William Ng General Manager

Disappointed

トリップアドバイザーの評価 3.0/5

LEE R トリップアドバイザー認証口コミ

This hotel is central to the tourist area of Hobart with large liveable rooms. However sadly I must write a negative review. The sheets had blood on them. My husband went to hop into bed and on pulling back the covers found blood on the sheets. I rang the after hours phone and the lady was very helpful and arranged a person to come to the room immediately and change the linen. ( see photos) The staff were apologetic. The manager was on holidays for the next 2 days and I asked for him to contact me. He phoned at 5pm on the monday. I asked how this could of happened and he said he would need to speak with housekeeping the next day and that he would let me know. I"m still waiting. Now here's the kicker- we stayed at this hotel same time last year. On this occasion the doona was covered in what looked like a whole cup of coffee. New sheets covered the stained doona but you could smell the coffee thru them- that's how we found the stain. Also our park/city view room was a solid red brick wall with absolutely no view so you couldn't even see what the weather was doing. The previous manager was very apologetic and promised that if we returned we would be given better service and offered to refund 1 nights accommodation . This was very kind so we did stay here again this year - everyone needs a second chance. Extremely disappointed in Mantra One Sandy Bay.

Dear Lee, Thank you for taking the time to share your feedback. We sincerely apologise for the issues you experienced during your stay, particularly with the linen and the room view. We are very sorry this impacted your experience. Your comments have been shared with our housekeeping and management teams to ensure we take steps to prevent similar situations in the future. Kind Regards, William

お客さまの声 4.0/5

Shigeru K. カップル - 確認済みレビュー すべて

大皿は有りましたが、小皿が無かったので、少し不便でした。及び、フォークが無かったので、少し不便でした。

Hello Shigeru, Thank you very much for taking the time to share your feedback following your stay with us. We’re pleased to hear that you enjoyed our convenient location near Salamanca Market and found the apartment clean and well suited for exploring the city. We appreciate you letting us know about the inconvenience regarding the lack of small plates and forks in the apartment. Please accept our apologies for this oversight. Your comments have been shared with our housekeeping team to ensure our kitchenware inventory is checked more thoroughly for future guests. Thank you also for your kind words about our team and for your loyalty as an ALL Classic member. We truly value your feedback and hope to have the pleasure of welcoming you back again on your next visit to Hobart. Best Regards, William Ng General Manager

Very well located, and reasonably priced one bedroom apartment

トリップアドバイザーの評価 4.0/5

MJD013 トリップアドバイザー認証口コミ

We stayed here for five nights, in a one bedroom apartment, and were very happy with the stay. The hotel is in a terrific location, just a short walk from Salamanca, many restaurants, the harbourside and the city. Our apartment was well furnished, had a comfortable bed, well equipped kitchen and living areas, dishwasher, washing machine with dryer There was no parking available in the hotel (all the spots were taken, since we had not done an advance booking); but this turned out to be a blessing in disguise. Our plan was to be out most of the day, and William, at check-in, told us where we could park just up the road at a very reasonable hourly cost between the hours of 8:30am and 6:00pm (free on weekends). The kitchen is a bit icky in places, and needs a clean. And some drawers were broken and not operable. But putting this aside, the rest of the apartment was ok.

Dear Malcolm D, Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay at Mantra One Sandy Bay Road. I’m delighted to hear that you enjoyed our central location and found your one-bedroom apartment comfortable and well suited to your five-night visit. It was also a pleasure to have assisted you during your check-in. I’m glad the parking recommendation proved helpful and that it added convenience to your stay. I would, however, like to extend my sincere apologies for the cleanliness issues you encountered in the kitchen, as well as the broken drawers in both the kitchen and bathroom. This does not reflect the standards we strive to uphold. Your feedback has been shared with our housekeeping and maintenance teams, and corrective action is already underway. We truly appreciate your loyalty as a Platinum ALL member and your generous ratings across many areas of your stay. Thank you again for choosing to stay with us and for recommending our hotel to others. We hope to welcome you back on your next visit to Hobart and provide an even better experience. Best Regards, William Ng General Manager

7 nights in Hobart

トリップアドバイザーの評価 5.0/5

crholy Couples - トリップアドバイザー認証口コミ

Staff awesome. Apartment well equipped & spacious with quality extras, KS bed very comfortable. Very central, walking distance from city centre, Salamanca store, bakery & pubs. Requested a quiet room, definately will recommend & stay again

Hi crholy, Thank you so much for taking the time to share your wonderful review. We’re delighted to hear that you enjoyed your 7-night stay with us and found the apartment spacious, well-equipped, and comfortable. It’s great to know our location made it easy for you to explore the city and nearby favourites like Salamanca, local bakeries, and pubs. We’re especially pleased that our team helped make your stay enjoyable, and that your request for a quiet room was met. Your recommendation means a lot to us. We’d be thrilled to welcome you back on your next visit to Hobart! Best Regards, William Ng General Manager

との提携 TripAdvisor

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