Mercure Albury 4 stars

Customer review rating (ALL Rating) 4.0/5 1,625 reviews

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Description

Hotel extras

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

Our accommodation(s)

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Hotel location

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FABRIC Restaurant and Bar

Non contractual photo

FABRIC is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,625 reviews

TripAdvisor Rating  4.0/5  267 reviews

Good stopover stay

Customer review rating 4.0/5

Jobelle Families - Confirmed reviews ALL

Friendly staff, delicious food in the restaurant. Rooms clean and beds comfortable but showing signs of age and needed refresh. Hallway carpets need of replacement.

Hi Jobelle, Thanks for your kind review, and we appreciate you staying with us. We appreciate your kind comments regarding the staff and food. There are some areas due for property improvement this year, and we look forward to you experiencing that. With thanks, Andrew M Freak General Manager Mercure Albury

Good stay

Customer review rating 4.0/5

Dhammi Couples - Confirmed reviews ALL

Overall experience was good

Hi Dhammi, Thank you for your positive review of Mercure Albury. We are glad you enjoyed many aspects of your stay, but regret that breakfast fell short of the mark. Regards, Andrew M Freak General Manager Mercure Albury

Comfort and great location

Customer review rating 5.0/5

Steph Couples - Confirmed reviews ALL

Staff were super obliging and room was spacious and very comfortable.

Hi Steph, Thank you for such a great review of our property! Much appreciated, Andrew M Freak General Manager Mercure Albury

Uncomfortable stay but well located

Customer review rating 2.0/5

Leti Couples - Confirmed reviews ALL

I had a disappointing stay at the Albury Mercure. The mattress was far too soft, and the pillows were overly hard, making it impossible to get a good night’s sleep. The air conditioning system was outdated and ineffective, with dusty vents that didn’t help the situation. On top of that, the woman at the front desk was quite I don’t know I would say “rude” but at the same time “nice” weird experience , which added to the unpleasant experience. The only positives were the safe car park and the convenient location. However, these perks didn’t make up for the uncomfortable stay. I wouldn’t recommend this hotel unless some serious updates are made.

Hi Leti, Thank you for taking the time to let me know about your recent stay. I'm surprised to hear your comments regarding the mattress and pillows, as this is typically a well-received aspect of our property. I apologise if these were not to your liking. I note your other comments for improvement, which I will act upon accordingly. We hope you choose to give the Mercure Albury another chance in the near future. Regards, Andrew M Freak General Manager Mercure Albury

Customer review rating 3.5/5

R Families - Confirmed reviews ALL

Was clean and well presented. Nice location in the city also.

Hi Roger, Thank you for your review, albeit I'm disappointed to see your check-out/departure feedback. We have a large black express check-out box right at the front door to the hotel, but I presume you may have missed it early in the morning. Regards, Andrew M Freak General Manager Mercure Albury

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Other web-users rate our hotel

  • 432 reviews 9.8/10 Location
  • 1,010 reviews 6.8/10 Room
  • 750 reviews 8/10 Service
  • 21 reviews 7.7/10 WiFi
  • 412 reviews 6.8/10 Cleanliness
  • 403 reviews 2.6/10 Amenities
  • 197 reviews 4/10 Vibe
  • 184 reviews 6.5/10 Breakfast

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