Mövenpick Hotel Hobart 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 4,166 件のレビュー

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28 Elizabeth, Street, 7000 HOBART, オーストラリア

説明

ホテルのその他の情報

  • Panoramic Hobart views & central location stroll to the waterfront

  • FREE daily Chocolate Hour from 3:30pm to 4:30pm

  • FREE ice cream for kids 12 years & under.

  • Tesoro modern Italian restaurant - one of Hobart's hottest new restaurant openings.

  • Valet parking; Stop on Elizabeth St Bus Mall. Local access permitted. To be booked in advance

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ホテル所在地

Mövenpick Hotel Hobart

28 Elizabeth, Street
7000 HOBART
オーストラリア

GPS:-42.88256, 147.32925

電話番号
ファックス +61 3 6235 9898

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Tesoro

One of Hobart's hottest new restaurants, Tesoro modern Italian combines bold flavours with Tasmania's best produce. Discover the best breakfast in Hobart or dine with friends over wood fired pizza and dry aged chargrilled meat. Open 7 days.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  4,166 件のレビュー

トリップアドバイザーの評価  4.6/5  348 件のレビュー

2025エクセレンス認証

TennisinHobart

トリップアドバイザーの評価 5.0/5

graemed647 トリップアドバイザー認証口コミ

I came to Hobart last week to work on the tennis, part of the workforce at Billy Jean King Cup. The hotel was really comfortable, clean, the staff were engaging and more than helpful. The breakfast was included with our booking, plenty of options and well presented. Disappointed that ordered coffees made by the barista, but were not told before hand that not included in breakfast, so had to pay. Not a deal breaker, but restaurant staff should be trained to inform guests before ordering. All in all great location to everything from waterside restaurants, pubs, and Salamanca markets. Definitely recommend.

Dear Graemed647, Thank you for sharing your experience following your recent stay with us during the Billie Jean King Cup. We are delighted to hear you found the hotel comfortable, clean, and that our team made such a positive impression with their friendly and helpful service. It’s great to know you enjoyed the breakfast selection and our central location – being close to Hobart’s waterfront dining, pubs, and Salamanca Market is something we love to offer our guests. We appreciate your feedback regarding barista coffee and will ensure our restaurant team communicates this clearly in future to avoid any surprises. Thank you again for your recommendation. We look forward to welcoming you back for another enjoyable stay in Hobart! Kind regards James Hart Front Office Manager Mövenpick Hotel Hobart

Very nice hotel in Hobart

トリップアドバイザーの評価 5.0/5

Eleven R トリップアドバイザー認証口コミ

Very nice hotel in a central location in Hobart. The staff are friendly and helpful, the rooms are clean and spacious, they provide all the amenities you need, including in-room Nespresso, and they even had decaf, which is so rare. I felt right at home. I was excited for chocolate hour but it was a bit anti-climactic. I expected more variety but the selection offered was a bit underwhelming. The initial plates that came out at 3:30 were empty within minutes thanks to a few greedy individuals and even though there were many of us left waiting and several employees nearby, the chocolate wasn’t replenished until one of us asked a staff member. Also, the breakfast was delicious but confusing. We weren’t the only people who were confused about what we could have (buffet or table service or both?) and I couldn’t find the coffee. The host/hostess should explain the process better. Overall, I absolutely loved the hotel and would definitely choose to stay there again.

Dear ERoe11, Thank you so much for sharing your experience with us! We are thrilled to hear you loved our central location and felt right at home – that is exactly what we strive for. It’s wonderful to know you enjoyed the spacious rooms, thoughtful amenities, and even our decaf Nespresso option – we love those little touches that make a stay special! We appreciate your feedback on Chocolate Hour and breakfast. While we are delighted you were excited for Chocolate Hour, we are sorry it did not meet expectations initially. Your comments about variety and replenishment have been shared with our team so we can ensure this signature experience is as indulgent as it should be. Likewise, we will review how we communicate breakfast options to make the process clearer and more seamless for all guests. Thank you again for your kind words and constructive suggestions. We cannot wait to welcome you back for another stay filled with comfort, great coffee, and a truly sweet Chocolate Hour! Kind regards James Hart Front Office Manager Mövenpick Hotel Hobart

Convenient location but small and noisy

トリップアドバイザーの評価 5.0/5

Coog2014 トリップアドバイザー認証口コミ

Convenient location within walking distance of restaurants and shops. Not great if you have a car as there is nowhere to park and valet is expensive and inconvenient. Small average finish room overlooking Elizabeth st, quite small given the price point. The view was nice of mountains and harbour however noisy especially during sleep, being awoken by the chiming clock tower in the adjacent GPO building and in the early morning road and wharf noise. Bring a set of ear plugs especially for the clock tower! Soundproofing of rooms isn’t great. They forgot to make up our room entirely one day.

