Mercure Shanghai Global Harbour 4 estrelas

Nota Tripadvisor 3.4/5 58 comentários

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Mercure Shanghai Global Harbour - Image 1
Mercure Shanghai Global Harbour - Image 2
Mercure Shanghai Global Harbour - Image 3
Mercure Shanghai Global Harbour - Image 4
No 1305 North Kaixuan Road, Putuo District, Shanghai Province, 200063 XANGAI, China

Descrição

Extras do hotel

  • Todos os quartos incluem televisão com ecrã plasma grande e vistas maravilhosas.

  • 距离虹桥机场驾车20分钟

  • 距离国家会展中心驾车30分钟

  • 距离浦东国际机场驾车50分钟

As nossas opções de alojamento

Localização do hotel

Mercure Shanghai Global Harbour

No 1305 North Kaixuan Road, Putuo District, Shanghai Province
200063 XANGAI
China

GPS:31.2403038, 121.4193076

Telefone
Fax +86 21 6176 4522

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Propriedade 100% não fumadores
Perto da propriedade
  • Estacionamento

YUE

Foto não contratual

Situado no 3.º piso, o nosso restaurante serve pratos orientais e ocidentais, e recebe os hóspedes com um delicioso e saudável pequeno-almoço.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação do TripAdvisor  3.4/5  58 comentários

Stay away - horrible service and undergoing renovations

Nota Tripadvisor 1.0/5

Safari65667948689 Avaliação com certificação TripAdvisor

Worst Accor hotel I have ever been to. Platinum member but no welcome drinks. Hotel was undergoing renovations and our room was exactly underneath it. Vibrations and noise level were deafening. Asked for a room change but the lady at front desk said that it’s the same everywhere. Did not offer earplugs or even an apology drink. I have videos to proof how bad the vibrations were. Honestly any other room would have been better. Front desk lady just told us to stay away from the hotel / go out from 2pm to 6pm. Wtf? Lady who served us at front desk was also rude since check-in. Zero customer service. Even the housekeepers had better service than her. Honestly, shouldnt be working in front desk. Hallways always smell of cigarettes eventhough it’s a non-smoking hotel. I have asthma and the smell always leak into my room. Terrible. Hotel breakfast is also horribly bland and dry. Only the wontons are good. Only good side of this entire stay, is that the room is clean. Would never stay here again or recommend anyone to.

Could be better, not the best

Nota Tripadvisor 2.0/5

Alex F Avaliação com certificação TripAdvisor

Be warned, this Mercure does not recognize Accor status. They did not provide a priority check-in, welcome drink, auto-upgrade, or any other status benefits without lots of insisting. Additionally they did not credit my nights to Accor automatically, and it had to be manually credited. The entrance was under construction, and unassumingly down the street a little bit from the Global Harbor mall and Metro station. The elevators and lobby are shared with the rest of the building, with the hotel only occupying a couple of the middle floors within the 20+ floor building. The room is fine, albeit present with the inescapable smell of cigarettes (found throughout China, it is truly inescapable in this country). Free water, pleasant shower, comfortable bed, decent view. One morning while waking up to a particularly strong smell of cigarettes, I found a man smoking in the hallway immediately outside my door, filling the entire hall with smoke and dumping the buts out the window. Overall I found my stay disappointing. Not a hotel I would stay at again.

Worst Stay in Mercure Branded Hotel

Nota Tripadvisor 1.0/5

StevenTanTACGroup Avaliação com certificação TripAdvisor

This hotel damages Accor good name and brand. Checked in on 15 Oct midnight, 1230am to a gloomy lobby as if this is a 2-star hotel. The receptionist was not able to locate my booking. It was only after 10 minutes of searching that he found my booking. Was told that the air conditioning for the entire hotel is NOT WORKING and need a week or so to fix. However, they were kind enough to offer a standing fan for me. Checked out immediately the next morning and shifted to another botel As a Platinum Member of Accor Group, this is the worst stay I ever had under Mercure brand. Not recommended. Time to rethink if Accor should be running this hotel.

Excellent. Much improved from before.

Nota Tripadvisor 4.0/5

jonahmobile Romântica - Avaliação com certificação TripAdvisor

I stayed at this hotel in early 2019 and I remembered the service to be bad. The housekeeping staff at that time would enter the rooms daily, whether or not you put the Do Not Disturb light on. The front desk was also very unprofessional and caused my booking /check-in to be messed up. This time however, WHAT A CHANGE. I wonder if there was a change in management because the staff were fully professional and the service was definitely worthy of a 4-star rating, if not 5. The room is the best for the money in Shanghai, and I have stayed in many hotels in Shanghai. Super comfortable bed and pillows, excellent toilet and shower layout and design, comfortable furniture and large work desk. I stayed around a month as I kept extending my stay! If you order food delivery from a Chinese delivery app, you can request the front desk to send it up to your room using the robot. Staff are very friendly and professional, especially during the COVID-19 pandemic period. I would definitely return to stay here. ps. I hope the hotel will put up the Mercure sideboard somewhere on the building as the hotel is almost "hidden" due to it not looking like a hotel at all and you won't see a Mecure logo anywhere until you are facing the entrance.

Mix bag. Not worthy of the Mecure Hotel and Accor brands.

Nota Tripadvisor 2.0/5

jonahmobile Negócios - Avaliação com certificação TripAdvisor

The main positive is the room. The room is a fantastic hard product and is well appointed, of the standards of an accor hotel brand. The other positive is the location as the hotel is right next to the Global Harbor Mall and the subway station so it is very convenient. That's where the positive ends. The staff at the counter apparently checked me in directly and cancelled my online booking but then the online booking site called me days later asking why I didn't check in?? They also said they made me a gold member of the hotel but do Accor hotels give out their own membership.....? Took a photo of my passport too which made me feel very uncomfortable. It also seems as though most of the guests who stay at this hotel are local tourist. I hardly saw any other business travellers or foreigners at all. The buffet breakfast is terrible as well. But as a gold member, it was free so I can't complain. It almost feel like the owner of the hotel simply bought the license to use the Accor and Mecure branding but apart from the room, nothing else about this place felt like an Accor group product. Aircon wasn't even working! It is such a mix bag, I am not even sure myself if I will come back here.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 633 comentários 9.7/10 Localização
  • 848 comentários 9.4/10 Quarto
  • 1.030 comentários 9.6/10 Serviço
  • 524 comentários 9.8/10 Limpeza
  • 295 comentários 9.3/10 Atmosfera
  • 105 comentários 7.5/10 Pequeno-almoço

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.