Mantra French Quarter 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 1.590 comentários

Mantra French Quarter - Image 1
Mantra French Quarter - Image 2
Mantra French Quarter - Image 3
Mantra French Quarter - Image 4
1 Halse Lane, 4567 NOOSA HEADS, Austrália

Descrição

Extras do hotel

  • Situado na icónica Hastings Street

  • Incrível piscina e redondezas

  • Praia principal de Noosa muito perto

  • Maravilhosos restaurantes mesmo à porta

  • Estacione o carro e deixe-o até

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Localização do hotel

Mantra French Quarter

1 Halse Lane
4567 NOOSA HEADS
Austrália

GPS:-26.38803, 153.09237

Telefone
Fax +61 7 5474 8122

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

Piscina

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Saber mais

Classificação ALL  4.1/5  1.590 comentários

Classificação do TripAdvisor  4.0/5  2.602 comentários

Not Good

Nota Tripadvisor 1.0/5

R B Avaliação com certificação TripAdvisor

Rooms were not well cleaned. Cut toenails still in bathroom upon arrival. Grotty crockery and utensils along with cookware. The kitchen was riddled with ants. Despite maintenance coming to fix, they were still there, everywhere. The phone was not connected therefore calling reception required to use your mobile to get through. There was blood on the sheets upon arrival, resulting in the need to replace the sheets for my children after 9pm at night. There was mould on the ceiling, which is an absolute health hazard. The attached garden/courtyard onto the pool was locked at night, false imprisonment at best and a fire hazard being the worst. In the morning, despite the pool being open from 7am I was still locked in my yard until well after 9am. When asking the pool maintenance man to open it, he was passive aggressive and drew out his work so as not to unlock the gate. Upon leaving, the reception were advised of a short overstay post 10am departure. Upon returning to the room, after telling reception AND the cleaners who were busting to get in the room, we returned to find all my belongings taken from the room. Upon questioning the cleaners whom claimed to have thought had left, despite having clearly told them and also having left multiple bags on the kitchen bench, eyewear and so on. When confronted on this, they, after some conjecture, returned a few bags. Some items were missing including unopened bottle of wine and milk I had to demand their production. Furthermore, other foodstuffs were thrown out and NOT returned despite us asking for them and some other opened but sealed food from the fridge. It was a disgraceful interaction. Upon returning to the reception, only to find one of the cleaners updating the reception staff. Spoke to reception - the girl could not have been less interested AT ALL. Clearly a backpacker. She at first, claimed not to have even seen us appear at reception earlier to notify of our delayed departure. Furthermore, she was non apologetic for the cleaner's conduct, which was theft. Also, more accusatory stating that the "owners" of the property were coming, and they needed to clean the room. As we said to her, we couldn't care less if the owners were coming or not. We were paying top dollar for a very poor experience. After having spent between $30k - $40k at Mantra Frech quarter over the past five visits. It is a disgrace the way we were treated, and the only redeeming feature is and was the pool and the location on Hastings Street. If the Mantra is going to "manage" this property, it should insist the owners maintain each property to a high standard when people are paying top dollar to stay there. The showers are rusty, mouldy and absolutely unhygienic. My family and I will never be returning to ANY Mantra after this experience. .....oh yeah and then there was the nescafe.

Dirty and old...

Nota Tripadvisor 3.0/5

Kllouise1 Família - Avaliação com certificação TripAdvisor

The location and the pool are great. The reception staff were friendly. The room is okay I guess it depends how you see things. Personally, I thought it was dirty and unacceptable. Stains on beddings and pillow cases and cushions. Side table next the master bed was thick with dust. Ants crawling everywhere over the kitchen side and the kids bedroom. Window wouldn't lock and could be pulled wide open where my kids were sleeping (near the main entrance onto Hastings street) so I ended hoping to swap with one of the kids. It's really noisy. Everything was just rusty and old. We only stayed for one night - I'd have had to change if staying here for a week. I get the premium of being on Hastings street but I'd have rather walked further and felt Comfortable. It had me racing to get back to our Campervan to be honest.

A very comfortable stay

Nota Tripadvisor 4.0/5

Paul H Avaliação com certificação TripAdvisor

Once we'd found our way in (the main reception and entrance to the underground car park is not in Hastings Street but in a "lane" that runs up the back of the property), our one bedroomed apartment was perfect for us. It had an odd configuration with a shower room at the rear, a sleeping area surrounded by sliding partition doors in the middle and a kitchen/lounge/dining area at the front but it was well equipped. After 4 weeks on the road, we very much appreciated the washer and dryer. It also had a microwave and a 2 ring electric hob. Our apartment (number 304) was pool facing and at the end of a block. So, at night, it was very quiet and we had some good nights sleep. It is more of a family resort than one for older couples like ourselves but we found it very comfortable. It was ideally placed near to the shops/restaurants in Hastings Street and across the road from the beach.

Mantra Noosa

Nota Tripadvisor 1.0/5

Relax55205443491 Avaliação com certificação TripAdvisor

The bed was so uncomfortable and the doona had stains on it Couch needed a thorough clean along with the cushions which had food stains on them Pull out couch had a filthy mattress protector on it and blankets had food stains on them Cutlery draw needed a clean as well

Bom Hotel

Nota Tripadvisor 3.0/5

ViagensQueSonhamos Família - Avaliação com certificação TripAdvisor

Bom hotel, bem localizado, quarto espaçoso, com maquina de lavar e secar. Area com piscina e spas. É ruim o acesso a recepção, que não é na Hastings Street, e sim nos fundos do hotel. Outro incoveniente foi a falta de café da manhã e camareira. Fora esses detalhes é um excelente hotel

Thank you for your positive feedback regarding your recent stay at Mantra French Quarter Resort. We appreciate your comments regarding the main reception area being located not on Hastings St, and this is due to most guests needing to make use of our car park facilities, and this is the entrance point for vehicles. There is also very limited parking on the Hastings St entrance side. Saying that, we have just opened a new reception desk to operate during business hours at the Hastings St entrance, where guests can check in and out of the hotel. Thank you again for your comments, and we look forward to welcoming you back in the future. Kind Regards, Paul Davis Executive Assistant Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 831 comentários 9.8/10 Localização
  • 1.044 comentários 4.9/10 Quarto
  • 589 comentários 8.3/10 Serviço
  • 9 comentários 6.3/10 Internet
  • 397 comentários 9/10 Piscina
  • 384 comentários 2.8/10 Limpeza
  • 337 comentários 3.7/10 Conforto
  • 306 comentários 5.4/10 Comodidades

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.