Dear Coog2014, Thank you for sharing your thoughts following your recent stay with us. We are delighted you enjoyed our central location – being just steps away from Hobart’s vibrant dining scene and boutique shopping is something many of our guests love, and we are thrilled this added convenience to your visit. It’s wonderful to hear you appreciated the views of the mountains and harbour – those glimpses of Hobart’s natural beauty are truly special! We are sorry to learn of the challenges you experienced with noise and housekeeping. Your feedback is invaluable, and we will review these points with our team to ensure improvements are made. Thank you again for taking the time to share your experience. We look forward to creating an even more enjoyable stay for you next time, with all the highlights Hobart has to offer. Kind regards James Hart Front Office Manager Mövenpick Hotel Hobart

Please avoid if you can

トリップアドバイザーの評価 2.0/5

Nisha K トリップアドバイザー認証口コミ

Ok this was shocking to me - a hotel that claims to be 4 star plus - does not clean the rooms everyday , uses your hand towels to mop the floor , the hotel does not tend to the room phone not working so every time you need something you need to go to the reception , the tea coffee sachets are not replaced nor are the cups n glasses cleaned .. Quiet poor form in my opinion, and no action taken by administration in-spite of it bought to their attention . I read the previous reviews and wondered if it was the same hotel ….

Dear Nisha, Thank you for sharing your feedback. I’m truly sorry that aspects of your stay did not meet expectations. Since your visit, we have replaced all in-room phones and stabilised the connection to ensure guests can reach us easily. In addition, as part of our environmental sustainability goals, we offer guests the choice to opt out of daily servicing. However, the default is that rooms are cleaned and replenished daily, and I regret that this was not reflected during your stay. Your comments are invaluable in helping us improve, and we appreciate you bringing them to our attention. Kind regards, James Hart Front Office Manager Mövenpick Hotel Hobart

A few things you need to know prior

トリップアドバイザーの評価 3.0/5

brun0bloss トリップアドバイザー認証口コミ

Don’t arrive in peak hour 5.30 pm the streets are frustratingly slow and the GPS took us to a side street back entrance to the hotel near the bins with a stream of cars exiting a car park and we had no idea where to go from there despite ringing the hotel with no one answering and I had to dial again. Managed to find the back door and entered the underwhelming foyer Tried to check in to our harbour view room only to be told our booking had been cancelled! Never happened to us before apparently a glitch in the Accor app we were told! Anyway I have to say the manager on reception was really lovely professional and looked after us with his calming manner. Two bottles of sparkling water and a seat helped to assure us whilst he tried to find us a room. We were allotted number 1501 for 2 nights and then a change of rooms for two nights. Room 1501 is toted to be a more expensive harbour view but I’d more call it a small obstructed harbour view with city views dominating. You can lie in bed and look at buildings but if you want to view the harbour you have to squeeze into a corner and sit on mismatched chairs. Luckily the kind manager gave us a good price charging only for city view rooms because I would have been disappointed if we’d paid full price for harbour view for what we got. Next thing to warn you is they have a valet system of parking your car and assure all your belongings will be brought to your room. We were asked when the gentleman brought our belongings “is everything there?” Hard to answer that suddenly after everything we had been through. I’d rather look in my car to ensure I had what I needed but we weren’t given that option Our toiletry bad had been left in the car and we had to ask twice with a lengthy wait to get it delivered to us. My wife felt the fellow delivering it was unimpressed. Next morning staff not answering the phone so we had to go to reception to ask for our can to be delivered to us and mind you we weren’t aware that an extra daily charge for this is incurred. So I hope this information helps the customers to be more informed but surely it should be standard information on the website?

Dear burn0bloss. Thank you for taking the time to share such detailed feedback regarding your recent stay with us. I am truly sorry to read about the challenges you encountered. This is certainly not the experience we aim to provide, and I appreciate your patience during what must have been a frustrating situation. I am pleased to hear that our team was able to assist you with professionalism and care, and that our efforts helped to make the situation more manageable. Your comments regarding the room view, valet process, and communication have been noted and shared with our team for review. We are committed to improving clarity around parking charges and ensuring that all belongings are handled promptly and accurately however do like to check in with our guests to ensure we have secured all you need. Thank you again for your valuable insights and for recognising the efforts of our team. We look forward to the opportunity to provide you with a seamless and enjoyable experience on your next visit to Hobart. Kind regards James Hart Front Office Manager Mövenpick Hotel Hobart

との提携 TripAdvisor

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