Ala Moana Honolulu by Mantra

Catatan tamu Avis (Peringkat ALL) 4.4/5 6.431 ulasan

Ala Moana Honolulu by Mantra - Image 1
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410 Atkinson Drive, 96814 HONOLULU, United States

Deskripsi

Keistimewaan hotel

  • Same day laundry/dry cleaning service

  • A short stroll to the Hawaii Convention Center

  • Offers 15,000 square feet of combined meeting space

  • Close to the nearby Pacific Ocean and Waikiki walk

  • Adjoins Ala Moana Center shopping mall

Akomodasi kami

Lokasi hotel

Ala Moana Honolulu by Mantra

410 Atkinson Drive
96814 HONOLULU
United States

GPS:21.2901918, -157.83968

Telepon
Fax +1 808-944-3974

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  6.431 ulasan

Peringkat TripAdvisor  4.0/5  5.295 ulasan

Worst hotel experience

Catatan Tripadvisor 1.0/5

Ivan C Ulasan TripAdvisor tersertifikasi

By far the worst hotel experience. - No drinking water provided, and management refused to serve water - No kettle so there's no access to hot water - Inconsistent water heater - No provided overnight kit (see photo) - Bad coffee (really bad) - Provided coffee maker poorly cleaned and still wet inside - Management refused all basic requests like utensils, plates, glasses, etc - Overcrowded elevators, there's always a queue. We will not come back here. Please stay away.

Poor customer service

Catatan Tripadvisor 1.0/5

Melanie G Ulasan TripAdvisor tersertifikasi

We stayed here for a family vacation and on the 1st night we were here the ceiling began leaking while we were asleep and all of our things were wet. We had to pack up all of our things to move to a different room, just for them to move us back the next day as unfortunately this hotel has sold their rooms to a private company that rents them out as “condos” on third party sites such as booking.com which is who we went through so we can only stay in the room which has a leaky ceiling with mold. None of this was in the fine print as well, so we were completely unaware of all of this when we arrived. Manager said they would comp the parking for the inconvenience, but on the day of checkout he back peddled calling me and my husband a liar as he said he never said that. He said he was only going to comp 2 nights. Terrible customer service on their part as we were inconvenienced significantly as I am 6 months pregnant having to pack and unpack all my things because of their mistakes. The least they could have done was take care of the customer service with the parking. Not only that, but we were given a late check out by the owner of the condo which they emailed to us and when we got up to our room our key did not work so there we are at the front counter arguing with the representative when I clearly have an email showing the late checkout. So we have to wait for them to get the owner on the phone to confirm, again calling us liars. Like did I create the email myself stating this information? It was just a bad experience that honestly put a huge damper on the babymoon that I was supposed to be having with my husband. Do not stay here and also do not book anything through booking.com.

Great hotel

Catatan Tripadvisor 4.0/5

Marc Louise S Couples - Ulasan TripAdvisor tersertifikasi

We stayed here for 2 nights while we visited Pearl Harbour before taking a cruise. The resort is very impressive and the location is great. The rooms were clean but could probably do with a bit of a refresh. It’s very close to the beach and the shopping centre is a 2 minute walk. We stayed here because the price was very reasonable compared to other hotels. We would definitely stay here if we were visiting Honolulu again. It made a great base. We loved that Starbucks was in the lobby and the staff were very helpful throughout the resort. This hotel does have conference and event spaces so it can get quite busy in the lobby area but the rooms are quiet

10/10 would definitely recommend!

Catatan Tripadvisor 5.0/5

Taylor H Ulasan TripAdvisor tersertifikasi

Staff was very helpful and friendly! Perfect location for all the things we wanted to do, and the room was nice! We went for a concert, but also wanted to shop so it was the best option for that. I love that there is a Starbucks in the lobby, and the mall is walking distance so we didn’t need to rent a car! The pool area is very nice too :)

Vacation with Family

Catatan Tripadvisor 5.0/5

Adele Y Ulasan TripAdvisor tersertifikasi

I did a Sraycation with my family. We had 2 rooms. My daughter had to attend a conference so the location was so convenient. My grandkids loved the pool & the breakfast buffet. Housekeeping were so kind to give us extra towels. We were so close to Ala Moana Center that we could all walk there too!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.763 ulasan 9.2/10 Lokasi
  • 2.954 ulasan 5.7/10 Kamar
  • 2.744 ulasan 8.4/10 Pelayanan
  • 43 ulasan 6.7/10 Internet
  • 1.128 ulasan 5.7/10 Kebersihan
  • 1.078 ulasan 3.9/10 Kenyamanan
  • 273 ulasan 7.7/10 Sarapan
  • 110 ulasan 7.6/10 Kebugaran/olah raga

Diberdayakan oleh Trustyou

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.