The Olsen Melbourne - Art Series 5성

고객 평점 (ALL 평가) 4.4/5 1,894 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
The Olsen Melbourne - Art Series - Image 1
The Olsen Melbourne - Art Series - Image 2
The Olsen Melbourne - Art Series - Image 3
The Olsen Melbourne - Art Series - Image 4
637 641 Chapel Street, 3141 SOUTH YARRA, 호주

호텔설명

호텔 추가 정보

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

숙박

호텔 위치

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
호주

GPS:-37.837909, 144.995693

전화
팩스 +61 3 9040 1223

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

SPOONBILL RESTAURANT

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,894 리뷰

TripAdvisor 평가  4.3/5  2,642 리뷰

2025으뜸 시설

고객 평점 4.0/5

Youngjoon K. 1인 - 전체(All) 통지 확인

마라톤대회 때문에 호텔에서 1박2일동안 지내게 되었는데 숙소에서 쉬는것도 괜찮았고 통제시간이 따로 없다는것도 좋았고 조식에 회복을 위한 1층 풀장에서의 수영까지 여러모로 첫 호텔경험으로 괜찮았습니다.

Unpleasant Stay due to Poor Communication

트립어드바이저 평점 1.0/5

YIHONG Z Couples - TripAdvisor 인증 리뷰

Communication is essential in the service industry, but unfortunately, this hotel demonstrates a serious lack of it. • As an Accor member, I was surprised to be asked to prepay at the counter without any prior notice. Typically, payment is pre-arranged between Accor and the hotel. This unexpected requirement was only communicated at check-in. • There appears to be a lack of communication among internal staff. Instead of coordinating internally, staff members contact guests directly and unexpectedly. During my stay, I was disturbed twice: 1. At 10:00 am (one hour before the standard check-out time), a female staff member knocked on my door to check the minibar. 2. At around 11:30 am (despite reception having confirmed a late check-out at midday), a cleaner knocked and asked when I would be leaving so she could begin cleaning. • The reception did not record notes properly or confirm charges with me. I had agreed during check-out to redeem two Accor welcome drinks for bottles of still water from the minibar. However, later that day, I was charged for the minibar without any notification from the hotel. I only discovered the charge by checking my account and had to call reception to inquire about it myself. • The reception seems to prioritise face-to-face customers over resolving issues. When I called to query the unknown charge, the receptionist initially answered and listened briefly. Then, within seconds, someone walked up to the desk, and the receptionist asked me to hold while serving them immediately. My call was then transferred to another staff member to handle the issue. Additionally, be aware that if your feedback is negative, the reception may try to shift blame by claiming the phone line was cut off.

Early perfect stay

트립어드바이저 평점 4.0/5

phillipf12016 Couples - TripAdvisor 인증 리뷰

Location is perfect. Rooms all you need. Restaurant staff excellent. Reception staff need customer service training.

Do not stay here

트립어드바이저 평점 1.0/5

Mel D TripAdvisor 인증 리뷰

This is one of the worst hotels I have stayed at. The cleanliness was non existent. Rooms had vomit on walls and it was not cleaned off even when reported. The staff were unfriendly and unhelpful. The location was great but unfortunately that’s about the only positive going for this place.

Fabulous hotel

트립어드바이저 평점 5.0/5

Luckiest1961 TripAdvisor 인증 리뷰

Fabulous hotel in a great location. Room was spacious and clean. Breakfast at the restaurant, Spoonful, was delicious and good value. We also ordered room service for dinner and risotto was outstanding. Will definitely book again and will highly recommend this hotel.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 634 리뷰 9.3/10 위치
  • 1,020 리뷰 7.3/10 객실
  • 909 리뷰 8.4/10 서비스
  • 5 리뷰 8.6/10 인터넷 가격
  • 286 리뷰 6.4/10 청결도
  • 126 리뷰 7.7/10 조식
  • 97 리뷰 8.1/10 수영장

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.