ibis Styles Hobart 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,529 件のレビュー

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173 Macquarie, Street, 7000 HOBART, オーストラリア

説明

ホテルのその他の情報

  • 10min walk to Salamanca Markets

  • Mr. Good Guy Asian Restaurant & Bar

  • Indoor heated pool, fitness centre & sauna

  • Self-laundry, wash & dry facilities onsite (fee payable)

  • Airport Skybus (Stop 4) 70 meters / 1min walk from hotel

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ホテル所在地

ibis Styles Hobart

173 Macquarie, Street
7000 HOBART
オーストラリア

GPS:-42.886065, 147.325292

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

Mr. Good Guy Hobart

Award Winning Hobart Restaurant and Bar! The restaurant celebrates Asian street food with a modern urban twist.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,529 件のレビュー

トリップアドバイザーの評価  4.1/5  782 件のレビュー

2025エクセレンス認証

Basic and good

トリップアドバイザーの評価 4.0/5

Irina K トリップアドバイザー認証口コミ

Basic hotel with convenient location in the center of Hobart. The Hotel has everything you basicly need to stay a couple of days there. The room was small but cozy and clean. Various and tasty breakfast.

Dear Irina, Thank you very much for taking the time to share your feedback. We are pleased to hear that you found our hotel conveniently located in the centre of Hobart and that it suited your needs well for a short stay. It is great to know that you found the room cozy and clean and that you enjoyed the variety and quality of the breakfast. Your kind comments are truly appreciated. Thank you again for staying with us. We hope to welcome you back in the future. Warm regards, Susanty Daale-Setiady Hotel Operations Manager

お客さまの声 4.5/5

Minami H. 一人 - 確認済みレビュー すべて

途中で洗面所にあるティッシュがなくなった。掃除の時に残量を見て補充して欲しかった。受付が混んでいたからもう少しスムーズに動くとありがたい。でもとても良かったから9にしました！

Relaxing stay

トリップアドバイザーの評価 4.0/5

Catina F トリップアドバイザー認証口コミ

Great location and walkable to most Hobart attractions. Room is small but well equipped and very clean. Very quiet and no issues with airconditioner which was extremely quiet. Tea and coffee supplied daily along with housekeeping . Would definitely recommend for a stay.

Dear 317cathyf, Thank you very much for sharing your kind feedback. We are delighted to hear that you had a relaxing stay and enjoyed our great location with easy access to Hobart’s attractions. It is wonderful to know that you found the room clean, well equipped and quiet, and that the air conditioning worked well for you. We are also pleased that you appreciated the daily tea and coffee and housekeeping service. Your recommendation truly means a lot to us. Thank you again for choosing to stay with us and we hope to welcome you back again soon. Warm regards, Susanty Daale-Setiady Hotel Operations Manager

Tiny room and terrible Layout

トリップアドバイザーの評価 2.0/5

Marcus C トリップアドバイザー認証口コミ

Booked a standard queen room and because the hotel was busy I got put in the smallest room in the hotel. Terrible layout, small desk which is not suitable to do work on and a tiny tv. Spoke to staff at reception who were very unhelpful. Last time I stayed here, the room had a better layout and was larger which is why I booked here again. Will stay somewhere else next time

Dear X5902DEmarcusc, Thank you very much for taking the time to share your feedback, and please accept my sincere apology for the experience during your recent stay with us. It is truly disheartening to hear that we did not meet your expectations this time, particularly with the standard room allocation. I understand your frustration, especially as your previous stay was more comfortable and influenced your decision to return. When the hotel is operating at high occupancy, room allocation can unfortunately become more challenging, however this should not detract from the overall experience and I am very sorry that it did. I also regret that you felt the assistance at reception was unhelpful, as this is not the level of service we strive to provide. We genuinely value your feedback and would very much like the opportunity to do better. Please feel free to contact me directly should you consider staying with us again. You have my personal commitment that your next visit will be a better one, for all the right reasons. Warm regards, Susanty Daale-Setiady Hotel Operations Manager

Poor service

トリップアドバイザーの評価 1.0/5

Vicky C トリップアドバイザー認証口コミ

My family always enjoyed staying at ibis Styles Hobart because the staff were great in the past, but this third stay was really disappointing. I brought my sister with me for a holiday, and our experience at reception completely changed how we felt about the hotel.. The lady at the reception! I believe her name was Amy?? was extremely rude and unwelcoming. Her attitude made it feel like we were bothering her just by asking a simple question. It wasn’t even busy that day we checked in.. it was later in the afternoon.. I asked for SkyBus details and she abruptly told me to “just look the times up online,” with no effort to help or engage. It was shocking, especially coming from front desk staff who should be the most approachable. Completely unacceptable behaviour and not what I would expect from a hotel I’ve stayed at multiple times. It really ruined our first day. I strongly suggest she receives further training on customer service and how to speak to guests…. i hope she doesn’t speak to others the way she spoke to us…

Dear VickycB5802IN, Thank you very much for taking the time to share your feedback, and please accept our sincere apology for the experience you had during your recent stay. It is truly disappointing to hear, especially as our team at ibis Styles Hobart is known for being friendly, approachable and welcoming. We clearly fell short on this occasion, and I am very sorry that this affected your visit, particularly when you were travelling with your sister for a holiday. Your comments about the interaction at reception have been taken to heart and shared with our team for immediate review. This is not the level of service we aim to deliver, and we will ensure further coaching is provided so that this does not happen again to you or to any of our guests. Thank you for your loyalty and for giving us the chance to understand what went wrong. We truly hope we will have another opportunity to welcome you back and deliver the warm and friendly service that you have always known from us. Sincerely, Susanty Daale-Setiady Hotel Operations Manager

との提携 TripAdvisor

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