Mantra Lake Tekapo 4성

고객 평점 (ALL 평가) 4.4/5 360 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mantra Lake Tekapo - Image 1
Mantra Lake Tekapo - Image 2
Mantra Lake Tekapo - Image 3
Mantra Lake Tekapo - Image 4
1 Beauchamp Place, 7999 LAKE TEKAPO, 뉴질랜드

호텔설명

호텔 추가 정보

  • Make use of our BBQ entertainment area by the pool after a day exploring beautiful Lake Tekapo

  • Our optimal location is just a 10 minute walk to the town centre, & 5 minute walk to the lake

  • We offer an outdoor pool and hot tub; both are a perfect way to relax after a day out

  • Our spacious apartments are fully self contained, all offering kitchen and laundry facilities

  • Famous for its star gazing, Lake Tekapo is the perfect location to be at one with nature

숙박

호텔 위치

Mantra Lake Tekapo

1 Beauchamp Place
7999 LAKE TEKAPO
뉴질랜드

GPS:-44.006986, 170.485883

전화
팩스 +64 3 680 6889

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • Wi-Fi
  • 100% 금연 호텔

수영장

Sink into the hot tub overlooking the snow-capped mountains of the Southern Alps. During summer, cool off in the pool and relax in the New Zealand sunshine.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  360 리뷰

TripAdvisor 평가  4.2/5  691 리뷰

고객 평점 0.5/5

Hyeona J. 친구 - 전체(All) 통지 확인

4번 숙소에 묵었습니다 최악입니다 전체적으로 노후되어있고 모든 침구류에 빨간 진드기가 발견되었습니다 먼지는 많고 청결상태가 최악입니다 절대 여기에 숙박하지마세요

Dear Hyeona J., Thank you for your feedback regarding your recent stay. We regret to hear that the cleanliness and maintenance of your accommodation did not meet your expectations. Your comments are valuable as we continually strive to improve our guest experience. Best regards, Pawanesh Madhwani Mantra Lake Tekapo

고객 평점 4.5/5

Seonghyun J. 가족 - 전체(All) 통지 확인

가족여행으로 방문했는데 객실이 넓직하고 85인치 벽걸이TV와 벽난로까지 구비되어 정말 좋은 시간을 보낼 수 있었습니다. 2층에 위치한 침실도 3개로 넉넉했고, 단지 가운데 있는 수영장도 크기는 작지만 아이들이 놀기에는 충분했습니다. 다만, 침실 가운데 1개는 벌레가 너무 많아서 쓰지 못했네요. 아마 전 이용자가 창문을 오래 열어두었던 것 같습니다.

Dear Seonghyun J., Thank you for sharing your positive experience at Mantra Lake Tekapo. We are delighted to hear that you enjoyed the spacious accommodations and amenities. We appreciate your feedback regarding the issue in one of the bedrooms; please rest assured that we take such matters seriously and will ensure our cleaning protocols address any concerns. We hope to welcome you and your family back for another enjoyable stay. Best regards, Pawanesh Madhwani Mantra Lake Tekapo

Good for large groups

트립어드바이저 평점 4.0/5

John W TripAdvisor 인증 리뷰

We stayed at Mantra for 3 nights on our roadtrip from Christchurch to Milford Sound and 1 night on our return drive What we liked: - good space for 6 pax - well- equipped kitchen - common hot tub - walking distance to Lake Tekapo n Church - generally clean What could be improved: - one of the bathrooms was a bit smelly - creaky floors - slow replies with email and chat correspondence with accomodation team

Dear DrJohnWong, Thank you for your thoughtful feedback regarding your recent stay at Mantra Lake Tekapo. We are pleased to learn that our spacious accommodations and well-equipped kitchen met your needs, contributing positively to your experience. We appreciate your comments about the bathroom condition, creaky floors, and the response time from our team. These observations are valuable as they help us enhance our service and facilities. Your input will be shared with our maintenance and customer service teams for their consideration. Thank you once again for your review, and we hope to welcome you back in the future. Ngā mihi nui, Mantra Lake Tekapo

One of the worst hotel experiences of my life

트립어드바이저 평점 1.0/5

ashleymT6101SV TripAdvisor 인증 리뷰

This has been one of the worst if not the absolute worst experiences at a hotel. Opening the door and was greeted with a foul smell, with all the windows and doors being opened for hours did not dissipate. In addition with the windows open all night by morning the smell was still strong. Minus the smell, we could tell right away that the accommodations has not been cleaned in some time. Crumbs all over the floor, table and counter tops. Random pieces of fabrics, crumbs and plastic on the carpets. The coffee machine had left over coffee grounds that had been molded over. Fixtures throughout had crusted over dust present. The fridge had crumbed throughout and left over gunk from someone previously. Adding to the cleanliness issue was a safety issue, not all of the doors locked easily plus the attic hatch was ajar. The beds were less than desirable. Though clean sheets - the two bigger beds were twins pushed together that were completely lopsided. Would not recommend the use of this hotel in any way.

Dear Ashley M, Thank you for sharing your feedback regarding your recent stay at Mantra Lake Tekapo. I sincerely apologize that your experience did not meet your expectations. Cleanliness is of utmost importance to us, and I regret that the standards you encountered did not reflect our commitment to providing a welcoming environment. Your observations about the smell and overall cleanliness of your accommodations have been noted, and I appreciate you bringing these issues to our attention. Additionally, I understand your concerns regarding the safety of the room and the condition of the beds. We take guest safety very seriously and will look into the issues you mentioned. Your feedback is essential in helping us enhance our services for future guests. We value your input and hope you might consider giving us another opportunity to provide you with a better experience in the future. Ngā mihi nui, Mantra Lake Tekapo

고객 평점 5.0/5

Sangmin Y. 가족 - 전체(All) 통지 확인

다음에 또 길게 머물고싶습니다. 깨끗하고 접시들이 모두 다 구비되어있고 너무 좋았습니다.

Dear Sangmin Y., Thank you for your kind words regarding the cleanliness and location of our hotel. We are pleased to hear that you found the kitchen amenities satisfactory. We look forward to welcoming you back for a longer stay in the future. Ngā mihi nui, Mantra Lake Tekapo

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 395 리뷰 9.5/10 위치
  • 589 리뷰 8/10 객실
  • 260 리뷰 7.7/10 서비스
  • 7 리뷰 9/10 인터넷 가격
  • 265 리뷰 8.8/10 안락함
  • 246 리뷰 6.6/10 편의 시설
  • 185 리뷰 6.2/10 청결도
  • 62 리뷰 7.8/10 가격 대비 가치

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