ザキャンバスホテルドバイ - M ギャラリーホテルコレクション 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 537 件のレビュー

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23 Kuwait Street, Port Rashid, 116656 ドバイ, アラブ首長国連邦

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  • アルバスタキヤ、エティハド博物館、ゴールドスークに近接しています。

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  • さまざまなレストランと娯楽施設

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ホテル所在地

ザキャンバスホテルドバイ - M ギャラリーホテルコレクション

23 Kuwait Street, Port Rashid
116656 ドバイ
アラブ首長国連邦

GPS:25.255283, 55.285585

電話番号
ファックス +971 4 386 8222

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  537 件のレビュー

トリップアドバイザーの評価  4.5/5  5,310 件のレビュー

Days prior to Cruise

トリップアドバイザーの評価 5.0/5

ArnelBautista トリップアドバイザー認証口コミ

Service was excellent. Room was clean and comfortable. Staff helpful and goes out of their way to service you. Breakfast buffet was delicious. Alwasys asking to help us. Hotel has a great ambieance. Many amenities with gym and pool and great entertainment within the hotel.

Dear Arnel, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you so much for your wonderful review! We’re thrilled to hear that you had such a pleasant stay with us. It’s fantastic to know that you found your room clean and comfortable, and that our staff went above and beyond to make your experience special. We’ll be sure to pass along your compliments to the team, as they always strive to provide excellent service. We’re also glad that you enjoyed our delicious breakfast buffet, the ambiance of the hotel, and the facilities like the gym, pool, and entertainment options. Your feedback truly means a lot to us, and we’re so happy to have been part of your trip. We’d love to welcome you back whenever your travels bring you to the area again! Warm Regards, Ankush Kaul General Manager

Incredible Team!

トリップアドバイザーの評価 5.0/5

Sara R トリップアドバイザー認証口コミ

We stayed here for 18 days on a business/ pleasure trip as my husband needed to be in this area. The most outstanding point about this hotel is the entire team of staff and management. They are amazing! Nothing is too much trouble and they are so kind and efficient. The general manager Mr Ankush Kaul, checked in to see if everything was satisfactory. He sent a gorgeous cheese platter and wine with his compliments, so very kind, thank you! We were presented with a beautiful cake for our anniversary ( which we had forgotten!!) We stayed in an executive suite, which gives you lounge access for food, snacks and drinks all day 8am to 8pm, alcohol 6pm to 8pm. This makes a stay extremely good value. This lounge is run during the day by the SUPERB Lady Lou. One of the nicest people we have ever met!! In the evening Hanane is in charge. A lovely lady also, thank you for your kindness . Head of house keeping checked in, thank you MJ and to Ruwan for the incredible towel and rose petal creations. The chef Surendra Rawat also stopped to check all was well. I could go on forever!! My husband has to come back again in a couple of weeks and will definitely stay here again. Room service was excellent as is the signature restaurant. Thank you so much to everyone for making our stay so special.

Dear Mrs. Du Mughn, Greetings from the Canvas Dubai-MGallery Hotel Collection! Thank you so much for your incredible review! We’re delighted to hear that you enjoyed your 18-day stay with us. Our team works hard to create memorable experiences, and it’s heartwarming to know their efforts made such a positive impact on your visit. I will pass along your kind words to Lady Lou, Hanane, MJ, Ruwan, and Chef Surendra Rawat. They will be thrilled to hear that their service contributed to your special occasion, especially your anniversary celebration! We truly appreciate your feedback about the executive suite and lounge access. It’s wonderful to hear you found great value in that. We can’t wait to welcome you and your husband back on his next trip. Thank you once again for choosing us! Warm regards, Ankush Kaul General Manager

Totally not 5star hotel

トリップアドバイザーの評価 2.0/5

T S トリップアドバイザー認証口コミ

The hotel was not a very 5 star hotel at all. 1 Unclean smell from the water in the room 2 Mold in the room, especially in the shower room, on the walls, in the corners of the floor, and where the shower hangs, was not cleaned. 3 I was offered slippers that were so black and smelly that I believe someone had used them. 4 When I called to request a change of those slippers, they did not come after 25 minutes. When I called again, I received a response as if I had received that request for the first time, and then had to call again because they did not show up after another 30 minutes. 10 minutes later, they rang the chime, even though I called a third time and told them I was going to bed and did not want them to come. I understand that it was late at night and maybe no one was around, but the communication of information and customer service was not 5-star. 5 The housekeeper's cart was right in front of the room entrance throughout the day, and it was unpleasant to see the cleaning supplies right in front of me every time I opened the door or came back to the room. I was surprised to see the garbage bags spread out, especially in the morning hours. It is normal to put them near the door when you go around cleaning that room, but other than that, you should think about where you put them. 6 When waiting for a cab at the basement entrance, the location was different from where I got off the cab on the way to the hotel, so I asked the receptionist in the basement if the cab would always arrive here by the name of the hotel. However, the cab came and wait me at the other entrance and it caused me to spent extra time in the busy morning. In general, I honestly feel that the price is not a "5 star for the price", but rather a "3-4 star level for the price". The rooftop bar was pleasant.

Dear O8424XSts, Greetings from The Canvas Dubai-MGallery Hotel Collection! Thank you for your detailed feedback regarding your recent stay. I sincerely apologize for the issues you encountered, as they do not reflect the standards we strive for. We would like to address your concerns directly and ensure that your experience is taken seriously. Please provide your contact details at this email address- geetika.surender@accor.com so that we can connect you and discuss your feedback further. I appreciate your comments about the rooftop bar, and I’m committed to making improvements based on your insights. Thank you for your understanding, and I look forward to hearing from you. Warm regards Ankush Kaul General Manager

Not deserve to be 5 star

トリップアドバイザーの評価 1.0/5

Shibnauth S トリップアドバイザー認証口コミ

To start it was a great suprise to see how staff are non professional It was booked by my tour operator Dirty minibar,bathtub was broken, aircon was on despite informing them to let it off Put a 2days ago used spoon in my coffee cup to use again No tissue paper available in washroom and toilet Hand and body lotion dispenser was broken

Dear Shibnauths, Greetings from the Canvas Dubai-MGallery Hotel Collection! Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. This is not the standard of service we aim to provide. We appreciate you bringing these matters to our attention, and we will address them with our team to ensure improvements are made. Your experience is important to us, and we hope you’ll consider giving us another chance in the future. Warm Regards, Ankush Kaul General Manager

Perfect dubai stay

トリップアドバイザーの評価 5.0/5

shariq a トリップアドバイザー認証口コミ

it is pleasant stay with canvas hotels , they have cozy and pleasant ambiance and staff is very kind, maintain hygiene, everything is perfect and the rooftop cafe views are excellent so dont missed it , i had celebrated my birthday on the rooftop with burj khalifa view they provided me complimentary delicious cake, that’s the cute gesture of staff for their clients, hope u guys enjoyed as well.

Dear Guest, Greetings from the Canvas Dubai-MGallery Hotel Collection! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Canvas Hotels. It’s great to know you appreciated the cozy ambiance, friendly staff, and cleanliness. Celebrating your birthday with a view of the Burj Khalifa sounds amazing, and we’re glad you enjoyed the complimentary cake! We truly strive to make every guest's experience special. We hope to welcome you back soon for more memorable moments! Warm Regards, Ankush Kaul General Manager

との提携 TripAdvisor

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ドバイのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。