Pullman Guangzhou Baiyun Airport bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 179 ulasan

Jaminan Harga
Terbaik
Pullman Guangzhou Baiyun Airport - Image 1
Pullman Guangzhou Baiyun Airport - Image 2
Pullman Guangzhou Baiyun Airport - Image 3
Pullman Guangzhou Baiyun Airport - Image 4
No.2 Yiheng Road, Airport Avenue, Huadu, Baiyun International Airport, 510470 GUANGZHOU, China

Deskripsi

Keistimewaan hotel

  • Tahun kelima hotel ini berturut-turut digelari Hotel Bandara Terbaik di Tiongkok dari Skytrax

  • Reservation of Executive Room type or above can be arranged VIP Security Check Channel service

  • Bus antar-jemput hotel 3 menit ke T2, akses langsung dengan T3 setiap 20 menit.

  • Naik metro 30 menit ke Guangzhou CBD

  • 16,145 sq.ft. (1500sqm) Grand Ballroom

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Lokasi hotel

Pullman Guangzhou Baiyun Airport

No.2 Yiheng Road, Airport Avenue, Huadu, Baiyun International Airport
510470 GUANGZHOU
China

GPS:23.388841, 113.303825

Telepon
Fax +86 20 3606 8899

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  179 ulasan

Peringkat TripAdvisor  4.7/5  4.995 ulasan

good service

Catatan Tripadvisor 5.0/5

Anthony J Ulasan TripAdvisor tersertifikasi

My wife, our two kids, and lots of luggage were struggling in the hallway. Penny kindly escorted us and pushed our heavy suitcases to our room. Her service was exceptional and much appreciated!

As there are no airside hotels at the airport this is probably one of the nearest options.

Catatan Tripadvisor 3.0/5

KirkbyBlue Ulasan TripAdvisor tersertifikasi

We had a 20+ hour overnight layover so decided to stay at a hotel for the night. Baiyun airport doesn't have a hotel airside so you have to go through passport control. This is slow but not too painful and we were issued with a 24 hour transit visa. Because of the proximity of the hotel, taxis won't take you and it is too far to walk so you have to use the shuttle bus. This added to the amount of time taken to get from the flight to the hotel as we had a 20 minute wait. The hotel itself is what you would expect, a very busy non-descript pack 'em in type place. The staff did what was needed and nothing more. As this was my first time here I had picked this hotel as it had access to the metro and I thought I may take a trip either into Guangzhou or at least somewhere off the airport grounds for dinner. The concierge provided me a map and little else and made it sound like I was asking to conquer the North face of the Eiger in flip-flops. By the time he had finished with the tooth sucking and heavy breathing we were sapped of energy and ate in the hotel restaurant. One word of advice... Don't. It is a very expensive very poor quality buffet that is mayhem. The room was comfortable and the best part of the experience. The following morning the shuttle bus was full and several of us were left standing and we had to wait whilst the staff frantically arranged another one. But arrange one they did, and we were transported to the airport in time. In short, stay because you have no choice.

I will never visit this place

Catatan Tripadvisor 2.0/5

PRAVEENTC Ulasan TripAdvisor tersertifikasi

Location wise the hotel is good for transit passengers. But the hotel is really old. No force for water in the bathrooms, the AC is not cold and they provided a fan for me to sleep. The temperature outside is cold, but inside the hotel you need a proper air-conditioning to keep the air comfortable.

Dear Guest Thank you for sharing your feedback. I sincerely apologize that your stay fell short of expectations due to the issues with water pressure, air conditioning, and overall comfort. This is not the experience we aim to provide, and I understand your frustration, especially when trying to rest. Your comments are important to us. Please know that I am sharing your concerns with our maintenance team to address these problems promptly, as proper climate control and facilities are essential for a comfortable stay. We will pay more attention to room inspection to ensure the facilities and equipment are under good conditions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Catatan tamu Avis 4.5/5

Gedion H. Bisnis - Ulasan terverifikasi ALL

Service check in cepat

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel

5 star for the room, 1 star for the poor service.

Catatan Tripadvisor 2.0/5

JiajiaG Ulasan TripAdvisor tersertifikasi

Five star for the hardware and 1 star for the service. Please choose another hotel if u travel with lots of luggage or family members needing help, or arrives at mid night, because the service of the hotel is in chaos. We reserved individual private pick up service as my husband arrives at T3 around midnight. And no one showed up. When I called the hotel reception, the answer t it was cancelled. They never provided an answer till today how it was cancelled out of thin air. As a result my husband arrived at the hotel at 3 am. As T3 takes 20 minutes by car…..they also refused to refund the room cost, a room only used for 5 hours as the connecting flight is next dat noon. It seems to me that they are struggling with personnel with experience. And maybe also the workload. The room is comfortable and the location is close to airport. But if u need some quality service in your transit, be cautious. For me, I will never choose this hotel again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Pullman, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Our airport ambassador waiting for pick up guest at arrival hall according to his domestic flight arrival time however after 1 hour plus still did not meet the guest and when the airport pick up was requested by travel agency also did not leave a contact number. Sorry for inconvenience caused and we will review the airport pick up process to improve the operation in future. We assure you that this Incident will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Pullman Guangzhou Baiyun Airport Hotel

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.838 ulasan 9.5/10 Lokasi
  • 1.833 ulasan 8.5/10 Kamar
  • 2.415 ulasan 9.1/10 Pelayanan
  • 19 ulasan 5.3/10 Internet
  • 768 ulasan 8.1/10 Kenyamanan
  • 751 ulasan 9/10 Kebersihan
  • 683 ulasan 7.9/10 Fasilitas
  • 453 ulasan 8.9/10 Sarapan

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