Mama Shelter Toulouse 4 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 2.536 recensioni

Mama Shelter Toulouse - Image 1
Mama Shelter Toulouse - Image 2
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Descrizione

I plus dell'hotel

  • Cinema privato con 42 posti

  • Grill argentino e rooftop

  • Design colorato e allegro nella hall, nelle camere e nel ristorante

  • Disponibilità di 4 monolocali (sale conferenze)

  • Situato nel cuore di Tolosa su Boulevard Lazare Carnot

Le nostre sistemazioni

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Posizione dell'hotel

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TOLOSA
Francia

Coordinate GPS:43.605414, 1.449934

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori

MAMA RESTAURANT TOULOUSE

Gustate piatti deliziosi ispirati alla cucina locale da condividere in una delle nostre sale ristorante o rilassatevi sui comodi divani davanti al caminetto mentre assaporate le nostre specialità cotte sulle grandi griglie argentine.

Prenota

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  2.536 recensioni

Giudizio clienti 2.0/5

Ana L. M. P. Azienda - Avvisi confermati di ALL

Hello Ana, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. We sincerely apologize for the lack of attentiveness and hospitality you experienced in both our restaurant and rooftop areas. This is certainly not the level of service we aim to provide at Mama Shelter. Your comments regarding the waiting time and the overall welcome from our teams have been shared with the management so we can improve these important aspects of the guest experience. Regarding the rooftop, we would also like to apologize for any misunderstanding concerning the service process. Our rooftop operates with a QR code ordering system available on each table, allowing guests to order and pay directly from their phone in order to provide a smoother and more efficient service in this area. However, we understand that this may not have been clearly explained upon your arrival, and we are sorry for the frustration this caused. We are also sorry to hear that the breakfast selection felt limited. Regarding the gluten-free options, we would like to apologize for the misunderstanding, as we do offer gluten-free bread at breakfast. A sign is displayed next to the regular bread to indicate this option. Nevertheless, we understand that this may not have been sufficiently visible or clearly communicated during your visit, and we appreciate your feedback on this point. We also take note of your comments regarding the alternative milk options and fruit selection. We truly regret that your stay left you disappointed and hope we may have the opportunity to welcome you again in the future under much better conditions. Should you wish to discuss your experience further, please do not hesitate to contact us directly at ma… We would be happy to exchange with you personally 😊 Amber - Superviseuse de réception

Giudizio clienti 2.0/5

Elisabetta P. Famiglie - Avvisi confermati di ALL

Giudizio clienti 4.5/5

Graziella P. Coppie - Avvisi confermati di ALL

Hello Graziella, 😊 Mama thanks you for your feedback and hopes to see you again very soon in our beautiful Mama Toulouse ! Mama ❤ You! Nolwenn - Assistant Front Office Manager

Giudizio clienti 3.0/5

Tommaso M. Azienda - Avvisi confermati di ALL

Hello Tommaso, 😁 Thank you for taking the time to share your feedback. 💕 We are pleased to read that you appreciated our location, the design of the hotel, and the kindness of our team in assisting you with the items left in your room. We are sorry to learn that certain aspects, such as cleanliness and some room features, did not fully meet your expectations. Please be assured that your comments have been shared with the relevant teams for review and follow-up. Your feedback is valuable and helps us continue to improve our guest experience. Mama ❤️Tommaso Amber - Receptionnist

Giudizio clienti 4.0/5

Marco S. Azienda - Avvisi confermati di ALL

Hello Marco, Mama thanks you for your feedback and hopes to see you soon in the pink city !😊 Mama ❤️ Marco ! Fanny Receptionist

Altri utenti web che hanno valutato il nostro hotel

  • 651 recensioni 9/10 Posizione
  • 1.070 recensioni 7/10 Camera
  • 1.509 recensioni 8.8/10 Servizio
  • 9 recensioni 2.2/10 Internet
  • 673 recensioni 9.4/10 Atmosfera
  • 628 recensioni 7.5/10 Cibo
  • 612 recensioni 6.4/10 Comfort
  • 547 recensioni 8.7/10 Colazione

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