Aparthotel Adagio Serris - Val d'Europe 3 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 1.402 comentários

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18 Cours de l'Elbe, 77000 SERRIS, França

Descrição

Extras do hotel

  • Localizado a 15 minutos a pé da Disneyland® Paris

  • Perto de La Vallée Village: 5 minutos a pé

  • Piscina exterior aquecida, centro de fitness e sauna

  • Parque de estacionamento interior privado

As nossas opções de alojamento

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Estúdio

Estúdio para 2 pessoas

  • 2 pessoa no máximo
  • 21 m² / 226 sq ft
  • Cama 2 x Cama(s) de solteiro e 1 x Camas dupla(s)

Localização do hotel

Aparthotel Adagio Serris - Val d'Europe

18 Cours de l'Elbe
77000 SERRIS
França

GPS:48.858558, 2.786163

Telefone
Fax +33 1 64 17 32 01

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores

2 cafés da manhã

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  1.402 comentários

Classificação do TripAdvisor  3.6/5  2.126 comentários

Excellent location, very tired accommodation, would not return.

Nota Tripadvisor 2.0/5

Marc Ava Rebecc... G Avaliação com certificação TripAdvisor

Dear Guest, Thank you for taking the time to share your candid feedback. We are delighted that you found our location convenient and appreciated the easy access to Disneyland and the proximity to local shops. It is our aim to provide a prime location for our guests to enjoy the surrounding attractions. However, we understand that you had concerns regarding the condition of your accommodation. We take pride in our premises and regret to hear that certain aspects did not meet your expectations. The state of the carpet, skirtings, wardrobe, and bathroom fitments you mentioned are areas we will look into with serious consideration. Additionally, we apologise for any inconvenience experienced with the kitchen equipment. Our aparthotels are designed to offer a home-like environment and we regret any shortcomings in this aspect. Nonetheless, we are pleased to hear that the cleanliness of the apartment met your standards. We continually strive to maintain a high level of cleanliness throughout our aparthotel for the comfort and satisfaction of our guests. We would like to welcome you back for an improved visit in the future. Best regards, Carine Salas, General Manager

Bad bad bad

Nota Tripadvisor 1.0/5

shrinivasz Família - Avaliação com certificação TripAdvisor

Dear Shrinivas, Thank you for taking the time to share your feedback. We are disheartened to learn that your stay did not live up to your expectations. Our aim is to provide spacious and comfortable accommodations, and we apologize if the size of the room seemed smaller than anticipated. We understand the importance of amenities such as the water heating kettle and regret the inconvenience you faced in this regard. It is our standard to supply each of our guests with a full set of linens, and we apologize for the oversight and any inconvenience it may have caused you. We take pride in our customer service and are concerned to hear that your experience with our reception team was not reflective of our usual high standards. Your comments will serve as an important tool for us to review and improve our guest experience. Additionally, we apologize for the discomfort you encountered with the sofa bed. While we do not compromise on comfort and quality, we understand that personal preferences can vary and we regret not meeting your expectations in this instance. Please accept our sincere apologies for any rudeness you perceived from our staff; we strive to maintain a friendly and welcoming atmosphere at all times. We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future. Kind regards, Carine Salas, General Manager

Avoid if you want good service.

Nota Tripadvisor 2.0/5

Julie G Família - Avaliação com certificação TripAdvisor

Dear Julie, Thank you for taking the time to review your experience. We are pleased that you appreciated the convenient location of our aparthotel and the shuttle bus service to Disneyland, which many of our guests find extremely useful. Hipark by Adagio Serris-Val d'Europe prides itself on being situated in a well-maintained and tranquil area, with easy access to local amenities and attractions. Our free shuttle service is indeed one of the many amenities we offer to enhance our guests' stays. Nonetheless, we are disheartened to hear about the aspects of your stay that did not meet your expectations. We apologize if the hospitality provided by our reception staff did not convey the warm, welcoming atmosphere we strive for. We also extend our apologies for any discomfort caused by the cleanliness concerns you experienced. Please know that we take all feedback seriously and will be looking into your comments to ensure we maintain our high standards of cleanliness and guest service. We understand that every guest experience is important, and we are committed to continuous improvement. Finally, we would like to reiterate our apologies for any inconvenience you encountered during your stay. It is our hope that we can regain your trust and have the opportunity to welcome you back in the future for a stay that meets both your expectations and our standards. We hope to see you again. Best regards, Carine Salas, General Manager

Good and not so good

Nota Tripadvisor 3.0/5

Emma M Família - Avaliação com certificação TripAdvisor

Dear Emma, Thank you for taking the time to share your feedback. We are pleased that you found our shuttle service convenient and appreciated the spaciousness of our rooms and the kitchen facilities provided. It's also great to hear that the availability of body wash added to your comfort during your stay with us. However, we apologize for the aspects of your stay that did not meet your expectations. We are concerned to hear about the cleanliness and comfort of your room and will certainly look into the issues you've raised regarding the bed. Furthermore, our kitchenware is arranged to maximize space, yet we understand this may have posed an inconvenience, and we will consider this in our future design improvements. We also regret to hear that the towel service was not satisfactory and apologize for any inconvenience this may have caused you. Nevertheless, we are delighted that our location near Disneyland Paris was a highlight of your experience, offering a convenient base for your adventures in the area. We hope to have the opportunity to welcome you back for a better stay in the future. Best wishes, Carine Salas, General Manager

well located

Nota clientes Avis 5.0/5

Anónimo Famílias - Comentários confirmados de ALL

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 2.524 comentários 9.5/10 Localização
  • 2.627 comentários 5.4/10 Quarto
  • 1.998 comentários 8/10 Serviço
  • 30 comentários 6/10 Internet
  • 1.162 comentários 4.1/10 Limpeza
  • 914 comentários 8.3/10 Custo Benefício
  • 667 comentários 3.4/10 Comodidades
  • 435 comentários 6.2/10 Pequeno-almoço

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.