Mantra French Quarter 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 1.417 comentários

Mantra French Quarter - Image 1
Mantra French Quarter - Image 2
Mantra French Quarter - Image 3
Mantra French Quarter - Image 4
1 Halse Lane, 4567 NOOSA HEADS, Austrália

Descrição

Extras do hotel

  • Situado na icónica Hastings Street

  • Incrível piscina e redondezas

  • Praia principal de Noosa muito perto

  • Maravilhosos restaurantes mesmo à porta

  • Estacione o carro e deixe-o até

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Localização do hotel

Mantra French Quarter

1 Halse Lane
4567 NOOSA HEADS
Austrália

GPS:-26.38803, 153.09237

Telefone
Fax +61 7 5474 8122

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

Piscina

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Saber mais

Classificação ALL  4.1/5  1.417 comentários

Classificação do TripAdvisor  4.0/5  2.639 comentários

Affordable Noosa Mantra Resort

Nota Tripadvisor 4.0/5

PaulineHawk Família - Avaliação com certificação TripAdvisor

The accommodation was clean and spacious with a functional modern kitchen. It came with two bedrooms which was convenient as we were family. Modern bathrooms and toilets. Tiled flooring throughout. Large balcony overlooking a large pool area. The lounge area was large with comfortable sofa and coffee table. You could get connected to Netflix on their television if you wanted to. Free wifi which is very important to us as we use it all the time. Easy walking distance to the main shops, restaurants, cafes and most importantly the beach. There is a club in the Main Street too. If you love shopping, Noosa is the place to come to.

Dear Pauline, Thank you for sharing your fantastic feedback! We’re so glad to hear that you enjoyed the spacious, clean accommodation, and that the modern amenities, including the kitchen, bathrooms, and large balcony, made your stay comfortable. It’s great to know that the free WiFi and Netflix options were appreciated as well! We agree—Noosa is a wonderful place for shopping, dining, and beach outings, and we’re happy to hear that our location made it easy for you to explore everything. We look forward to welcoming you back for another stay in the future! Kind regards, Mantra Frech Quarter

Location great but accommodation was not

Nota Tripadvisor 2.0/5

ellendS748ML Avaliação com certificação TripAdvisor

Good: the location and reception staff. Shower pressure. Bad: One br apartment 201 was well below par for above par rate. Sofa smelly, grubby and uncomfortable. Decorative pillows on the bed so smelly we had to put in a seperate room as the smell had also gone through the apartment and sleeping pillows. Humidity can only be blamed for so much. Bathroom floor had long black hairs over floor and shower, corners and edges dirty and smeared. Freezer needs defrosting and the ice was only partially frozen. Wifi wasn’t the best, but ok. Very bad: the noise. Advertised as soundproof rooms but the walls are paper thin. Could hear the conversations of other units and loud occupants above us. We understand renovations 9-3 weekdays but we were woken up by management and tradies loudly talking in the shared area at 6.30am. So much for a sleep in on holiday. No one asked us how our stay was when we left which was unusual. Overall an old tired and dirty room which should not be booked until renovated. I cannot believe this is an Accor/All property. We are members and booked for our 40th wedding anniversary and was very disappointed.

Thank you for taking the time to share your feedback following your recent stay. We’re glad to hear you enjoyed the location, the friendly reception staff, and the shower pressure. However, we are deeply sorry to learn that the accommodation fell far below your expectations, particularly for such a special occasion as your 40th wedding anniversary. The noise disturbances you experienced, both from within the apartment and from external sources, are disappointing to hear. Renovation works are necessary to improve our facilities, but we understand how vital it is to minimize disruptions to our guests. We will review our communication and protocols to ensure that guest comfort is prioritized, especially during early hours. We regret that we didn’t inquire about your stay during check-out. This missed opportunity to address your concerns in person is not reflective of the level of care we aim to provide. We sincerely apologize that your experience did not align with the standards you associate with Accor/ALL properties. If you would like to discuss your stay further or allow us an opportunity to restore your confidence in our property, please don’t hesitate to reach out to us directly. Warm regards, Tiffany M Assistant Manager

Holiday in a Noise and Dust riddled Building Site.Site

Nota Tripadvisor 1.0/5

morehol Avaliação com certificação TripAdvisor

Several apartments being renovated next to us. Unbearable. Keep away. Management useless in dealing with the issues of noise and dust that I raised with them. No warning given when making booking or prior to arriving. Reception mentioned some building noise well away from us. Two apartments undergoing major works both sides of our apartment. Why lie to us?

