Mercure Shanghai Global Harbour 4 estrelas

Nota Tripadvisor 3.5/5 56 comentários

Mercure Shanghai Global Harbour - Image 1
Mercure Shanghai Global Harbour - Image 2
Mercure Shanghai Global Harbour - Image 3
Mercure Shanghai Global Harbour - Image 4

Descrição

Extras do hotel

  • Todos os quartos incluem televisão com ecrã plasma grande e vistas maravilhosas.

As nossas opções de alojamento

Localização do hotel

Mercure Shanghai Global Harbour

No 1305 North Kaixuan Road, Putuo District, Shanghai Province
200063 XANGAI
China

GPS:31.2403038, 121.4193076

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

YUE

Foto não contratual

Situado no 3.º piso, o nosso restaurante serve pratos orientais e ocidentais, e recebe os hóspedes com um delicioso e saudável pequeno-almoço.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação do TripAdvisor  3.5/5  56 comentários

Worst Stay in Mercure Branded Hotel

Nota Tripadvisor 1.0/5

StevenTanTACGroup Avaliação com certificação TripAdvisor

This hotel damages Accor good name and brand. Checked in on 15 Oct midnight, 1230am to a gloomy lobby as if this is a 2-star hotel. The receptionist was not able to locate my booking. It was only after 10 minutes of searching that he found my booking. Was told that the air conditioning for the entire hotel is NOT WORKING and need a week or so to fix. However, they were kind enough to offer a standing fan for me. Checked out immediately the next morning and shifted to another botel As a Platinum Member of Accor Group, this is the worst stay I ever had under Mercure brand. Not recommended. Time to rethink if Accor should be running this hotel.

Excellent. Much improved from before.

Nota Tripadvisor 4.0/5

jonahmobile Romântica - Avaliação com certificação TripAdvisor

I stayed at this hotel in early 2019 and I remembered the service to be bad. The housekeeping staff at that time would enter the rooms daily, whether or not you put the Do Not Disturb light on. The front desk was also very unprofessional and caused my booking /check-in to be messed up. This time however, WHAT A CHANGE. I wonder if there was a change in management because the staff were fully professional and the service was definitely worthy of a 4-star rating, if not 5. The room is the best for the money in Shanghai, and I have stayed in many hotels in Shanghai. Super comfortable bed and pillows, excellent toilet and shower layout and design, comfortable furniture and large work desk. I stayed around a month as I kept extending my stay! If you order food delivery from a Chinese delivery app, you can request the front desk to send it up to your room using the robot. Staff are very friendly and professional, especially during the COVID-19 pandemic period. I would definitely return to stay here. ps. I hope the hotel will put up the Mercure sideboard somewhere on the building as the hotel is almost "hidden" due to it not looking like a hotel at all and you won't see a Mecure logo anywhere until you are facing the entrance.

Mix bag. Not worthy of the Mecure Hotel and Accor brands.

Nota Tripadvisor 2.0/5

jonahmobile Negócios - Avaliação com certificação TripAdvisor

The main positive is the room. The room is a fantastic hard product and is well appointed, of the standards of an accor hotel brand. The other positive is the location as the hotel is right next to the Global Harbor Mall and the subway station so it is very convenient. That's where the positive ends. The staff at the counter apparently checked me in directly and cancelled my online booking but then the online booking site called me days later asking why I didn't check in?? They also said they made me a gold member of the hotel but do Accor hotels give out their own membership.....? Took a photo of my passport too which made me feel very uncomfortable. It also seems as though most of the guests who stay at this hotel are local tourist. I hardly saw any other business travellers or foreigners at all. The buffet breakfast is terrible as well. But as a gold member, it was free so I can't complain. It almost feel like the owner of the hotel simply bought the license to use the Accor and Mecure branding but apart from the room, nothing else about this place felt like an Accor group product. Aircon wasn't even working! It is such a mix bag, I am not even sure myself if I will come back here.

A mixed stay

Nota Tripadvisor 4.0/5

martinI6700QB Romântica - Avaliação com certificação TripAdvisor

This hotel is well located for the Bund and old Shanghai. Rooms are a decent size and good quality. Breakfast was a decent choice. What let it down was bar service. It is a small counter tucked away in a corner and more akin to a lost property room than that expected in a business class hotel. A party of us struggled to get end of tour drinks as it closed at 10pm!

Great place!

Nota Tripadvisor 4.0/5

985kirank Negócios - Avaliação com certificação TripAdvisor

The lobby looks spectacular and the check in was smooth. The view from the room is amazing with the Shanghai skyline being ever present. Rooms are well appointed. Had some difficulty communicating with the staff but that's not an issue local to the hotel.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 556 comentários 9.5/10 Localização
  • 633 comentários 9.3/10 Quarto
  • 841 comentários 9.4/10 Serviço
  • 10 comentários 8.3/10 Internet
  • 415 comentários 9.9/10 Limpeza
  • 223 comentários 9.7/10 Atmosfera
  • 122 comentários 9.2/10 Comodidades
  • 86 comentários 7/10 Pequeno-almoço

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