Mama Shelter Toulouse 4성

Name: Mama Shelter Toulouse - ALL
Address: 54 56 Boulevard Lazare Carnot, TOULOUSE, 31000, FR
Telephone: +33531505005
Rating: 4.5

고객 평점 (ALL 평가) 4.5/5 2,389 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장

31 31장의 사진 보기

54 56 Boulevard Lazare Carnot, 31000 TOULOUSE, France

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Mama Shelter Toulouse

즐거운 상상과 트랜디한 디자인이 가득한 객실 및 레스토랑

120 comfortable and connected rooms, a CinéMama cinema with 42 places and an inner courtyard that serves as a terrace and welcoming restaurant with fireplace and Argentinian barbecue, delicious cocktails, smart meeting facilities and a superb rooftop with pizza oven. We even have options for your children: children's menu, free breakfast for children under 3 years of age, free baby crib on request.

호텔 추가 정보

Private, 42-seat movie theater
Rooftop and Argentinian grill
Colorful, cheerful design in the lobby, restaurant and rooms
4 studios (conference rooms) available
Located in the heart of Toulouse on Boulevard Lazare Carnot

숙박

객실

SMALL MAMA DOUBLE

2명 최대
15 m² / 161 sq ft

침구 1 x 더블 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

MEDIUM MAMA DOUBLE

2명 최대
18 m² / 193 sq ft

침구 1 x 킹사이즈 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

MEDIUM MAMA TWIN

2명 최대
21 m² / 226 sq ft

침구 2 x 싱글 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

LARGE MAMA DOUBLE

2명 최대
23 m² / 247 sq ft

침구 1 x 킹사이즈 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

LARGE MAMA DOUBLE ACCESSIBLE

2명 최대
23 m² / 247 sq ft

침구 1 x 킹사이즈 베드
장애인 객실

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

XXL MAMA

2명 최대
35 m² / 376 sq ft

침구 1 x 킹사이즈 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

XXL MAMA FAMILY

4명 최대
18 m² / 193 sq ft

침구 1 x 킹사이즈 베드 그리고 2 x 트윈 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

XXL MAMA TERRACE

4명 최대
32 m² / 344 sq ft

침구 1 x 킹사이즈 베드 그리고 1 x 싱글 소파 베드

최저 시작가 NaN € NaN EUR Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

호텔 위치

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TOULOUSE
France

GPS:43.605414, 1.449934

+33 5 31 50 50 05

Railway station
Highway exit
Helipad/aerodrome

A20 A64 A62 A61

Highway exit

접근: 100 m / 0.06 mi 15 min drive

JEAN JAURES

Railway station

접근: 500 m / 0.31 mi 5 min walk / 2 min drive

MARENGO SNCF

Railway station

접근: 900 m / 0.56 mi 10 min walk / 2 min drive

LASBORDES

Helipad/aerodrome

접근: 5.8 km / 3.6 mi 14 min drive

호텔 서비스

체크인 시간 : 15:00부터 - 체크아웃 시간 : 12:00까지

호텔 인근

애완 동물 동반
레스토랑
휠체어 이용 가능
Wi-Fi
에어컨
조식
바
회의실
100% 금연 호텔

Mama Restaurant Toulouse

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

예약

MAMA BAR TOULOUSE

Meet up with friends and enjoy delicious cocktails while you watch videos projected onto 6 screens in our large Island Bar!

MAMA ROOFTOP TOULOUSE

Enjoy a good cocktail at the rooftop bar and decompress from your workday, have interesting (even unforgettable) encounters or simply relax, that's ok too!

