BreakFree Aanuka Beach Resort 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 1.919 görüş

BreakFree Aanuka Beach Resort - Image 1
BreakFree Aanuka Beach Resort - Image 2
BreakFree Aanuka Beach Resort - Image 3
BreakFree Aanuka Beach Resort - Image 4
11 Firman Drive, 2450 COFFS HARBOUR, Australia

Açıklama

Otel ekstraları

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Evening fire pits to gather around and enjoy.

  • BBQ area and nearby restaurants and bar.

  • 4 Swimming pools (1 heated), 3 tennis courts, a gym and the patrolled Diggers Beach next door

  • Unique meeting facilities.

Konaklama olanaklarımız

Otelin konumu

BreakFree Aanuka Beach Resort

11 Firman Drive
2450 COFFS HARBOUR
Australia

GPS:-30.27185496, 153.1399941

Telefon
Faks +61 2 6650 2543

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Servis aracı
  • Wi-Fi
  • Klima
  • Kahvaltı
  • %100 Sigara İçilmeyen Otel

Kahvaltı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.8/5  1.919 görüş

TripAdvisor Derecesi  4.0/5  4.288 görüş

Great hotel

Tripadvisor puanı 5.0/5

Giovanny R TripAdvisor onaylı yorum

Great hotel after all renovations completed, good customer service, rooms very cleaned, highly recommended, pet friendly also. Very well located, the bar one of the best to spend with friends, breakfast was also great, you can even make your own juice. Keep up doing the great work

Service needs improvement

Tripadvisor puanı 3.0/5

E9420NAandrewd TripAdvisor onaylı yorum

Great location but service needs some work. Room service is provided every 8 days. Won’t even pick up used towels that started piling in the bathroom. Restaurant had great tasty food but again, some issues with service and timeliness of delivery. In my room WiFi was not working and not available at all

Warning ‼️

Tripadvisor puanı 2.0/5

Jacqui S TripAdvisor onaylı yorum

Unfortunately, my stay at Aanuka Beach Resort was far from what I expected for a resort experience. For a resort this size you’d expect a place to store baggage after check-out, unfortunately they didn’t and they put the suitcase against the wall in the reception area. Room 117, a 10 minute walk from the main area and reception, we had to go through a gate which was on a bridge. The gate key would not work and we saw multiple guests have this same issue. Several amenities were either not functioning or in poor condition. The clock had a dead battery, and there was a strong unpleasant odor in the bathrooms. There was also no TV in the upstairs, no downstairs air conditioner, and the windows were very difficult to open and close. The built-in cupboard doors didn't close properly, and blinds were missing pieces. The carpet was filthy, with stains. Furniture looked like it was picked up from curb collection. On top of that, the facility had a significant power outage during dinner peak 6:30 pm until 8:30 pm, and when the power returned, there was an hour + wait for food, with a very limited menu. On a seperate night we ate at the restaurant with an hour wait on a Friday night. The experience felt disorganised, with entrees being served after the main meals. This isn’t the level of service I expect from a resort. The smoked wings were very average and the cheeseburger felt like it was an old burger, however the fish tacos and garlic and cheese pizza were amazing and fresh. Went to order an ice chocolate and iced latte and was told they have no ice cream or cream so it’s just the mix and crushed ice this was mid Saturday morning. Additionally, we had a moth issue in and outside the room and when we requested bug spray by reception, we were told “we are a bit short staffed and they'd look into it”—but never heard back. Terrible reception everywhere although that’s no fault of theirs. Had to ask for the wifi password and then if worked reasonably well. Despite these issues, I will say the lounge area and pool were fantastic, we attended a wedding at the resort and the wedding facilities were exceptional. The main pool was closed for renovations. The breakfast, priced at $39, offered great options, including hasbrowns, mushroom, cereal, toast, musli, fresh juice etc. Overall, this resort is in desperate need of updates to the rooms and better management. For the price, I’ve stayed at caravan parks with better facilities. Customer service was subpar, and the rooms fell far short of expectations. There seems to be a significant effort put into maintaining the beach house, but the rest of the resort just doesn’t measure up.

Hello, We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Breakfree Aanuka Beach Resort

Beautiful stay

Tripadvisor puanı 5.0/5

scam4 Aileler - TripAdvisor onaylı yorum

Beautiful accomodation. Room was very spacious and have everything we needed. Lots of activities for the kids. Restaurant attached was beautiful. We loved the beach access. All areas were very clean and tidy. Staff were helpful and friendly.

Hello, Thank you for your kind words about BreakFree Aanuka Beach Resort! We truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another memorable stay! Thank you, Breakfree Aanuka Beach Resort

Aanuka

Tripadvisor puanı 1.0/5

FrequentFlier483818 Couples - TripAdvisor onaylı yorum

Both pools were closed as well as the restaurant was closed. Not informed when making booking. As this was a few days to relax and had planned to spend time in the sun by the pool. Breakfast was only ok. Nothing special!

Hello, Thank you for sharing your feedback with us. I’m truly sorry to hear that the ongoing renovations affected your stay and impacted your holiday experience. We understand how important it is for your vacation to be enjoyable, and we regret that the construction and pool closures caused inconvenience. Please note that we have advertised the renovation works on all our websites to inform our guests in advance, and we always strive to keep these updates clear. However, we recognize that the actual impact of these works can be more significant than anticipated. We genuinely appreciate your understanding during this period, and we would love the opportunity to welcome you back once the renovations are complete. We’re confident that the improvements will enhance your experience, and we hope to exceed your expectations in the future. Thank you again for your feedback, and we hope to have the pleasure of hosting you again soon. Kind regards Aanuka Beach Resort

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Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

ibis budget Coffs Harbour 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.0/5 (958 görüş)

Mesafe 3.988 km

Otele bakın
Coffs Harbour şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.