Dear Monsieur W. Thank you very much for your positive feedback. We are pleased to hear that you were able to enjoy your stay at our hotel despite the heatwave and that the temperature in your room as well as in our common areas was to your satisfaction. We look forward to welcoming you back soon in our establishment. Sincerely, Thomas MITON - Accommodation Manager at Mercure Bordeaux Centre Gare Atlantic

Mister, Thank you for taking the time to share your feedback regarding your recent stay. I am sorry to hear that your experience with our room service did not meet your expectations. We strive to provide high-quality service, and your comments will be taken into consideration as we continually work to enhance our offerings for guests. Your satisfaction is important to us. Best regards, Angèle - Head of Service - Mercure Bordeaux Centre Gare Atlantic

Cher Werner B., Nous vous remercions pour votre commentaire positif. Nous sommes ravis que vous ayez apprécié notre emplacement et que votre séjour se soit bien déroulé. Votre satisfaction est notre priorité. Cordialement, Mercure Bordeaux Centre Gare Atlantic

Dear Guest, Thank you for taking the time to share your detailed feedback following your four-night stay with us. We are delighted to know that you enjoyed our convenient location, directly opposite Bordeaux Saint-Jean train station, as well as the comfort of our beds and the soundproofing of your room. It is also a pleasure to read your kind words about the friendliness of our team, which we will be sure to share with them. We are, however, sorry to learn that our breakfast did not meet your expectations. Your comments regarding the selection of juices, fruit, and hot breakfast items have been carefully noted. Guest feedback is invaluable to us and helps us continually improve the quality and variety of the products we offer. We also appreciate your remark regarding the carpeting in the room. While cleanliness is one of our top priorities, we understand that the appearance of the carpet may have affected your perception, and we will take your feedback into consideration. We hope to have the pleasure of welcoming you again and providing you with an even better experience on your next visit to Bordeaux. Kind regards, Angèle Cheffe de Brigade Mercure Bordeaux Centre Gare Atlantic

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to hear that you enjoyed our convenient location, directly opposite Bordeaux Saint-Jean train station and close to public transport connections. We are also pleased that you appreciated the comfort and spaciousness of your Junior Suite, as well as the kindness and helpfulness of our reception team. We are, however, sorry to learn that some aspects of your experience did not fully meet your expectations. We have taken note of your comments regarding the room cleaning and the temperature of the hot items at breakfast. Your feedback has been shared with the relevant teams so that we can continue improving the quality of our services. We hope to have the pleasure of welcoming you again to Mercure Bordeaux Centre Gare Atlantic and providing you with an even more enjoyable experience. Kind regards, Angèle Cheffe de Brigade Mercure Bordeaux Centre Gare Atlantic

Cher monsieur, Nous vous remercions chaleureusement pour votre retour concernant votre séjour au Mercure Bordeaux Centre Gare Atlantic. Nous sommes ravis d'apprendre que vous avez apprécié la modernité de nos installations ainsi que la propreté de votre chambre. Notre équipe s'efforce de fournir un service amical et attentionné, et votre satisfaction est notre plus grande récompense. Chaleureusement, Angèle - Cheffe de Brigade - Mercure Bordeaux Centre Gare Atlantic

Dear Monsieur C. Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you appreciated our location, friendly staff, buffet style breakfast and the amenities we offer, including the lobby and bar area. We hope to welcome you back soon for another enjoyable experience. Sincerely, Thomas MITON - Accommodation Manager at Mercure Bordeaux Centre Gare Atlantic

Sir, Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to hear that your experience did not fully meet your expectations. Regarding breakfast, we always strive to offer a high-quality selection, and your comments will be taken into consideration. Concerning the parking, please note that our website clearly indicates that the hotel does not have its own parking, only a nearby public paid parking facility. Kind regards, Angèle - Cheffe de Brigade - Mercure Bordeaux Centre Gare Atlantic

Sir, Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed the rooms, our team, the location, and the breakfast. Your satisfaction is truly our greatest reward. We look forward to welcoming you back soon for another wonderful stay. Warm regards, Angèle - Cheffe de Brigade - Mercure Bordeaux Centre Gare Atlantic

Sir, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team was attentive to your needs and that we could cater to your family's requirements, especially with your little one. It is our goal to ensure a comfortable and enjoyable experience for all our guests, and we appreciate your feedback. Best regards, Angèle - Cheffe de Brigade - Mercure Bordeaux Centre Gare Atlantic

Sir, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the convenience of our location, the comfort of your room, and our friendly staff. Providing a pleasant experience for our guests is our top priority, and it is wonderful to know that you appreciated our breakfast offerings as well. We look forward to welcoming you back in the future. Sincerely, Angèle - Cheffe de Brigade - Mercure Bordeaux Centre Gare Atlantic

Sehr geehrter Herr G. Vielen Dank für Ihre freundlichen Worte! Es freut uns zu hören, dass Sie einen fantastischen Aufenthalt hatten und die Kinder sich über die Malbücher und Spiele gefreut haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen Thomas MITON

Sir, Thank you so much for your wonderful review! I It’s fantastic to hear that you chose to stay with us for a second time and that your experience was just as perfect as the first. We’re delighted that the family room and terrace met your expectations and that our location, breakfast, and team contributed to a seamless stay. Knowing that you’re already thinking about a third visit truly makes our day! Sincerely, Angèle - Cheffe de Brigade - Mercure Bordeaux Centre Gare Atlantic

Madam, Thank you for your kind words regarding your recent stay at our hotel the Mercure Bordeaux Centre Gare Atlantic. We are delighted to hear that you found our staff friendly and accommodating, and that you appreciated our facilities for cyclists. It is our priority to ensure a comfortable environment for all our guests. We hope to welcome you back soon for another enjoyable experience. Best regards, Angèle - Chef de Brigade

Dear Guest, Thank you for taking the time to share your experience about the Mercure Bordeaux Centre Gare Atlantic. We are glad to hear that you appreciated our location. We have taken note of your comments regarding the room maintenance and the variety of the breakfast. Please rest assured that your feedback has been shared with our teams to improve these important aspects for our guests' satisfaction. Your feedback is valuable to us, and we hope to have the opportunity to welcome you again and provide you with an even better experience. Best regards, Angèle - Chef de Brigade

Monsieur, Merci beaucoup pour votre commentaire positif ! Nous sommes ravis que notre emplacement, la propreté et la taille de votre chambre, ainsi que l’accueil de notre équipe aient contribué à rendre votre séjour agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt ! Cordialement, Angèle - Cheffe de Brigade - Mercure Bordeaux Centre Gare Atlantic

Sehr geehrter Gast, Vielen Dank für Ihr Feedback. Wir bedauern, dass Sie mit der Sauberkeit unseres Teppichbodens und dem Service in unserem Restaurant nicht zufrieden waren. Ihre Anmerkungen sind wichtig für uns, und wir werden sie intern besprechen, um unsere Standards zu verbessern. Zudem möchten wir darauf hinweisen, dass wir Bargeld nur unter bestimmten Bedingungen akzeptieren, um die Sicherheit unserer Gäste zu gewährleisten. Mit freundlichen Grüßen, Thomas MITON - Accommodation Manager

Madame, Monsieur Nous vous remercions pour cette très belle note sur notre établissement le Mercure Bordeaux Centre Gare Atlantic. Nous espérons vous revoir pour un prochain séjour. Chaleureusement, Angèle - Chef de Brigade