Mantra Lake Tekapo 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.5/5 366 Bewertungen

Bestpreisgarantie
Mantra Lake Tekapo - Image 1
Mantra Lake Tekapo - Image 2
Mantra Lake Tekapo - Image 3
Mantra Lake Tekapo - Image 4
1 Beauchamp Place, 7999 LAKE TEKAPO, Neuseeland

Beschreibung

Hotel-Extras

  • Das Hotel liegt nur einen kurzen Spaziergang von der Kirche des guten Hirten entfernt

  • 7-10 Gehminuten ins Stadtzentrum

  • 2 Gehminuten zum Seeufer

  • Pool & Spa vor Ort

  • Geräumige, vollständig in sich geschlossene Stadthäuser

Unsere Unterkünfte

Lage des Hotels

Mantra Lake Tekapo

1 Beauchamp Place
7999 LAKE TEKAPO
Neuseeland

GPS:-44.006986, 170.485883

Tel
Fax +64 3 680 6889

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • WLAN
  • 100 % Nichtraucherhotel

Swimmingpool

Sink into the hot tub overlooking the snow-capped mountains of the Southern Alps. During summer, cool off in the pool and relax in the New Zealand sunshine.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.5/5  366 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  669 Bewertungen

Lack of empathy from management - buyer beware

Note Tripadvisor 1.0/5

Guide257536 Zertifizierte TripAdvisor Bewertung

We booked a one night stay via Expedia and accidently selected the wrong night. Despite trying to immediately contact the hotel to rectify the situation we were unable to talk to somebody until the following day. The manager refused to re-book our accommodation to the following night and held tight to the full fee. It was a simple mistake which we owned but they showed no empathy in assisting with a re-book and greedily took the full fee for us not staying at the hotel. I feel this was very poor behaviour, not very understanding and obviously profit driven.

Dear Guide257536, Thank you for taking the time to tell us about your experience at the Mantra Lake Tekapo. I am sorry to hear about your experience and I can completely understand your frustration. However, since your booking was made through Expedia, we were unable to make any changes to it directly, hence the staff member you spoke to you on that weekend advised you to reach out to Expedia and request the desired changes. The staff member also advised you that we have no issues accepting a different date, but the changes must come through the travel agent and in this case, it would have been Expedia. This is a standard practice throughout the industry therefore even if we try the system doesn't allow us to change the dates directly on our side. Once you contact the travel agent, they will then contact us to see if we are ok with the changes and we always approve it subject to availability. Mr Admas, we understand that changes in plan do happen and sometimes we do make mistakes with dates, and we would always try our best to come up with best possible solution for our guests. Please do not hesitate to reach out to me directly if you wish to discuss it further or if I can be any further assistance. Sincerely Hotel Manager

A wonderful accommodation experience that exceeded our expectations.

Note Tripadvisor 5.0/5

Rod T Zertifizierte TripAdvisor Bewertung

We had a wonderful stay at the Mantra Lake Tekapo in a 1 bedroom apartment. When we arrived we were warmly greeted by the manager Yusef who had the apartment ready for us and also offered discounted rates to multiple local attractions which was great. He also helped us with providing information and maps for the various local attractions which was very useful. We then went to our apartment which far exceeded our expectations. There was an automatic garage, washing machine with detergent supplied, a lovely front and back patio. The lounge room, dining and kitchen were huge and fully equiped. In particular the lounge room was a standout with the large comfy leather couches and the fireplace that we used every night that we stayed there. The bedroom was also large with a huge walk in wardrobe with plenty of room to store everything. The bed was very comfortable and cloud-like, the room heater had the bedroom nice and toasty warm during the 0-1 degree nights. But what really impressed us was the bathroom. The shower was large with great water pressure and shampoo, conditioner and bodywash supplied but it was the heated floor tiles that blew us away. Expecting to step onto cold tiles but instead having these lovely warm tiles in the morning and at night when we knew it was freezing outside felt quite luxurious and special. The whole apartment was clean, spotless and well maintained and we didn't expect a turndown service either which was a pleasant surprise. The wi-fi was also very fast and we streamed tv shows and movies while lying on the comfy leather lounges in front of the fireplace in the evenings. Location-wise, you couldn't ask for better. The Mantra is literally located just on the outskirts of Tepako town so you are away from the tourists. shops and hostel. However, it is a 4 minute walk to the town via a footbridge right behind the Mantra apartments as well as and the Church of the Good Shephard. Driving to town is only 3 minutes, 4 minutes to the Four Square Supermarket and 7 minutes to get to Tekapo Springs. So thank you to Yusef and the Mantra Lake Tekapo for a wonderful stay. We highly recommend staying here.

Dear rodt988, Thank you very much for choosing Mantra Lake Tekapo for your recent stay and for taking the time to leave a review of your experience. We are pleased to hear that you had a wonderful stay with us. We appreciate your valuable feedback and look forward to welcoming you again in future. Sincerely Hotel Manager

Lovely place to stay with a great on site manager.

Note Tripadvisor 5.0/5

karren61 Familie - Zertifizierte TripAdvisor Bewertung

Gorgeous accommodation. Very spacious with everything you need including a laundry! Lovely courtyard and cosy log fire. Wouldn’t hesitate to stay again. Very helpful reception. A very nice place to stay we felt totally at home. Although it’s at the far end of “ town”

Dear Karren61, Thank you very much for choosing Mantra Lake Tekapo for your recent stay and for taking the time to leave a review of your experience. We are pleased to hear that you enjoyed your stay with us. We appreciate your valuable feedback and look forward to welcoming you again in future. Sincerely, Hotel Manager Mantra Lake Tekapo

スタッフの対応がとても良く快適でした。

Note Tripadvisor 5.0/5

Travel26027286700 Zertifizierte TripAdvisor Bewertung

到着予定時間を大幅に過ぎてしまう事になり、すぐに過ぎてしまう事を連絡をしたら、受付の方がすぐに対応してくれて、受付時間外受取の鍵付きロッカーから宿泊キーと注意書きを取り無事宿泊出来ました。 また、チェックアウトも早い時間だったので、どうしようかと思ったら、 木箱にそのまま部屋のキーを入れれば大丈夫とのことで、チェックインもチェックアウトもとても快適でした。 部屋も2階建てで広く、オーブンもお皿も揃ってるので、近くのスーパーで買って来て作るのにとても快適でした。 また機会があったら利用したいと思いました。

Perfekt

Note Tripadvisor 5.0/5

152elisabethw Paare - Zertifizierte TripAdvisor Bewertung

Wir würden wieder kommen . Fast zu schade für einen Nacht, perfekt und sehr geschmackvoll eingerichtet Haus mit 2 Schlafzimmer. Restaurants und Shops gut zu erreichen. Tolle Gegend zum Wandern und Radfahrer.

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 262 Bewertungen 9.5/10 Lage
  • 440 Bewertungen 8/10 Zimmer
  • 201 Bewertungen 7.7/10 Service
  • 13 Bewertungen 6.5/10 Internet
  • 131 Bewertungen 6.6/10 Sauberkeit
  • 5 Bewertungen 6/10 Frühstück

Mit freundlicher Unterstützung von Trustyou

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Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (inkl. MwSt. und Kurtaxe) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.