The Canvas Hotel Dubai - Mgallery Hotel Collection 5성

고객 평점 (ALL 평가) 4.0/5 544 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
The Canvas Hotel Dubai - Mgallery Hotel Collection - Image 1
The Canvas Hotel Dubai - Mgallery Hotel Collection - Image 2
The Canvas Hotel Dubai - Mgallery Hotel Collection - Image 3
The Canvas Hotel Dubai - Mgallery Hotel Collection - Image 4
23 Kuwait Street, Port Rashid, 116656 DUBAI, United Arab Emirates

호텔설명

호텔 추가 정보

  • In close proximity to Al Bastakiya, Etihad Museum and Gold Souq.

  • Rooftop swimming pool with Dubai Skyline view

  • Treatment Spa rooms and city's largest private Jacuzzi

  • An array of dining and entertainment venues

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호텔 위치

The Canvas Hotel Dubai - Mgallery Hotel Collection

23 Kuwait Street, Port Rashid
116656 DUBAI
United Arab Emirates

GPS:25.255283, 55.285585

전화
팩스 +971 4 386 8222

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  544 리뷰

TripAdvisor 평가  4.5/5  5,308 리뷰

Totally not 5star hotel

트립어드바이저 평점 2.0/5

T S TripAdvisor 인증 리뷰

The hotel was not a very 5 star hotel at all. 1 Unclean smell from the water in the room 2 Mold in the room, especially in the shower room, on the walls, in the corners of the floor, and where the shower hangs, was not cleaned. 3 I was offered slippers that were so black and smelly that I believe someone had used them. 4 When I called to request a change of those slippers, they did not come after 25 minutes. When I called again, I received a response as if I had received that request for the first time, and then had to call again because they did not show up after another 30 minutes. 10 minutes later, they rang the chime, even though I called a third time and told them I was going to bed and did not want them to come. I understand that it was late at night and maybe no one was around, but the communication of information and customer service was not 5-star. 5 The housekeeper's cart was right in front of the room entrance throughout the day, and it was unpleasant to see the cleaning supplies right in front of me every time I opened the door or came back to the room. I was surprised to see the garbage bags spread out, especially in the morning hours. It is normal to put them near the door when you go around cleaning that room, but other than that, you should think about where you put them. 6 When waiting for a cab at the basement entrance, the location was different from where I got off the cab on the way to the hotel, so I asked the receptionist in the basement if the cab would always arrive here by the name of the hotel. However, the cab came and wait me at the other entrance and it caused me to spent extra time in the busy morning. In general, I honestly feel that the price is not a "5 star for the price", but rather a "3-4 star level for the price". The rooftop bar was pleasant.

Dear O8424XSts, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you for your detailed feedback regarding your recent stay. I sincerely apologize for the issues you encountered, as they do not reflect the standards we strive for. We would like to address your concerns directly and ensure that your experience is taken seriously. Please provide your contact details at this email address- geetika.surender@accor.com so that we can connect you and discuss your feedback further. I appreciate your comments about the rooftop bar, and I’m committed to making improvements based on your insights. Thank you for your understanding, and I look forward to hearing from you. Warm regards Ankush Kaul General Manager

Not deserve to be 5 star

트립어드바이저 평점 1.0/5

Shibnauth S TripAdvisor 인증 리뷰

To start it was a great suprise to see how staff are non professional It was booked by my tour operator Dirty minibar,bathtub was broken, aircon was on despite informing them to let it off Put a 2days ago used spoon in my coffee cup to use again No tissue paper available in washroom and toilet Hand and body lotion dispenser was broken

Dear Shibnauths, Greetings from the Canvas Dubai-MGallery Hotel Collection! Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. This is not the standard of service we aim to provide. We appreciate you bringing these matters to our attention, and we will address them with our team to ensure improvements are made. Your experience is important to us, and we hope you’ll consider giving us another chance in the future. Warm Regards, Ankush Kaul General Manager

Perfect dubai stay

트립어드바이저 평점 5.0/5

shariq a TripAdvisor 인증 리뷰

it is pleasant stay with canvas hotels , they have cozy and pleasant ambiance and staff is very kind, maintain hygiene, everything is perfect and the rooftop cafe views are excellent so dont missed it , i had celebrated my birthday on the rooftop with burj khalifa view they provided me complimentary delicious cake, that’s the cute gesture of staff for their clients, hope u guys enjoyed as well.

Dear Guest, Greetings from the Canvas Dubai-MGallery Hotel Collection! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Canvas Hotels. It’s great to know you appreciated the cozy ambiance, friendly staff, and cleanliness. Celebrating your birthday with a view of the Burj Khalifa sounds amazing, and we’re glad you enjoyed the complimentary cake! We truly strive to make every guest's experience special. We hope to welcome you back soon for more memorable moments! Warm Regards, Ankush Kaul General Manager

Lovely hotel for solo travel

트립어드바이저 평점 5.0/5

Jana B TripAdvisor 인증 리뷰

Great hotel great service very clean good breakfast nice rooftop bar ♥️♥️ good location if you want to walk around in Dubai the view in the roof top bar is amazing very happy very safe because I travelled on my own as a woman they have got also a cafe all what you need

Dear Guest, Greetings from the Canvas Dubai-MGallery Hotel Collection! Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found our service, cleanliness, and amenities to your liking. It’s fantastic that you appreciated the rooftop bar and the beautiful views, as well as the safe and convenient location for exploring Dubai. We look forward to welcoming you back on your next visit! Warm Regards, Ankush Kaul General Manager

Burf Khalifa Hospitality - Keeping the Taste Buds of Kids homely

트립어드바이저 평점 5.0/5

Anujnagpal5 TripAdvisor 인증 리뷰

Dubai was our second international trip and first one with the kids. As parents, kids (1.5 years old) food is always a grey area during travel. But it's been an absolutely fantastic stay at the Canvas. Their staff (Chef Mohit, Chef Vishal and manager Sony) have been phenomenal in ensuring a smooth and comfortable stay here. Their hospitality in getting the kids food has been spot on and they have played a pivotal role in making the best of blended food for them. They are a " Yes Team " for the guests as all you ask for, they greet/ accept it with a pleasing Yes. I thank their entire staff for making Canvas a second home allowing us to have a very comfortable trip keeping the taste buds of our little kids homely.

Dear Anujnagpal, Greetings from the Canvas Dubai-MGallery Hotel Collection! Thank you so much for your wonderful feedback! We’re thrilled to hear that your family trip to Dubai was a fantastic experience and that the Canvas team made such a positive impact on your stay. It’s especially heartwarming to know that Chef Mohit, Chef Vishal, and Manager Sony were able to accommodate your kids' needs and make the food experience seamless for your little ones. We understand how crucial it is to have familiar and enjoyable food options for young children while traveling, and it’s great to hear that their hospitality helped make your stay comfortable and memorable. Your kind words about our “Yes Team” are greatly appreciated. We aim to provide a welcoming and accommodating environment for all our guests, and it’s rewarding to hear that our efforts contributed to making the Canvas feel like a second home for your family. Thank you for choosing us for your first international trip with your kids. We look forward to welcoming you back and making your next stay just as enjoyable! Warm Regards, Ankush Kaul General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 492 리뷰 7/10 위치
  • 1,305 리뷰 7.4/10 객실
  • 1,734 리뷰 8.6/10 서비스
  • 13 리뷰 4.9/10 인터넷 가격
  • 625 리뷰 5.5/10 청결도
  • 362 리뷰 6.7/10 조식
  • 99 리뷰 5.6/10 수영장
  • 8 리뷰 4.4/10 해변

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