Novotel Makassar Grand Shayla 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 63

Novotel Makassar Grand Shayla - Image 1
Novotel Makassar Grand Shayla - Image 2
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Novotel Makassar Grand Shayla - Image 4
Jalan Charil Anwar N 28, South Sulawesi, 90115 MAKASSAR, Indonesia

Opis

O hotelu

  • Ballroom for corporate and family events

  • Panoramic views from the Sky Lounge

  • Casual international dining at Le Square

  • WIFI throughout the hotel

  • Kids Club

Nasze pokoje

Lokalizacja hotelu

Novotel Makassar Grand Shayla

Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia

Pozycja GPS:-5.139171, 119.41429

Telefon
Faks +62 411 3624222

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

SQUARE

Square Kitchen provides the perfect balance of authentic traditional and international cuisine. Our bar is the place to unwind with its soothing, relaxing music.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 63

Ocena TripAdvisor  5.0/5  Liczba opinii: 2 285

Impressed with the services

Ocena na stronie TripAdvisor 5.0/5

Sonin66379der Opinia zatwierdzona w TripAdvisor

Staying at Novotel Makassar for my business trip was the best decision I made. Impressed with their services. Service was started a two days before my arrival in Makassar. I was reached out by their Guest Relation Officer Nisa and reka, they prepared the essentials for my stay. Security’s very helpfull. Arrival and check in was smooth. Room was neatly prepared. Breakfast was outstanding and tasty. Thank you for all the welcomes and looking forward to be back to Makassar and stay at Novotel

Dear Mr/ Mrs Sonin66379der We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Guest Relation Officer

Novotel Makassar Review

Ocena na stronie TripAdvisor 3.0/5

Lanny Arthatika A Opinia zatwierdzona w TripAdvisor

The room is excellent, the food is good. The Amount of the breakfast menu is quite less compared to the hotel star and price. Must improve the go-to-parking elevator, which smell very bad. Despite all plus minus mentioned above, 3.9/5 is a fair score.

Dear Mr/Mrs Lannyarthikaa We would like to thank you for taking the time in sharing your experience during your stay with Novotel Makassar Grand Shayla. Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit. Heartist Regards, Guest Relation Officer

Great business trip!

Ocena na stronie TripAdvisor 5.0/5

Debra N Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great experience while staying here, and very close to pantai Losari. Shoutout to Bagas Duty Manager for greeting us throughout our stay, and Hikmah & Alya from F&B for the great service during breakfast. Engineering was very fast in fixing water heater problem but overall great hospitality - looking forward to coming back. Also delicious nasi goreng from room service

Dear Ibu Debra N, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Duty Manager

Still OK Hotel for short trip

Ocena na stronie TripAdvisor 4.0/5

Farah2002 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The room is OK. Only the pillow is hard so I sleep without any pillow. More comfortable for me. The bathroom is OK. The breakfast is so so since the restaurant situation like crowded. The chair and the table is not arrange properly, make it looks like not a hotel with 4 stars.

Dear Mrs.Farah2002, Sebelumnya kami ucapkan terima kasih atas kepercayaan Ibu memilih Hotel Novotel Makassar sebagai tempat menginap selama berada di Kota Makassar. Kami memohon maaf atas hal yang kurang memuaskan khususnya mengenail bantal yang disediakan di kamar serta keadaan restoran saat sarapan. Hal tersebut akan kami sampaikan ke tim dan menjadi motivasi bagi kami untuk memberikan pelayanan terbaik kedepan nya. sekali lagi Kami memohon maaf dan kami berharap dapat bertemu kembali di lain kesempatan. Salam hangat, Guest Experience Executive

Pleasant Overnight Stay

Ocena na stronie TripAdvisor 5.0/5

Horizon_The_Island Solo travel - Opinia zatwierdzona w TripAdvisor

This is a beautiful hotel in downtown Makassar. I stayed here for one night in July 2023 after returning from Tanjung Bira, before an onward flight to Jakarta the next day. I had a huge suite the size of my house with amazing views over Makassar and the mountains in the distance. The bed was luxurious and inviting. The swimming pool was cool and refreshing. The restaurant was very quiet. There were only one or two other diners when I was there enjoying a delicious dinner of fresh fish and rice. Just next to the restaurant there is a coffee house which serves fresh cakes, tea and coffee. I had a very pleasant cake and tea after dinner. The only area in the hotel that could be improved is the hot water. While it was luke warm, I found it impossible to get really hot. It might have just been my room, though. In summary, I had a very pleasant overnight here and would stay again.

Dear Mrs/Mr. Horizon_The_Island, We very much appreciate your comments regarding your stay at Novotel Makassar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Guest Experience Executive

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 64 Liczba opinii 9.8/10 Lokalizacja
  • 291 Liczba opinii 8.3/10 Pokój
  • 347 Liczba opinii 8.8/10 Obsługa
  • 7 Liczba opinii 8.9/10 Internet
  • 174 Liczba opinii 8.1/10 Czystość
  • 144 Liczba opinii 8.7/10 Jedzenie
  • 109 Liczba opinii 8.4/10 Udogodnienia
  • 82 Liczba opinii 7.8/10 Śniadanie

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