Mercure Makassar Nexa Pettarani 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 820

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Jl A P Pettarani No 4, Gunung Sari, Rappocini, 90222 MAKASSAR, Indonesia

Opis

O hotelu

  • Features 174 elegantly designed rooms.

  • Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Ballroom ready to welcome 500 people.

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Lokalizacja hotelu

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4, Gunung Sari, Rappocini
90222 MAKASSAR
Indonesia

Pozycja GPS:-5.171376, 119.430229

Telefon
Faks +62 411 3605001

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

LOSARI

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 820

Ocena TripAdvisor  4.9/5  Liczba opinii: 1 203

Sorry I don’t won’t to visit a place that looks down to people and make feel en adequate

Ocena na stronie TripAdvisor 3.0/5

Andrew J Couples - Opinia zatwierdzona w TripAdvisor

Andrew James 3/5 7 minutes ago on Google I thought one of the security and manager/supervisor where rud wispering and having a good laught about me, maybe because western etc, as they kept looking at me and whispering and laughing, I’ve never felt so angry and inadequate, they just like school children mentality, not feel welcome and seems like they pick the guests, the apprentice house keeper very good, F& B but cakes and pastries where dry and also the staff keep stairing at my Indonesia family when visit me at lobby kept stairing and caused unwelcome feeling to my family , wanted stay longer, when we back to Makasser again next week, but the rate they offered us, but the rate they offered , wasn’t the same.

Dear Andrew J, Thank you for sharing your feedback with us. We apologize if you felt unwelcome or uncomfortable during your stay at Hotel Mercure Makassar Nexa Pettarani. We take your concerns about the behavior of some of our staff very seriously and will conduct an internal investigation to understand what happened and take necessary actions to ensure all our guests feel valued and respected. We appreciate the good work of our apprentice housekeeper and apologize for the dry cakes and pastries. We will review our staff's interaction with guests and provide additional training on professionalism and hospitality. We hope to have the opportunity to serve you better in the future and welcome you back to Hotel Mercure Makassar Nexa Pettarani. Warm regards, Wahyu Nursekha Wijayanti General Manager

perfect

Ocena na stronie TripAdvisor 5.0/5

Ikrima Inayah R Opinia zatwierdzona w TripAdvisor

it is very good all the services is perfect, there is a musholla for praying, the staff is also serve us perfectly, love love love. kak suci is pretty help us or taking a very good picture, now im with my friends, the food is yummy well well well..

Dear Ms. Ikrima Inayah R, Thank you for your wonderful review! We are delighted to hear that you had a great experience with our services and that you appreciated the prayer room facilities. It’s also fantastic to know that our staff, especially Suci, provided excellent service and helped capture great moments for you and your friends. We’re thrilled that you enjoyed the delicious food as well! Your kind words mean a lot to us, and we look forward to welcoming you back for another amazing experience at Mercure Makassar. Best regards, Wahyu Nursekha Wijayanti General Manager

Good hospitality

Ocena na stronie TripAdvisor 5.0/5

marsha v Opinia zatwierdzona w TripAdvisor

Good hospitality always stay at Mercure Pettarani.. Will be back for sure.. Breakfast witk a lot of option and the room was nice. Offered upgarde room as platinum member of accor.. Gym facility also ok. Got best view from and high floor. Mbak Zelyna super helpful in reception.

Dear Ms. Marsha V, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay at Mercure Makassar Nexa Pettarani, and that our breakfast options, room quality, and gym facilities met your expectations. We're especially happy that you enjoyed the beautiful view from your room and the upgrade as an Accor Platinum member. We greatly appreciate your recognition of Zelyna's helpfulness at the reception. It’s always a pleasure to hear that our team has made a positive impact on your stay. We look forward to welcoming you back in the future. Thank you for choosing Mercure Makassar, and we can't wait to host you again! Best regards, Wahyu Nursekha Wijayanti General Manager

Amazing

Ocena na stronie TripAdvisor 5.0/5

Anna M Opinia zatwierdzona w TripAdvisor

My 2-day stay were so wonderful. Especially when i asked the staff about the best pisang ijo in the town! Other was when i asked for a car for driving me back to the airport. The staffs were so nice. The room was clean. The bathroom was so unique and had a very effective layout. This was the second time i stayed at Mercure Makassar, eventhough the business event was held at Claro. God bless you, Mercure Makassar!

Dear Ms. AnnamA4300ZS, Warmest greeting from Mercure Makassar Nexa Pettarani. We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Wiwied Nursekha WIJAYANTI General Manager

Shame, not up to potential

Ocena na stronie TripAdvisor 1.0/5

Christel L Opinia zatwierdzona w TripAdvisor

- nice and modern space/ interior, friendly staffs, bad service and facilities - worst massage ever: unprofessional, not up to standard, not value for money, I kept giving the masseuse (who is also the receptionist) feedback, but there is no improvement and I requested to stop after 15 mins, yet she still asked me to pay full price. Better go outside and look for a proper massage/ spa place. - breakfast is so-so. - gym is not minimally equipped

Dear Mrs. Christel L, Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I'm sorry that your experience did not meet your expectation regarding our Spa treatment; Please allow me to express my sincerest apologies. It will be my concern to make sure that this is the last case and will not happen again in the future. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you. Kind regards, Wiwied Nurseka Wijayanti General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 93 Liczba opinii 8.6/10 Lokalizacja
  • 613 Liczba opinii 8.5/10 Pokój
  • 677 Liczba opinii 9.3/10 Obsługa
  • 19 Liczba opinii 7.1/10 Internet
  • 452 Liczba opinii 8.4/10 Czystość
  • 127 Liczba opinii 6.1/10 Komfort
  • 91 Liczba opinii 8.3/10 Śniadanie

Zarządzane przez Trustyou

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Makassar - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.