Pullman Guangzhou Baiyun Airport 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 179 รายการ

Pullman Guangzhou Baiyun Airport - Image 1
Pullman Guangzhou Baiyun Airport - Image 2
Pullman Guangzhou Baiyun Airport - Image 3
Pullman Guangzhou Baiyun Airport - Image 4

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ความพิเศษของโรงแรม

  • The fifth consecutive year hotel has been named the Best Airport Hotel in China from Skytrax

  • Reservation of Executive Room type or above can be arranged VIP Security Check Channel service

  • 3-minute drive from T2 to Hotel, guests can take Hotel shuttle bus at Gate 46 of T2

  • Free Canton Fair Shuttle Bus and Canton Fair Official Registration Agency for phase 1.

  • 16,145 sq.ft. (1500sqm) Grand Ballroom

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Pullman Guangzhou Baiyun Airport

No.2 Yiheng Road, Airport Avenue, Huadu, Baiyun International Airport
510470 GUANGZHOU
จีน

พิกัด:23.388841, 113.303825

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ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 179 รายการ

เรทติ้งบน TripAdvisor  4.7/5  รีวิว 4,924 รายการ

As there are no airside hotels at the airport this is probably one of the nearest options.

คะแนนจาก Tripadvisor 3.0/5

KirkbyBlue รีวิวที่ได้รับการรับรองจาก TripAdvisor

We had a 20+ hour overnight layover so decided to stay at a hotel for the night. Baiyun airport doesn't have a hotel airside so you have to go through passport control. This is slow but not too painful and we were issued with a 24 hour transit visa. Because of the proximity of the hotel, taxis won't take you and it is too far to walk so you have to use the shuttle bus. This added to the amount of time taken to get from the flight to the hotel as we had a 20 minute wait. The hotel itself is what you would expect, a very busy non-descript pack 'em in type place. The staff did what was needed and nothing more. As this was my first time here I had picked this hotel as it had access to the metro and I thought I may take a trip either into Guangzhou or at least somewhere off the airport grounds for dinner. The concierge provided me a map and little else and made it sound like I was asking to conquer the North face of the Eiger in flip-flops. By the time he had finished with the tooth sucking and heavy breathing we were sapped of energy and ate in the hotel restaurant. One word of advice... Don't. It is a very expensive very poor quality buffet that is mayhem. The room was comfortable and the best part of the experience. The following morning the shuttle bus was full and several of us were left standing and we had to wait whilst the staff frantically arranged another one. But arrange one they did, and we were transported to the airport in time. In short, stay because you have no choice.

I will never visit this place

คะแนนจาก Tripadvisor 2.0/5

PRAVEENTC รีวิวที่ได้รับการรับรองจาก TripAdvisor

Location wise the hotel is good for transit passengers. But the hotel is really old. No force for water in the bathrooms, the AC is not cold and they provided a fan for me to sleep. The temperature outside is cold, but inside the hotel you need a proper air-conditioning to keep the air comfortable.

Dear Guest Thank you for sharing your feedback. I sincerely apologize that your stay fell short of expectations due to the issues with water pressure, air conditioning, and overall comfort. This is not the experience we aim to provide, and I understand your frustration, especially when trying to rest. Your comments are important to us. Please know that I am sharing your concerns with our maintenance team to address these problems promptly, as proper climate control and facilities are essential for a comfortable stay. We will pay more attention to room inspection to ensure the facilities and equipment are under good conditions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

5 star for the room, 1 star for the poor service.

คะแนนจาก Tripadvisor 2.0/5

JiajiaG รีวิวที่ได้รับการรับรองจาก TripAdvisor

Five star for the hardware and 1 star for the service. Please choose another hotel if u travel with lots of luggage or family members needing help, or arrives at mid night, because the service of the hotel is in chaos. We reserved individual private pick up service as my husband arrives at T3 around midnight. And no one showed up. When I called the hotel reception, the answer t it was cancelled. They never provided an answer till today how it was cancelled out of thin air. As a result my husband arrived at the hotel at 3 am. As T3 takes 20 minutes by car…..they also refused to refund the room cost, a room only used for 5 hours as the connecting flight is next dat noon. It seems to me that they are struggling with personnel with experience. And maybe also the workload. The room is comfortable and the location is close to airport. But if u need some quality service in your transit, be cautious. For me, I will never choose this hotel again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Pullman, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Our airport ambassador waiting for pick up guest at arrival hall according to his domestic flight arrival time however after 1 hour plus still did not meet the guest and when the airport pick up was requested by travel agency also did not leave a contact number. Sorry for inconvenience caused and we will review the airport pick up process to improve the operation in future. We assure you that this Incident will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Pullman Guangzhou Baiyun Airport Hotel

คะแนนความคิดเห็นจากแขก 3.0/5

Naruth V. ธุรกิจ - ความคิดเห็นของ ALL ได้รับการยืนยันแล้ว

ไม่มีการแจ้งอธิบายสิทธิสมาชิกใดๆ ต้องสอบถามเองทุกอย่าง

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Home base always Pullman.

คะแนนจาก Tripadvisor 5.0/5

_drench2 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Once again staying at Pullman Baiyun Airport. So confident for fly in fly out of China. Easy access from T2 and always my good friends Cherish and Wang happy to assist with my booking, Canyon Fair tickets and everything that goes with my stay. Again the Pullman has delivered on accommodation, food, and the all important Service. Thank-you Cherish and Wang in the Executive Lounge for your help and support and looking after me. See you again soon . Xie Xie.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel

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