Mama Shelter Toulouse 4성

고객 평점 (ALL 평가) 4.6/5 2,414 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mama Shelter Toulouse - Image 1
Mama Shelter Toulouse - Image 2
Mama Shelter Toulouse - Image 3
Mama Shelter Toulouse - Image 4
54 56 Boulevard Lazare Carnot, 31000 TOULOUSE, 프랑스

호텔설명

호텔 추가 정보

  • Private, 42-seat movie theater

  • Rooftop and Argentinian grill

  • Colorful, cheerful design in the lobby, restaurant and rooms

  • 4 studios (conference rooms) available

  • Located in the heart of Toulouse on Boulevard Lazare Carnot

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TOULOUSE
프랑스

GPS:43.605414, 1.449934

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

Mama Restaurant Toulouse

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,414 리뷰

TripAdvisor 평가  4.3/5  512 리뷰

2025으뜸 시설

We really enjoyed/great food

트립어드바이저 평점 5.0/5

DinFrance TripAdvisor 인증 리뷰

Surprised by all the negative reviews to be honest. We, as a party of four, had a very pleasant evening in the restaurant. Slightly trendy and edgy - with soft background music i.e. nothing overbearing. We had a mixture of sharing starter plates and main courses between us - and all very nice. Food came quickly. Admittedly, sometimes it was a little tricky to get attention for service/dessert etc. But nothing serious. We found the seating nice and spacious and no pressure to hurry up. We would go again.

Worst 4⭐️ ever!

트립어드바이저 평점 1.0/5

matteo969696 TripAdvisor 인증 리뷰

I stayed in this “hotel”, if you can even call it that, for 5 nights for work. I travel a lot for business and I never go below 4 stars; needless to say, in this case the stars must have been gifted. The staff was rude, the room was dirty with a carpet full of stains, and the room had no comfort whatsoever (if you want to make yourself a tea or a coffee, there’s no kettle available). On the ground floor they have a restaurant/nightclub, and they weren’t even able to soundproof the walls, so forget about sleeping before 1 a.m. I strongly advise against staying here if you’re expecting 4 star service. If you’re used to hostels, it might be acceptable — but never again for me.

Mama’s a bit of a tramp

트립어드바이저 평점 2.0/5

IntDev 비즈니스 - TripAdvisor 인증 리뷰

Location is good, room adequate, but no frills. Drink the lonely single bottle of water in the mini bar and remain parched for the rest of the week, it won’t be replaced. The breakfast room bustles with self important staff rushing back and forth, where to? No idea, the coffee’s cold, the eggs? a bowl of slop, bacon had ran out, as had the beans. It’s France so they had baguette and that’s about it. Couldn’t find a spoon, or an egg cup, and struggled to locate a plate. Food, awful. Service, chaotic. But, bed was ok…

A disappointing return visit

트립어드바이저 평점 2.0/5

Phil G TripAdvisor 인증 리뷰

My wife and I enjoyed a short stay at this hotel a year ago, so when we returned to Toulouse we naturally booked again. Unfortunately, the second visit was disappointing in a lot of ways. The rooms are funky and cool, but they don't actually function that well for a multi-day trip - no closets or drawers, just some small shelves and a rail for hangars. Having a chair in the room would be really nice, too! The staff seemed extremely disengaged, as opposed to the friendliness of the first visit - the notable exception was the gentleman in the restaurant at breakfast, who was charming. The restaurant and bar were the biggest issue. Bartenders seemed unfamiliar with making drinks - common cocktails were completely wrong. Menu items were frequently unavailable - "No, you can't get the cheese, we only do desserts now." Tried to get pizza one day for lunch - "Pizzeria" is written on the front door, there is pizza in the menu online or via QR code, there's a picture of a pizza on the web site - "No, we don't serve pizza!" Wanted a drink in the bar one afternoon, and the few tables dedicated for the bar were occupied (large round tables, three with one person on a computer each) - they wouldn't let us sit at any of the other 25 unoccupied tables because those were for food only. I will say the breakfast buffet is very good, though. Housekeeping also a bit spotty - rooms were clean enough, but coffee/water/toilet paper replenishment were erratic - and if you needed something they had forgotten, you had to go to the front desk for it, no-one was bringing it to the room for you. All in all, we're sorry we didn't investigate other hotels, and would not stay at a Mama Shelter again.

Hello, Thank you for taking the time to share your feedback about your recent stay at Mama Shelter Toulouse. We are truly sorry to hear that your return visit did not meet your expectations, especially after such a positive experience the first time. We appreciate your comments about the room design. While we strive to create a unique and vibrant atmosphere, we understand that practicality is essential for longer stays. Your suggestion about adding more storage and seating options is noted, and we will review how we can improve in this area. We are also deeply disappointed to learn that our staff service did not live up to the friendly and engaging experience you previously enjoyed. We will ensure this feedback is shared with the team to address these inconsistencies and reinforce the high level of service we aim to provide. Regarding the issues in the restaurant and bar, we sincerely apologize for the confusion and the inconvenience caused. We understand how frustrating it must have been to encounter miscommunications around the menu and seating. We are reviewing these processes to ensure a more seamless experience for our guests in the future. Your comments about housekeeping are also well taken. We agree that basic amenities should be restocked consistently, and we apologize for the lapses you experienced. It’s reassuring to hear that you enjoyed the breakfast buffet and the charming service in the restaurant, but we deeply regret that these positives did not outweigh the overall disappointment of your stay. We value your feedback as it helps us grow and improve. While we understand your hesitation to return, we hope you might consider giving us another chance to provide the quality experience you expect and deserve. Mama ❤️ You

Fantastic hotel

트립어드바이저 평점 5.0/5

fireminx Couples - TripAdvisor 인증 리뷰

Why wouldn’t you stay at Mama Shelter while in Toulouse? It’s in a great location, there’s a lovely restaurant (sometimes with live music) and a rooftop bar that boasts a pretty sweet view of parts of the city! The staff is friendly, the room comfortable, and you can pretty much walk to everything (or catch transportation) from there. Definitely recommend, and would for sure stay at other Mama Shelter locations. 10/10

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 670 리뷰 9.1/10 위치
  • 1,100 리뷰 7.1/10 객실
  • 1,554 리뷰 8.8/10 서비스
  • 7 리뷰 5/10 인터넷 가격
  • 682 리뷰 9.4/10 분위기
  • 654 리뷰 7.6/10 레스토랑
  • 596 리뷰 6.7/10 안락함
  • 568 리뷰 8.6/10 조식

Powered by Trustyou

주변에 있는 다른 시설

툴루즈 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.