Mantra on Salt Beach Kingscliff 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 2 587

Mantra on Salt Beach Kingscliff - Image 1
Mantra on Salt Beach Kingscliff - Image 2
Mantra on Salt Beach Kingscliff - Image 3
Mantra on Salt Beach Kingscliff - Image 4
Gunnamatta Avenue, 2487 KINGSCLIFF, Australia

Описание

Особенности отеля

  • Season restaurant provides the perfect venue to feast on organic and fresh local produce

  • Escape from the outside world and indulge in a truly blissful experience at The Spa at Salt

  • A short distance away, Salt Village is bursting with restaurants and is the hub of Kingscliff

  • Explore the stunning Tweed coast by renting a bike and cycling along its numerous scenic paths

  • Mantra on Salt Beach has two perfectly maintained tennis courts and equipment for hire

Наши номера

Расположение отеля

Mantra on Salt Beach Kingscliff

Gunnamatta Avenue
2487 KINGSCLIFF
Australia

GPS:-28.277662, 153.577553

Телефон
Факс +61 2 6670 5111

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 2 587

Рейтинг TripAdvisor  4.0/5  Отзывов: 4 622

Wonderful Stay.

Примечание: Tripadvisor 5.0/5

Gary M Реальные отзывы TripAdvisor

Wonderful Stay. We really loved the holiday atmosphere, the fantastic pools and the location. Our Pool View room was excellent. There was no on site dining or room service, which was disappointing. The local restaurants were only a very short stroll, next door, so that made up for this PARTIALLY. They offered a great variety of cuisines, which we enjoyed, but we regularly use in-house dining on our lazy holidays. We would recommend this Resort.

BEAWAE AND CHECK WHAT ROOM YOU HAVE.

Примечание: Tripadvisor 2.0/5

Kel K Реальные отзывы TripAdvisor

Hotel is getting a bit tried and please check what room you have got. Our 1st room was overlooking a very unpleasant dirt pile. Couldn't even call it a garden. Some of there rooms overlook the carpark as well, so please be aware. We complained and after some discussions, they changed our room to a pool view. Note - Hotel was not busy.

Shocking

Примечание: Tripadvisor 1.0/5

S S Реальные отзывы TripAdvisor

Not 4 star Pushing 3 star Dirty No room service No daily towel services and room clean etc - I stayed 3 nights Had to pay for WiFi and cleaning/room service Paid in full up front one week before no choice paying at end of stay like anywhere else. $200 extra money taken at check in didn’t get back until 11 days after check out. I left room in good state and at checkout said all ok… not usual activity

We greatly appreciate you leaving your detailed comments for us. We regret your experience with us was not up to the standard we aim to offer our guests. Your comments are shared with our management team as we aim to address our guests concerns in hope to ensure future stays are at the highest standard possible.

Great overnight stay with Spa bath

Примечание: Tripadvisor 4.0/5

pauluskii Реальные отзывы TripAdvisor

Room was clean & comfortable with full kitchen. view was a ocean view & great to hear the waves. Spa in the bathroom was great for relaxation. only downside was the outdoor laydown furniture was broken in places which could casuse cuts. otherwise great place to stay.

Dear Paul, Thank you for letting us know about your experience. I am happy to hear you enjoyed the room and spa bath. We appreciate you leaving your feedback for us to address also. Thanks again and we hope to see you again sometime.

Mouldy room but great service

Примечание: Tripadvisor 3.0/5

E M Реальные отзывы TripAdvisor

The room we had booked was invested with mould. We noticed on our first night and thankfully the staff were able to move us on the second day to another one. They were very helpful and also compensated us with meal vouchers. We’ve been going to this mantra for 8 years now and it’s sadly declining, since Accor took over. They not longer have doonas on the beds - just a sheet and a very thin stretchy coverlet. They also no longer offer pool towels like they used too. The bikes are rusty and we ended up with black oil on us after a ride. We always love the pool and beach there! It’s lovely and the staff are wonderful. I feel mixed about going back - as I didn’t sleep well with their lack of bedding and also feel concerned about their lack of deep cleaning and overall maintenance. My kids love it - so it will be tough decision.

We very much appreciate your comments regarding your stay at the Mantra on Salt Beach Kingscliff. We apologize for the issues you experienced during your stay, however, are happy to receive your kind words regarding the team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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Другие интернет-пользователи оценили наш отель

  • 1 142 Отзывов 9.3/10 Расположение
  • 1 833 Отзывов 5.6/10 Номер
  • 1 052 Отзывов 6.1/10 Сервис
  • 83 Отзывов 3.6/10 Интернет
  • 765 Отзывов 4.8/10 Комфорт
  • 636 Отзывов 4.6/10 Чистота
  • 493 Отзывов 8.4/10 Бассейн
  • 314 Отзывов 5.6/10 Соотношение цены и качества

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