Giudizio clienti (Valutazione ALL) 3.4/5 266 recensioni
hotelF1 Massieux, ristrutturato
Parc D Activites Zi Lyon Nord, 129 Avenue Lavoisier
1600 Massieux
Francia
Coordinate GPS:45.9036, 4.8176
Pagina di
Stazione ferroviaria
Accesso: 5 km / 3.11 mi 5 min drive
Check-in dalle - Check-out fino alle
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Pagina di
Le recensioni dei nostri clienti
Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture
Per saperne di piùWill not use again
Punteggio Tripadvisor 1.0/5
Karen H In famiglia - Recensione certificata TripAdvisor
Dear Karen, Thank you for taking the time to tell us about your stay in Massieux. As we always do our best to make sure that guests will be happy and satisfied with our services, we're sorry that your experience didn't meet your expectations; please allow us to express our sincerest apologies. Sincerely, The front office team
Back for another stay.
Punteggio Tripadvisor 3.0/5
MATT7159 In coppia - Recensione certificata TripAdvisor
Bonjour , Nous vous remercions d’avoir pris le temps de partager vos impressions sur notre établissement. Nous sommes ravis d’apprendre que votre séjour s'est bien déroulé. Nous espérons que nous aurons le plaisir de vous accueillir de nouveau lors de votre prochain passage à Massieux! Cordialement. La réception
Disgusting rooms smelling of smoke
Punteggio Tripadvisor 1.0/5
Ruth S In famiglia - Recensione certificata TripAdvisor
Dear Ruth, We would like to thank you for taking the time to write a review of your recent stay with us. We are really sorry to learn that your experience didn’t meet your expectations. Please accept our sincere apologies for the inconvenience. It is with great care that we read your remark and specially about "stinking rooms" given to English family's... Please take note that IT IS REALLY NOT THE CASE. My colleagues did make a room move but they were not able to propose you another triple room as we were all already fully booked for this category with many special family’s requests on their summer holidays trip. To show you that we make every day our best to satisfy our guests, please give us the opportunity to welcome you for your next stay in Massieux, maybe on your return trip... Regards, Madeleine Manager Assistant
Overnight to the Alps
Punteggio Tripadvisor 5.0/5
MATT7159 In coppia - Recensione certificata TripAdvisor
Thanks a lot Matt for your comment. I'm pleased our team manage to give you a good experience. I hope your holidays are going well with good snow and sunny wether ! I hope you will visit us again on your way back. Sincerly Yves Manager assistant
Never again
Punteggio Tripadvisor 1.0/5
RichardvdB17362 In coppia - Recensione certificata TripAdvisor
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
In collaborazione con TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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