미팅 & 이벤트

회의실 수: 4
가장 큰 방의 표면: 65 m² / 699 sq ft
최대 수용 좌석 수: 44
연회 최대 수용 인원: 0

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 4.5/5 2,389 리뷰

TripAdvisor 평가 4.3/5 492 리뷰

Mama’s a bit of a tramp

IntDev 비즈니스 - 2024. 12. 4 TripAdvisor 인증 리뷰

Location is good, room adequate, but no frills. Drink the lonely single bottle of water in the mini bar and remain parched for the rest of the week, it won’t be replaced. The breakfast room bustles with self important staff rushing back and forth, where to? No idea, the coffee’s cold, the eggs? a bowl of slop, bacon had ran out, as had the beans. It’s France so they had baguette and that’s about it. Couldn’t find a spoon, or an egg cup, and struggled to locate a plate. Food, awful. Service, chaotic. But, bed was ok…

A disappointing return visit

Phil G 2024. 10. 12 TripAdvisor 인증 리뷰

My wife and I enjoyed a short stay at this hotel a year ago, so when we returned to Toulouse we naturally booked again. Unfortunately, the second visit was disappointing in a lot of ways. The rooms are funky and cool, but they don't actually function that well for a multi-day trip - no closets or drawers, just some small shelves and a rail for hangars. Having a chair in the room would be really nice, too! The staff seemed extremely disengaged, as opposed to the friendliness of the first visit - the notable exception was the gentleman in the restaurant at breakfast, who was charming. The restaurant and bar were the biggest issue. Bartenders seemed unfamiliar with making drinks - common cocktails were completely wrong. Menu items were frequently unavailable - "No, you can't get the cheese, we only do desserts now." Tried to get pizza one day for lunch - "Pizzeria" is written on the front door, there is pizza in the menu online or via QR code, there's a picture of a pizza on the web site - "No, we don't serve pizza!" Wanted a drink in the bar one afternoon, and the few tables dedicated for the bar were occupied (large round tables, three with one person on a computer each) - they wouldn't let us sit at any of the other 25 unoccupied tables because those were for food only. I will say the breakfast buffet is very good, though. Housekeeping also a bit spotty - rooms were clean enough, but coffee/water/toilet paper replenishment were erratic - and if you needed something they had forgotten, you had to go to the front desk for it, no-one was bringing it to the room for you. All in all, we're sorry we didn't investigate other hotels, and would not stay at a Mama Shelter again.

Hello, Thank you for taking the time to share your feedback about your recent stay at Mama Shelter Toulouse. We are truly sorry to hear that your return visit did not meet your expectations, especially after such a positive experience the first time. We appreciate your comments about the room design. While we strive to create a unique and vibrant atmosphere, we understand that practicality is essential for longer stays. Your suggestion about adding more storage and seating options is noted, and we will review how we can improve in this area. We are also deeply disappointed to learn that our staff service did not live up to the friendly and engaging experience you previously enjoyed. We will ensure this feedback is shared with the team to address these inconsistencies and reinforce the high level of service we aim to provide. Regarding the issues in the restaurant and bar, we sincerely apologize for the confusion and the inconvenience caused. We understand how frustrating it must have been to encounter miscommunications around the menu and seating. We are reviewing these processes to ensure a more seamless experience for our guests in the future. Your comments about housekeeping are also well taken. We agree that basic amenities should be restocked consistently, and we apologize for the lapses you experienced. It’s reassuring to hear that you enjoyed the breakfast buffet and the charming service in the restaurant, but we deeply regret that these positives did not outweigh the overall disappointment of your stay. We value your feedback as it helps us grow and improve. While we understand your hesitation to return, we hope you might consider giving us another chance to provide the quality experience you expect and deserve. Mama ❤️ You

Fantastic hotel

fireminx Couples - 2024. 9. 16 TripAdvisor 인증 리뷰

Why wouldn’t you stay at Mama Shelter while in Toulouse? It’s in a great location, there’s a lovely restaurant (sometimes with live music) and a rooftop bar that boasts a pretty sweet view of parts of the city! The staff is friendly, the room comfortable, and you can pretty much walk to everything (or catch transportation) from there. Definitely recommend, and would for sure stay at other Mama Shelter locations. 10/10

Never, ever stay in this hotel

Roam09036668498 Couples - 2024. 6. 10 TripAdvisor 인증 리뷰

An absolutely awful experience. Avoid this hotel, it is abysmal. Why people come here, heaven knows, all style over content. Fortunately we were able to change our room, the room we had booked was a shoe box. You could not get out of the side of the bed. I thought, well maybe dinner could be better but no, it was atrocious and went from bad to worse. Having taken our order for drinks we finally managed to get someone’s attention to order some food, starters and main course. The wine was initially unavailable but a bottle was found. Our main course was delivered but our starters were not. Ok, the waiter made a mistake but the food which was served was not only vile it was unsafe. Raw pork and steak. I have never seen such badly cooked food. I returned my steak only for it to returned apparently recooked. I daren’t think what they had done to it. The staff were not particularly concerned. The dinner I was looking forward to consisted of rather chewy bread and a bottle of wine. It don’t know whether this is representative of all the hotels in the chain but I’ll never come back again. The preceding five days of our holiday have been wonderful. Thank you Mama Shelter for spoiling our last day.

