The Olsen Melbourne - Art Series 5성

고객 평점 (ALL 평가) 4.4/5 1,866 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
The Olsen Melbourne - Art Series - Image 1
The Olsen Melbourne - Art Series - Image 2
The Olsen Melbourne - Art Series - Image 3
The Olsen Melbourne - Art Series - Image 4
637 641 Chapel Street, 3141 SOUTH YARRA, 호주

호텔설명

호텔 추가 정보

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

숙박

호텔 위치

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
호주

GPS:-37.837909, 144.995693

전화
팩스 +61 3 9040 1223

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

SPOONBILL RESTAURANT

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,866 리뷰

TripAdvisor 평가  4.3/5  2,645 리뷰

2025으뜸 시설

Time for a refresh - hotel and staff

트립어드바이저 평점 3.0/5

sydneyranger TripAdvisor 인증 리뷰

Recent visitor during the Australian Open and have stayed here previously but not for a while. Accor Platinum member. Staff at Reception and in the Restaurant / Bar were perfunctory - breakfast not good value for the price, and friends found the service patchy. As others have noted the hotel is getting tired but the balcony rooms are spacious and well appointed, and South Yarra is a great neighbourhood for food and drink so it's a line ball call - if you get a good rate probably worth it but if not shop around.

Unacceptable Noise

트립어드바이저 평점 1.0/5

Andrew B TripAdvisor 인증 리뷰

Unless you intend to be away from your room from 7am until 4pm on week days DO NOT stay here. There are major building works taking place next door with the construction of an apartment building. Jackhammers and pile drivers are operating non stop from 7am. Not only does it wake you up but the constant noise makes it unbearable to stay in your room. On Fridays and Saturdays redneck hoons park at the traffic lights out the front reving their engines and screeching their tires at 1am in the morning. It’s a well known fact in the suburb that this happens every week end.

Splendid

트립어드바이저 평점 5.0/5

wanderlust6 TripAdvisor 인증 리뷰

The welcome drink, free lollies, ice pops. lol amazing. Loved the room, so handy for self catering, clean modern room. Only drawback the view but nothing that can be done about a block of flats opposite lol. Just make sure you pull down the privacy blind. Unless you want to give a free show. Whatever floats yah boat ! Pool looked great but was a bit chilly when we were there so didn’t use it . Great location, not too far from South yara station and only 2 stops from flinders station. And free transit for December and January beacause of the metro west tunnel opening! Will defo stay there again.

고객 평점 4.0/5

Youngjoon K. 1인 - 전체(All) 통지 확인

마라톤대회 때문에 호텔에서 1박2일동안 지내게 되었는데 숙소에서 쉬는것도 괜찮았고 통제시간이 따로 없다는것도 좋았고 조식에 회복을 위한 1층 풀장에서의 수영까지 여러모로 첫 호텔경험으로 괜찮았습니다.

Unpleasant Stay due to Poor Communication

트립어드바이저 평점 1.0/5

YIHONG Z Couples - TripAdvisor 인증 리뷰

Communication is essential in the service industry, but unfortunately, this hotel demonstrates a serious lack of it. • As an Accor member, I was surprised to be asked to prepay at the counter without any prior notice. Typically, payment is pre-arranged between Accor and the hotel. This unexpected requirement was only communicated at check-in. • There appears to be a lack of communication among internal staff. Instead of coordinating internally, staff members contact guests directly and unexpectedly. During my stay, I was disturbed twice: 1. At 10:00 am (one hour before the standard check-out time), a female staff member knocked on my door to check the minibar. 2. At around 11:30 am (despite reception having confirmed a late check-out at midday), a cleaner knocked and asked when I would be leaving so she could begin cleaning. • The reception did not record notes properly or confirm charges with me. I had agreed during check-out to redeem two Accor welcome drinks for bottles of still water from the minibar. However, later that day, I was charged for the minibar without any notification from the hotel. I only discovered the charge by checking my account and had to call reception to inquire about it myself. • The reception seems to prioritise face-to-face customers over resolving issues. When I called to query the unknown charge, the receptionist initially answered and listened briefly. Then, within seconds, someone walked up to the desk, and the receptionist asked me to hold while serving them immediately. My call was then transferred to another staff member to handle the issue. Additionally, be aware that if your feedback is negative, the reception may try to shift blame by claiming the phone line was cut off.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 652 리뷰 9.3/10 위치
  • 1,005 리뷰 7.3/10 객실
  • 901 리뷰 8.4/10 서비스
  • 5 리뷰 7.9/10 인터넷 가격
  • 280 리뷰 6/10 청결도
  • 131 리뷰 7.6/10 조식
  • 94 리뷰 7.4/10 수영장
  • 42 리뷰 3.6/10 웰니스 센터

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