Mantra on Salt Beach - Kingscliff 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 2.587 comentários

Mantra on Salt Beach - Kingscliff - Image 1
Mantra on Salt Beach - Kingscliff - Image 2
Mantra on Salt Beach - Kingscliff - Image 3
Mantra on Salt Beach - Kingscliff - Image 4
Gunnamatta Avenue, 2487 KINGSCLIFF, Austrália

Descrição

Extras do hotel

  • Caminhada de 300 m até à praia

  • Quartos de hotel, Apartamentos de 1, 2 e 3 Quartos

  • 2 piscinas exteriores, campos de ténis, aluguer de bicicletas

  • Grandes espaços de conferências

  • A curta distância a pé dos restaurantes, cafés e do Salt Park

As nossas opções de alojamento

Localização do hotel

Mantra on Salt Beach - Kingscliff

Gunnamatta Avenue
2487 KINGSCLIFF
Austrália

GPS:-28.277662, 153.577553

Telefone
Fax +61 2 6670 5111

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Salas de reunião
  • Propriedade 100% não fumadores

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  2.587 comentários

Classificação do TripAdvisor  4.0/5  4.622 comentários

Wonderful Stay.

Nota Tripadvisor 5.0/5

Gary M Avaliação com certificação TripAdvisor

Wonderful Stay. We really loved the holiday atmosphere, the fantastic pools and the location. Our Pool View room was excellent. There was no on site dining or room service, which was disappointing. The local restaurants were only a very short stroll, next door, so that made up for this PARTIALLY. They offered a great variety of cuisines, which we enjoyed, but we regularly use in-house dining on our lazy holidays. We would recommend this Resort.

BEAWAE AND CHECK WHAT ROOM YOU HAVE.

Nota Tripadvisor 2.0/5

Kel K Avaliação com certificação TripAdvisor

Hotel is getting a bit tried and please check what room you have got. Our 1st room was overlooking a very unpleasant dirt pile. Couldn't even call it a garden. Some of there rooms overlook the carpark as well, so please be aware. We complained and after some discussions, they changed our room to a pool view. Note - Hotel was not busy.

Shocking

Nota Tripadvisor 1.0/5

S S Avaliação com certificação TripAdvisor

Not 4 star Pushing 3 star Dirty No room service No daily towel services and room clean etc - I stayed 3 nights Had to pay for WiFi and cleaning/room service Paid in full up front one week before no choice paying at end of stay like anywhere else. $200 extra money taken at check in didn’t get back until 11 days after check out. I left room in good state and at checkout said all ok… not usual activity

We greatly appreciate you leaving your detailed comments for us. We regret your experience with us was not up to the standard we aim to offer our guests. Your comments are shared with our management team as we aim to address our guests concerns in hope to ensure future stays are at the highest standard possible.

Great overnight stay with Spa bath

Nota Tripadvisor 4.0/5

pauluskii Avaliação com certificação TripAdvisor

Room was clean & comfortable with full kitchen. view was a ocean view & great to hear the waves. Spa in the bathroom was great for relaxation. only downside was the outdoor laydown furniture was broken in places which could casuse cuts. otherwise great place to stay.

Dear Paul, Thank you for letting us know about your experience. I am happy to hear you enjoyed the room and spa bath. We appreciate you leaving your feedback for us to address also. Thanks again and we hope to see you again sometime.

Mouldy room but great service

Nota Tripadvisor 3.0/5

E M Avaliação com certificação TripAdvisor

The room we had booked was invested with mould. We noticed on our first night and thankfully the staff were able to move us on the second day to another one. They were very helpful and also compensated us with meal vouchers. We’ve been going to this mantra for 8 years now and it’s sadly declining, since Accor took over. They not longer have doonas on the beds - just a sheet and a very thin stretchy coverlet. They also no longer offer pool towels like they used too. The bikes are rusty and we ended up with black oil on us after a ride. We always love the pool and beach there! It’s lovely and the staff are wonderful. I feel mixed about going back - as I didn’t sleep well with their lack of bedding and also feel concerned about their lack of deep cleaning and overall maintenance. My kids love it - so it will be tough decision.

We very much appreciate your comments regarding your stay at the Mantra on Salt Beach Kingscliff. We apologize for the issues you experienced during your stay, however, are happy to receive your kind words regarding the team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.142 comentários 9.3/10 Localização
  • 1.833 comentários 5.6/10 Quarto
  • 1.052 comentários 6.1/10 Serviço
  • 83 comentários 3.6/10 Internet
  • 765 comentários 4.8/10 Conforto
  • 636 comentários 4.6/10 Limpeza
  • 493 comentários 8.4/10 Piscina
  • 314 comentários 5.6/10 Custo Benefício

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.