Mama Shelter Toulouse 4성

고객 평점 (ALL 평가) 4.5/5 2,442 리뷰

Mama Shelter Toulouse - Image 1
Mama Shelter Toulouse - Image 2
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호텔설명

호텔 추가 정보

  • Private, 42-seat movie theater

  • Rooftop and Argentinian grill

  • Colorful, cheerful design in the lobby, restaurant and rooms

  • 4 studios (conference rooms) available

  • Located in the heart of Toulouse on Boulevard Lazare Carnot

숙박

이 호텔 예약하기

호텔 위치

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TOULOUSE
France

GPS:43.605414, 1.449934

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

Mama Restaurant Toulouse

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,442 리뷰

TripAdvisor 평가  4.3/5  491 리뷰

2025으뜸 시설

Mama’s a bit of a tramp

트립어드바이저 평점 2.0/5

IntDev 비즈니스 - TripAdvisor 인증 리뷰

A disappointing return visit

트립어드바이저 평점 2.0/5

Phil G TripAdvisor 인증 리뷰

Hello, Thank you for taking the time to share your feedback about your recent stay at Mama Shelter Toulouse. We are truly sorry to hear that your return visit did not meet your expectations, especially after such a positive experience the first time. We appreciate your comments about the room design. While we strive to create a unique and vibrant atmosphere, we understand that practicality is essential for longer stays. Your suggestion about adding more storage and seating options is noted, and we will review how we can improve in this area. We are also deeply disappointed to learn that our staff service did not live up to the friendly and engaging experience you previously enjoyed. We will ensure this feedback is shared with the team to address these inconsistencies and reinforce the high level of service we aim to provide. Regarding the issues in the restaurant and bar, we sincerely apologize for the confusion and the inconvenience caused. We understand how frustrating it must have been to encounter miscommunications around the menu and seating. We are reviewing these processes to ensure a more seamless experience for our guests in the future. Your comments about housekeeping are also well taken. We agree that basic amenities should be restocked consistently, and we apologize for the lapses you experienced. It’s reassuring to hear that you enjoyed the breakfast buffet and the charming service in the restaurant, but we deeply regret that these positives did not outweigh the overall disappointment of your stay. We value your feedback as it helps us grow and improve. While we understand your hesitation to return, we hope you might consider giving us another chance to provide the quality experience you expect and deserve. Mama ❤️ You

Fantastic hotel

트립어드바이저 평점 5.0/5

fireminx Couples - TripAdvisor 인증 리뷰

Never, ever stay in this hotel

트립어드바이저 평점 1.0/5

Roam09036668498 Couples - TripAdvisor 인증 리뷰

Hello, We are deeply sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable, and we take it very seriously. It is truly disheartening to learn that we did not meet your expectations in terms of room comfort and dining experience. Please accept our sincere apologies for the issues you encountered with your room and the meal service. What you described is not indicative of the standards we strive to uphold. Rest assured, we will address these concerns with our team to prevent such incidents from occurring in the future. We apologize for not being able to provide the enjoyable and relaxing stay you deserved. If you are open to it, we would appreciate the opportunity to discuss this further and make amends. Please contact us directly at your earliest convenience. Thank you for bringing these matters to our attention. Mama Loves You !

One night stay with breakfast

트립어드바이저 평점 5.0/5

K W Couples - TripAdvisor 인증 리뷰

Hello, Thank you so much for this review. Looking forward to welcoming you real soon. Mama Loves You !

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 726 리뷰 9.2/10 위치
  • 1,164 리뷰 7.1/10 객실
  • 1,719 리뷰 8.9/10 서비스
  • 801 리뷰 9.4/10 분위기
  • 699 리뷰 7.5/10 레스토랑
  • 615 리뷰 6.8/10 안락함
  • 575 리뷰 8.7/10 조식
  • 373 리뷰 8.1/10 편의 시설

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