The Canvas Hotel Dubai - Mgallery Hotel Collection 5 gwiazdki
Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 492
hotel certyfikowany ALLSAFE
W pobliżu Al Bastakiya, Muzeum Etihad i złotych suk.
Basen na dachu z widokiem na panoramę Dubaju
Pokoje spa i największe prywatne jacuzzi w mieście
Szereg lokali gastronomicznych i rozrywkowych
Klasyczna elegancja i nowoczesny wystrój znajduje odzwierciedlenie we wszystkich 164 pokojach i apartamentach w naszym hotelu butikowym, łącząc wyrafinowany styl z najwyższym komfortem. Pokoje z dobrze wyposażonymi łazienkami o nowoczesnym wzornictwie
23 Kuwait Street, Port Rashid
Zjednoczone Emiraty Arabskie
Faks: +971 4 386 8222
DUBAI AIRPORT W 7,2km / 4,47 mil - Płatne transport
E11 W 6,2km / 3,85 mil
AL FAHIDI METRO W 1,2km / 0,75 mil
Pozycja GPS:25.255283, 55.285585
Zameldowanie od: - Wymeldowanie do:
Restauracja serwująca śniadanie w formie międzynarodowego bufetu
Jeśli chce się skosztować idealnej mieszanki kawy lub wrzucić coś na ząb, nasza kawiarnia Deli serwuje świeże kanapki, soki i kawę od godz. 8:00 do 18:00. Rozpieść swoje kubki smakowe świeżo zrolowanym sushi w restauracji Alfonso X od 19:00 do 23:00.
Miejsce to tłumaczy, dlaczego szef kuchni Sanjeev Kapoor cieszy się tak ogromną sławą w mieście. Mieszanka silnych, tradycyjnych wpływów z innowacjami wprowadzanymi do każdego z dań, dodającymi autentycznym, indyjskim specjałom zaskakujący akcent.
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
Ocena klientów 2.5/5
Anonimowo Rodziny - Opinie potwierdzone ALL
FATALNA OBSŁUGA I ZAMELDOWANIE PRÓBOWANO NIE DAĆ NAM POKOJU, NIE NALICZONO PUNKTÓW , DANO ZŁY RACHUNEK I CHCIANO GO ZAWYŻYC
Dear Mr. Szadziuk, Once again I would like to extend my apologies for the inconvenience that was caused upon arrival. I believe you had booked for 2 Executive Suites & 1 Superior Room out of which 1 Executive Suite & 1 Superior Room was guaranteed and 1 Executive Suite was non-guaranteed. As per the cancellation policy, we tried reaching out to you during the day and since there was no response the reservation was cancelled the non-guaranteed booking at 6pm. Upon your arrival we tried our best to assist you in best possible way and offered you Superior Room at the same price that was offered for the guaranteed room. We do hope you will give us another opportunity to serve you and we shall ensure to provide you with the best discounted rates & available upgrades on your next visit. Best Regards, Shubhangi Sharma Front Office Manager
Hotel with cockroaches
Ocena na stronie TripAdvisor 1.0/5
Anissacbn34 Opinia zatwierdzona w TripAdvisor
Really unfriendly staff. Very noisy rooms. Being a platinum member, I had no advantage (upgrade, late check out, etc.). The room I had reserved was not available I was given 1 double bed instead of 2 single beds. There were cockroaches in the sheets. To flee !!!!!!!!!!!!!!!!!!!!
