Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 370
Sofitel Shanghai Hongqiao
No 666 Taihong Road, Minhang District
201107 SZANGHAJ
Chiny
Pozycja GPS:31.2003159, 121.3060846
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Dworzec kolejowy
Dostęp: 3.5 km / 2.17 mi 15 min walk / 6 min drive
Autobus
Dodatkowa opłata
autobus planowy
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Atrakcja turystyczna
Dostęp: 8.4 km / 5.22 mi 15 min drive
Zoo
Dostęp: 9.9 km / 6.15 mi 16 min drive
Park rozrywki
Dostęp: 21 km / 13.05 mi 33 min drive
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Centrum/galeria handlowa
Dostęp: 12.4 km / 7.71 mi 20 min drive
Zameldowanie od: - Wymeldowanie do:
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A Parisian restaurant offering diners a unique interactive kitchen concept. Immerse in a city oasis, as you take in the breathtaking views of our cascading waterfall.
Modern Cantonese fusion restaurant drawing inspiration from Parisian gastronomy. Le Chinois boasts 8 unique private dining rooms with breaktaking views over our cascading waterfall.
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W eleganckim paryskim salonie podajemy oryginalne podwieczorki, doskonałe wina i kreatywne koktajle.
Winiarnia Petite Spanish Tapas to gwarancja niezapomnianych wrażeń.
Zdjęcie nieumowne
Zdjęcie nieumowne
Nowoczesny pokój o francuskim wystroju, wyposażony w oryginalne łóżko Sofitel MyBed, 48-calowy telewizor LCD z kanałami satelitarnymi, sieć WIFI oraz łazienkę z wanną, prysznicem i kosmetykami Lanvin
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Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu
Dowiedz się więcejAmazing stay
Ocena na stronie TripAdvisor 5.0/5
971danielk971 Rodziny - Opinia zatwierdzona w TripAdvisor
Shanghai Hong Quao Sofitel is an awesome Hotel
Ocena na stronie TripAdvisor 5.0/5
abe A Rodziny - Opinia zatwierdzona w TripAdvisor
Dear abe A, Thank you very much for taking the time to review our hotel on TripAdvisor.com. We are absolutely thrilled to read what of an amazing experience you had during your stay over the Chinese New Year. It is a very special place to the people that work here and the common ambition of my team and me is to ensure our guests depart with fond memories. That however is unrelated to our business directives and completely down to our personal commitment to guest service. I just shared your feedback with my team, and they want me to send you and Sally our best regards on their behalf. Please do look upon Sofitel Shanghai Hongqiao as your home away from home. Should your travel plan brings you back to Shanghai in the furture, please feel free to let us know, we will be more than delighted to make your stay comfortable as usual. Regards, View Li Director of Guest Experience Sofitel Shanghai Hongqiao
The worst stay in 2021
Ocena na stronie TripAdvisor 2.0/5
frederickwang Couples - Opinia zatwierdzona w TripAdvisor
Dear frederickwang: Thank you for taking the time to let us know your feedback, and we apologize for the inconvenience caused during the stay. Ultimate guest experience and satisfaction is always our priority, in order to prevent it from happening again we did a thorough investigation. You are absolutely right that Complimentary Room Upgrade (one category to the next) and Breakfast is included in Platinum member's benefits. However, we realized that the account you are holding is yet to be Platinum. If you need more support in this regard, we will be more than delighted to assist you. We understand your feeling that the requests were not fulfilled upon arrival. Rest assured that we will provide more training to help our team better manage the situation and deliver the correct and bespoke level of service within our means. Should your travel plans bring you back to Shanghai in the future I would be grateful if you could please let me know personally, so we could meet up in person and enable us to make your stay more comfortable and to regain your confidence and stay experience. Regards, View Li Director of Guest Experience Sofitel Shanghai Hongqiao
Great services and beautiful place
Ocena na stronie TripAdvisor 5.0/5
Cruiser32489901428 Rodziny - Opinia zatwierdzona w TripAdvisor
Dear Cruiser32489901428, Thank you so very much for taking the time to review Sofitel Shanghai Hongqiao. Reward and joy may come in many different forms, there is nothing makes us more thrilled as your genuine recognition. We are so delighted that your stay was enjoyable and your every needs were taken good care of by our fabulous team. At Sofitel Shanghai Hongqiao, we always put guest experience and satisfaction before everything we do. Each individual guest is unique and deserve tailor-made service, however this is beyond any job descriptions or business directives. Your recognition is shared with our team. Looking forward in seeing you again soon. Regards, View Li Director of Guest Experience Sofitel Shanghai Hongqiao
Disappointing staycation - poor food, understaffed and ill-maintained facilitates (Chris & Nicole in club were lovely)
Ocena na stronie TripAdvisor 3.0/5
leaningshane Couples - Opinia zatwierdzona w TripAdvisor
Dear LeaningShane: Thank you very much for taking the time to review Sofitel Shanghai Hongqiao on TripAdvisor.com, and although we did not have a chance to meet up in person during your stay with us I do appreciate the time taken to share your experiences. It is important that we learn from our loyal guest experiences in order to ensure we deliver the correct and bespoke level of service within our means. We also appreciate for your recognition of our lovely team members like Chris and Nicole for making your stay comfortable. I would like to offer my sincerest apologies for any shortcomings in the service or products that you felt were not delivered to your expectations. We will endeavor to review and amend our service and product delivery, where we can improve and make a difference, in line with the Sofitel standards. Dear LeaningShane, We would be delighted if your travel plans permit, that you may select us again in the future, so that we could regain your trust and loyalty and the possibility to meet in person. We do wish you an excellent weekend and hope that your business goes from strength to strength. Regards, View Li Director of Guest Experience Sofitel Shanghai Hongqiao
Partner: TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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