Ocena klientów (Ocena ALL) 4.9/5 Liczba opinii: 36
Novotel Suites Shanghai Hongqiao
No 1583 Huqingping Road, Qingpu District
201702 SZANGHAJ
Chiny
Pozycja GPS:31.17254, 121.299797
Strona z
Dworzec kolejowy
Dostęp: 4.6 km / 2.86 mi 15 min drive
Zameldowanie od: - Wymeldowanie do:
Located adjacent to the lobby, the restaurant offers breakfast as well as All Day refreshments and drinks in modern surroundings. Guests can enjoy culinary delights, while taking time out from their busy agendas.
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Strona z
Apartament
Strona z
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Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu
Dowiedz się więcejSpacious Rooms!
Ocena na stronie TripAdvisor 4.0/5
NomadGargi Rodziny - Opinia zatwierdzona w TripAdvisor
Dear Nomad Gargi, Thank you very much for chosen to stay at Novotel Suites Shanghai Hongqiao and appreciate that you have taken the time sending us your review. All ratings and constructive comments are very valuable for us in order to continue raising the bar of services. The points you were not satisfied with fully, I have addressed to manager concerned to making sure that we work on adequate improvements and meeting your needs and expectations better in future. We are excited welcoming you back again in very near future. Sincerely, Amanda Liu
Great Suits good Breakfast
Ocena na stronie TripAdvisor 4.0/5
TheSudhir Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
Dear Valued Guest, In name of the entire team at Novotel Suites Shanghai Hongqiao, I would like to thank you for staying at our hotel recently and for sharing your experiences with us and the TripAdvisor community. I will share your comments with our team. We truly value both positive and constructive feedback as this helps us to constantly improve our product and services. From your ratings I do understand that during your stay you have experienced challenges with the breakfast food taste. Please be assured that in the near future we have in the breakfast quality for making sure that we meet your expectations and needs better in the future. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely, Amanda Liu General Manager
Multiple stays at Novotel suites
Ocena na stronie TripAdvisor 3.0/5
BenoitN101 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Shanghai Hongqiao. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your ratings and constructive comments are very valuable for us. From your ratings I do understand that during your stay you are unsatisfied with staff poor English, we will strengthen the English training so that we meet your expectations and needs better in the future. I also have shared your comments with management concerned, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amanda Liu General Manager
The hardware is not up to expectations
Ocena na stronie TripAdvisor 3.0/5
psthekid Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
Dear psthekid, Thank you for taking the time to tell us about your experience at the Novotel Suites Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We always encourage our guest to discover the delicous cuisines in the Lidoway town which is 10 minutes walking distance next to us, as our restaurant closed at 18:00, and for the shower and the door lock, we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Huge suite with unnecessary corners
Ocena na stronie TripAdvisor 4.0/5
firstThomasM Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
Dear Thomas, We very much appreciate your comments regarding your stay at the Novotel Suites Shanghai Hongqiao. We are delighted to read that your overall stay is comfortable and enjoyed your visit at our hotel. It is always encouraging to learn from our guest's feedback and take proper action in improving our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,
Partner: TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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