Hello, We are deeply sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable, and we take it very seriously. It is truly disheartening to learn that we did not meet your expectations in terms of room comfort and dining experience. Please accept our sincere apologies for the issues you encountered with your room and the meal service. What you described is not indicative of the standards we strive to uphold. Rest assured, we will address these concerns with our team to prevent such incidents from occurring in the future. We apologize for not being able to provide the enjoyable and relaxing stay you deserved. If you are open to it, we would appreciate the opportunity to discuss this further and make amends. Please contact us directly at your earliest convenience. Thank you for bringing these matters to our attention. Mama Loves You !

One night stay with breakfast

K W Couples - 2024. 5. 26 TripAdvisor 인증 리뷰

Hotel is very funky with a cool vibe and all the staff we encountered were super friendly and eager to help. We had a medium mama room with breakfast included, the room was well equipped with a personalised message on the mirror on arrival (thanks for organising that guys)…. Shower is a great size and bathroom well appointed….. Breakfast was great and there would be something for everyone Hotel location is perfect and the rooms were surprisingly quiet for such a busy area. Wouldn’t hesitate on staying again

Hello, Thank you so much for this review. Looking forward to welcoming you real soon. Mama Loves You !

제휴 TripAdvisor

웹사용자 등급

그 외 웹 사용자 평가 등급

709 리뷰 9.2/10 위치
1,129 리뷰 6.9/10 객실
1,673 리뷰 8.8/10 서비스
784 리뷰 9.4/10 분위기
692 리뷰 7.5/10 레스토랑
594 리뷰 6.8/10 안락함
562 리뷰 8.6/10 조식
375 리뷰 8.1/10 편의 시설

131 리뷰 9.1/10 위치
287 리뷰 6.9/10 객실
317 리뷰 8.8/10 서비스
133 리뷰 8.4/10 조식
131 리뷰 9.4/10 분위기
113 리뷰 7.6/10 레스토랑
67 리뷰 7.5/10 청결도
27 리뷰 3.7/10 가격 대비 가치

91 리뷰 8.9/10 위치
195 리뷰 7.3/10 객실
261 리뷰 8.9/10 서비스
112 리뷰 9.1/10 분위기
88 리뷰 9.1/10 조식
65 리뷰 7.9/10 레스토랑
63 리뷰 8/10 편의 시설
54 리뷰 7/10 청결도

37 리뷰 9.2/10 위치
67 리뷰 6/10 객실
82 리뷰 8.6/10 서비스
36 리뷰 8.9/10 조식
27 리뷰 9.3/10 분위기
25 리뷰 7.6/10 레스토랑
23 리뷰 8.2/10 편의 시설
10 리뷰 7.1/10 청결도

22 리뷰 9.4/10 위치
48 리뷰 7.4/10 객실
58 리뷰 9.1/10 서비스
22 리뷰 8.4/10 조식
21 리뷰 9.2/10 분위기
13 리뷰 8.1/10 편의 시설
7 리뷰 7.8/10 레스토랑
7 리뷰 7.5/10 청결도

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Toulouse 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.

Mama Shelter Toulouse 4성

호텔설명

호텔 추가 정보

숙박

SMALL MAMA DOUBLE

MEDIUM MAMA DOUBLE

LARGE MAMA DOUBLE ACCESSIBLE

호텔 위치

호텔 접근 및 교통

호텔 서비스

Mama Restaurant Toulouse

MAMA BAR TOULOUSE

MAMA ROOFTOP TOULOUSE

2 아침 식사

미팅 & 이벤트

고객 리뷰

웹사용자 등급

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