Mercure Albury 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 1.588 beoordelingen

Beste prijs
garantie
Mercure Albury - Image 1
Mercure Albury - Image 2
Mercure Albury - Image 3
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579 Olive Street, 2640 Albury, Australië

Omschrijving

Extras van het hotel

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

Onze accommodaties

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Hotel locatie

Mercure Albury

579 Olive Street
2640 Albury
Australië

Gps:-36.077909, 146.918134

Telefoon
Fax +61 2 6021 6100

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

RESTAURANT 579

Niet-contractuele foto

Restaurant 579 is een populaire plek bij zowel de lokale bevolking als toeristen. Geniet van een menu met eigentijdse en seizoensgebonden gerechten, aangevuld met wijn en bier uit de regio.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  1.588 beoordelingen

TripAdvisor score  4.0/5  273 beoordelingen

Great hotel , clean and lovely rooms

Tripadvisor-waardering 5.0/5

John G Stellen - Gecertificeerde beoordeling door TripAdvisor

Excellent hotel with clean rooms and friendly staff Walking distance to central shops Restaurant for breakfast and dinner

Highly recommended

Tripadvisor-waardering 5.0/5

N B Gecertificeerde beoordeling door TripAdvisor

Such a beautiful place to stay! The pork belly was absolutely delicious. Staff were incredibly kind and friendly, making us feel so welcome. Rooms were clean, tidy, and comfortable. Plus, it’s just a short walk to great shopping—perfect location!

Comfy hotel for 1 night stay

Tripadvisor-waardering 5.0/5

Tracy J Gecertificeerde beoordeling door TripAdvisor

Lovely quiet hotel, the bed was really comfy and we had breakfast included which was great value. Centrally located so we could easily walk to local restaurants form dinner. One small issue was the shower was not that clean and could have used a really good scrub. But all in all a good stay.

Worst hotelstay of our lives

Tripadvisor-waardering 1.0/5

Elizabeth M Gecertificeerde beoordeling door TripAdvisor

I received an email asking for details of my requirements.eg shower, pillows, floor level etc. I asked for a walk in shower as I am not allowed in bath due to several falls. Pillows I requested what type I would like, I requested ground floor due to walking difficulties. We were given room 305 on 3rd floor. Shower was over bath and no way I could get in. No handle to help.th shower screen was dirty and covered in mould across the bottom of shower door and beyond.my husband is asthmatic and of course was a definite no no for him. He rang to reception and asked to speak to someone in authority. Her name was Bailey and advised he could talk to her. He asked her to come up to room which she did. She said she was terribly sorry and move us to another room. She went downstairs to check onvacant room with walk in shower. She came back to us with advising we could have room 112 which had the walk in shower.Bailey also advised us she was going to authorise a refund for part of our stay. Of course when checking out nothing was known about the refund. I think it will never happen. For a 4 star rated hotel they must have different standards to motels. We have managed 3 1/2 star motels and the standards we had were far above what Mercure Albury. I would never ever stay there again and never recommend to others. We were charged $700 for our 4 night stay. What we got for that amount of money was disgraceful. That was accor members rates as well. Think very hard before staying at this hotel, They have a glitzy glamorous foyer but you do not sleep there. They always have lift problems and when you have to use the stairs it is a huge disgrace as well. I honestly do not know how they get a 4 star rating.

Thank you for taking the time to leave your feedback, i apololgise that your experience wasn't as expected. and i am pleased that our wonderful staff were able to move your room. Unfortunatly refunds need to be authorised by management and i wasn't made aware of the situation until now, With new staff training at the moment they are doing a wonderful job but at times things do get missed, this is by no means intentional and again apologise that this made you feel as though we don't care. Customer satisfaction is very important to us here.

Better options

Tripadvisor-waardering 3.0/5

MH1482 Gecertificeerde beoordeling door TripAdvisor

Sorry but it's not worth it. Last year I stayed at Mantra Albury. Wished I booked again! Rooms here are outdated, carpet needs replacing. We can hear the hot water from the floor above whistle like a kettle so woke us up at 6am. Shampoo & conditioner not filled. No acknowledgement of my gold status with Accor. No welcome note etc

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 418 beoordelingen 9.8/10 Locatie
  • 1.007 beoordelingen 6.7/10 Kamer
  • 753 beoordelingen 8.1/10 Service
  • 21 beoordelingen 4/10 Wifi
  • 400 beoordelingen 2.2/10 Voorzieningen
  • 397 beoordelingen 6.4/10 Netheid
  • 198 beoordelingen 5.8/10 Ontbijt
  • 193 beoordelingen 4.2/10 Sfeer

Mogelijk gemaakt door Trustyou

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Mantra Albury 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 (2036 beoordelingen)

Op 552 m

Bekijk het hotel
Al onze hotels in Albury

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.