Mantra Lorne bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 3.504 ulasan

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Deskripsi

Keistimewaan hotel

  • Relax in our indoor heated Mineral pool and male & female steam rooms.

  • Mantra Lorne is situated right on the famous Great Ocean Road

  • Have a game of golf at the 18 hole putting green and granted access to the Lorne Bowls Club.

  • Have a competitive, or leisurely swing at any of our 4 tennis courts

  • Our reception desk operates 24 hours for the convenience of our guests

Akomodasi kami

Lokasi hotel

Mantra Lorne

Mountjoy Parade
3232 LORNE
Australia

GPS:-38.536873, 143.976076

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok

THE LARDER

The Larder offers a refined yet warm and hearty menu of rustic Italian cuisine. Comprised of locally sourced produce from the Otway ranges and surrounding districts, you'll experience freshly prepared meals from the finest ingredients.

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  3.504 ulasan

Peringkat TripAdvisor  3.5/5  5.105 ulasan

Stay if in a pinch

Catatan Tripadvisor 2.0/5

Badj_Tas Keluarga - Ulasan TripAdvisor tersertifikasi

Booked an apartment for the specifically for the use of a washer/dryer as we had been travelling for a few days prior. No washer/dryer as advertised in room booking. Upon contacting reception was told we could use communal w/d. Eventually was moved to another apartment with w/d but still had to share it with our neighbours. Apartment was comfortable but tired. Horrible smell in room. Eventually tracked it down to mould in the corner of bedroom window. Architraves all rotting away in that area. Definitely not good for asthmatics like myself. Lift shuddered all the way up down, every time. Don’t use if claustrophobic!

Great Lorne Experience

Catatan Tripadvisor 5.0/5

Macbob99 Ulasan TripAdvisor tersertifikasi

I have stayed at Mantra a number of time now and love coming back. The apartments are clean, well-appointed with convenient car parking. The location is excellent - a short walk to the beach and the centre of town. I recommend their breakfast ! Whilst they have a great indoor pool, I prefer the beautiful beach. I've just booked a family reunion for April directly with Mantra and must congratulate Renae Carey on her excellent service - I am most grateful for all her work putting together the accommodation package for our 3 families!

Comfortable stay for families.

Catatan Tripadvisor 4.0/5

Climber02975118658 Keluarga - Ulasan TripAdvisor tersertifikasi

Clean one bedroom apartment, full kitchen which was great for Christmas Day. Comfortable bed. Lovely secure grounds for grandchildren. Lift and car parking was handy. Buffet breakfast was included and had everything and restaurant meal was good. Hop, skip and a jump to the beach. Close to shops. Can walk everywhere. A very lovely stay.

Hi Climber, thanks for the great review and commentary. It is great to hear you really enjoyed your stay with us over Christmas. I hope we can welcome you back again soon. Regards, Edwin

A time travel to the 1960's

Catatan Tripadvisor 3.0/5

globusat Ulasan TripAdvisor tersertifikasi

This resort is ideally situated with direct access to the beach. But the biggest impression it made on us was because the interior is dating from the last century and many parts of the furniture are genuine 1960s pieces. If you like it it's ok, if not you might have to think about spending your time there twice.

Hi Globusat, thanks for your review and feedback. Your comments are appreciated as we continuously address concerns and appreciation towards or service and product. The Hotel has a Heritage section which is the original Erskine House which is 150+ years, however rooms have been refurbished to modern furnishings. The second half of the property which are the Accommodation Blocks were built in the early 2000's. This is showing signs of its age and we have some refurbishments planned into 2025/2026. I am unsure about the reference to the 1960's, but I can assure you we do not have any furnishings of this vintage. Kind Regards,

Poor admin communication

Catatan Tripadvisor 3.0/5

GeorgeandLizzy Couples - Ulasan TripAdvisor tersertifikasi

Starting with the positives, the location was great, so was the room, however the bed was not up to scratch. Strike 1, I had made 2 separate reservations for 2 consecutive nights as we decided to extend our initial one night stay. I emailed the hotel with a request to stay in the same room for both nights months ahead of our stay. When we arrived they had different rooms for the different bookings. We finally managed to stay in the room allocated for the first night for both, despite the 2nd night room being un upgrade. Strike 2, we had requested an early check in well ahead of our stay as we had a wedding to attend. When we arrived there was no record of this request and our room was ready at 2.00pm, which was the official check in time. Strike 3, my wife and I rang on numerous occasions 2 days before we arrived to confirm the early check in request as we had not heard back. Both the reception phone and the reservations phone continually rang out and were not answered. Strike 4, as a Gold member I always get a drinks voucher. The voucher in the past covers 2 drinks, 1 for me and 1 for my guest. Not here it doesn't. It only covered 1. I've stayed at numerous Accor properties in the past and this is the first time only 1 drink was included. Maybe the Accor policy has changed and I wasn't aware? Overall a very disappointing stay due to sloppy management and an uncomfortable bed.

Dear George & Lizzy, thank-you for sharing your feedback and review. I do apologisie that you experienced some communication and contact issues with the Hotel on this occasion. We are currently addressing our manning shortages which as impacted the phones and email correspondence recently. I am sharing your comments with our front office team to ensure all guest details are correct along with loyalty benefits. Kind Regards,

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.776 ulasan 9.3/10 Lokasi
  • 2.542 ulasan 5.9/10 Kamar
  • 1.549 ulasan 8/10 Pelayanan
  • 25 ulasan 7.3/10 Internet
  • 868 ulasan 4.1/10 Kebersihan
  • 845 ulasan 5.8/10 Kenyamanan
  • 825 ulasan 8.5/10 Sarapan
  • 546 ulasan 4.6/10 Suasana

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