Dear Ms. Anissa, Thank you for sharing your feedback on TripAdvisor. We are disappointed to read that your experience did not meet your expectations and would like to apologize for any inconvenience caused. We will certainly look into your concerns to avoid re-occurrence in the future and hope that we may have the opportunity to welcome you back to serve you better. Best regards Shubhangi Sharma Front Office Manager
Fantractic during stay
Ocena na stronie TripAdvisor 5.0/5
Pradit M Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
During stay at canvas Hotel,super experience service was very good Thanks for Feica at Executive Lounge been helpful and kind And Thank you for Anish at the reception have been FANTASTIC well train its good memory and we will come back again near further. But housekeepers have to improve
Dear Pradit M, Thank you for sharing your valuable feedback. We appreciate both the praise for the excellent service you received from Felicia and Anish, but also your constructive feedback in regards to the Housekeeping service. Rest assured your comments have been shared, which will serve as further motivation to the team as well as encouragement for the team to improve their services. We hope that we may have the opportunity to welcome you back again and meanwhile remain at your service. Best regards Christina Assmann Hotel Manager
Tani hotel o wysokim standardzie
Ocena klientów 4.0/5
Pawel Rodziny - Opinie potwierdzone ALL
Fajny hotel, wysoki standard, miła obsługa, ale niestety przykry zapach w pokojach.
Dear Pawel, We very much appreciate your comments regarding your stay at the The Canvas Hotel Dubai - MGallery Hotel Collection as well as your continued loyalty as an ALL Platinum member. While we are pleased to see that you enjoyed your overall experience, I would like to apologize that this was tarnished due to the smell in the room. Please rest assured that we are taking the necessary measures to have this rectified and hope that we will have the opportunity to welcome you back again in the future. Sincerely, Christina Assmann Hotel Manager
Great place to stay, clean and good hotel
Ocena na stronie TripAdvisor 5.0/5
harshd2011 Opinia zatwierdzona w TripAdvisor
The hotel overall was a very good experience to stay at, but I feel it could be slightly improved upon. I booked the Executive Suite room with Lounge Access and free breakfast, for 2 nights in December 2021. Initially, I will say the hotel entry and facade is very boring and unusual for a 5 star deluxe hotel. They need to make some serious changes to improve the first point of contact. The entrance is through a dirty parking lot, and the staff there are not very welcoming. Coming to the check-in and reception, JAY assisted us with checkin. I must say that JAY is very humble, and kind and welcoming. However, I had booked through a ACCOR membership, and all of my following requests were denied: 1. No Guaranteed Late checkout 2. No free extra bed 3. No free breakfast for extra person 4. High floor room not available 5. No free room upgrade, JAY told me there is only total 2 Executive suites, and 1 Duplex suite. Total misguidance. But, I will say that, JAY was very kind and helpful otherwise. So all good. The room, Executive Suite, room 524, was good. Very spacious, and bathrooms and bedroom was amazing. I am super impressed. The bathtub, and all are just great. The living area was also great, just a little more lighting would be good. We also went to the Estrella rooftop bar, where there was Live music and Indian music. The bar is great, with awesome views. Food and drinks are amazing. Highly recommended this bar. But Mr. Omar at the Estrella reception counter was horrible. He says only side table available, even though we made reservations for a table with a view. Then, he says for the high sofa tables, all are booked, and there is minimum charge. I was like, dude, we are staying at a suite, and your are all empty. So why cant you give me that. Who cares about minimum cover on an empty bar man. Finally, after arguments, we got a great sofa table. So, thanks to him for that. Finally, coming to the overall services and hospitality, I think they did a pretty good job. I read some old reviews, which mentioned about a very bad service, but I feel, as per my stay, it was a great. Some delays in house keeping, but I think apart from that, I was very satisfied with the hotel, its service, and hospitality. For the member price I got the deal at, I think its a steal deal. Also, eventually, we got a free extra bed, so all good with me. Overall, good place to stay, near the city, good staff, good rooms.
Dear harshd2011, Thank you for taking your time to review your recent visit in such detail. Your feedback is important to us, as it helps us in our continuous efforts to improve our services. As a valued ALL member, we apologize if we were not able to meet your requests and expectations. This is certainly not the impression we would like to leave on our loyal guests. Rest assured your comments have been shared with the team to avoid re-occurrence in the future and we hope we will have the opportunity to welcome you back and serve you better. Meanwhile we remain at your service. Warm regards Christina Assmann Hotel Manager
Najnowsze opinie: 20