Mercure Albury 4 stars

Customer review rating (ALL Rating) 4.1/5 1,685 reviews

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Description

Hotel extras

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

Our accommodation(s)

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Hotel location

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FABRIC Restaurant and Bar

Non contractual photo

FABRIC is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,685 reviews

TripAdvisor Rating  4.0/5  256 reviews

Good Hotel, close to everything

Customer review rating 4.5/5

Chris B. Business - Confirmed reviews ALL

Business trip.

Dear CHRIS B., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Good Location & staff. Hotel & services below par

Customer review rating 2.0/5

Gavin Solo - Confirmed reviews ALL

Clean & comfortable. Restuant/Room service closed on Sunday even in the middle of school holidays. Room near lift & lift/motor was noisy all night. Breakfast was average at best but staff were very good...no fresh fruit, no crumpets, raisin toast, pastries etc, etc. Basic tinned fruits cereals & cooked breakfast.

Dear GAVIN M., Thank you for taking the time to tell us about your experience at the Mercure Albury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

excellentlocation

Customer review rating 5.0/5

Geoffrey S. Couples - Confirmed reviews ALL

It was a very quiet and relaxing stay. Enjoyed a meal at the restaurant and the food was exceptional.

Dear GEOFFREY S., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Old favourite

Customer review rating 4.0/5

Peter Couples - Confirmed reviews ALL

My wife and I have stayed at the Mercure Albury - as well as other Mercure properties - numerous times in recent years and have to say it's one of our favourite countru locations. It is close to shopping and other amenities, the staff are pleasant and helpful and the rooms, while not luxurious, are clean and comfortable.

Dear PETER D F., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

well located

Customer review rating 4.0/5

Laura V. Couples - Confirmed reviews ALL

overall very good although staaff at front desk and bar need to smile!!!!!

Dear LAURA V., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

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Other web-users rate our hotel

  • 464 reviews 9.9/10 Location
  • 1,082 reviews 6.7/10 Room
  • 803 reviews 8/10 Service
  • 34 reviews 5.4/10 WiFi
  • 454 reviews 6.6/10 Cleanliness
  • 294 reviews 2.8/10 Amenities
  • 222 reviews 4.4/10 Vibe
  • 185 reviews 6.4/10 Breakfast

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