Thank you for sharing your feedback, and I am truly sorry to hear about your disappointing experience during your recent stay. The disruption caused by the renovations and the way this was handled does not align with the level of service and transparency we aim to provide. I deeply regret that you were not informed of the extent of the construction work before your arrival. Your frustration with the noise, dust, and lack of clear communication is completely understandable. While we strive to manage renovations in a way that minimizes guest impact, it’s evident that we fell short in this instance. We appreciate your honest feedback, as it helps us identify areas that require immediate improvement. If you would consider giving us another chance in the future, we would be happy to ensure your stay is peaceful and enjoyable. Please feel free to contact us directly if you would like to discuss this further. Warm regards, Tiffany M Assistant Manager

NEEDS A DEEP CLEAN.

Nota Tripadvisor 3.0/5

A W Avaliação com certificação TripAdvisor

GOT OFF TO A POOR START. IRONING BOARD NO COVER.CLOTHES DRYER DID NOT WORK. IT WAS ACTUALLY A FIRE HAZARD WHEN TURNED ON . REPORTED IT ON DAY 1 OF A 6 DAY STAY AND NOTHING HAPPENED. CLEANLINESS WAS VERY POOR WITH GROUND IN DIRT ON FLOORS AND ARCHITRAYS . NEEDED A DEEP STEAM CLEAN. STAFF WERE OK . POOL IS VERY GOOD , CARPARK UNDERNEATH WORKS WELL AND THE LOCATION IS EXCELLENT.

Thank you for sharing your feedback regarding your recent stay. While we’re glad to hear you appreciated the pool, convenient parking, and excellent location, we sincerely regret the issues you encountered during your visit. It’s disappointing to learn about the cleanliness concerns. I apologize that this was not addressed promptly despite being reported on the first day of your stay. This has been shared with our housekeeping team for immediate action, and additional steps are being taken to enhance the quality of our room preparation. Thank you for acknowledging our staff and other aspects of your stay that you found positive. Your comments help us identify areas for improvement, and we are committed to addressing these issues to provide a better experience for all our guests. If there is anything further, you’d like to share or discuss, please don’t hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future under improved circumstances. Warm regards, Tiffany M Assistant Manager

Bom Hotel

Nota Tripadvisor 3.0/5

ViagensQueSonhamos Família - Avaliação com certificação TripAdvisor

Bom hotel, bem localizado, quarto espaçoso, com maquina de lavar e secar. Area com piscina e spas. É ruim o acesso a recepção, que não é na Hastings Street, e sim nos fundos do hotel. Outro incoveniente foi a falta de café da manhã e camareira. Fora esses detalhes é um excelente hotel

Thank you for your positive feedback regarding your recent stay at Mantra French Quarter Resort. We appreciate your comments regarding the main reception area being located not on Hastings St, and this is due to most guests needing to make use of our car park facilities, and this is the entrance point for vehicles. There is also very limited parking on the Hastings St entrance side. Saying that, we have just opened a new reception desk to operate during business hours at the Hastings St entrance, where guests can check in and out of the hotel. Thank you again for your comments, and we look forward to welcoming you back in the future. Kind Regards, Paul Davis Executive Assistant Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 825 comentários 9.8/10 Localização
  • 1.018 comentários 5.1/10 Quarto
  • 535 comentários 7.6/10 Serviço
  • 11 comentários 4.3/10 Internet
  • 403 comentários 9.2/10 Piscina
  • 384 comentários 2.8/10 Limpeza
  • 319 comentários 3.8/10 Conforto
  • 303 comentários 4.9/10 Comodidades

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.