布里斯班马盖特海滩诗铂高级服务公寓 4.5 星

客户意见评级 (ALL 评级) 4.5/5 781 评论

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描述

酒店其他优惠

  • 配备无线网络和私人阳台。

  • 酒店设有一间餐厅、酒吧和时尚的多功能空间。

  • 酒店设有免费地下停车场。

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酒店位置

布里斯班马盖特海滩诗铂高级服务公寓

1 McCulloch Avenue, Margate Beach
4019 布里斯班
澳大利亚

GPS:-27.2411385, 153.1121395

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

MARGATE BEACH HOUSE BAR

玛格丽特海滩酒吧是玛格丽特红崖最棒的海滨酒吧,它有超大露台,可欣赏到壮阔的海景。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  781 评论

TripAdvisor 评级  4.0/5  307 评论

卓越奖 2024

Pleasant stay

Tripadvisor 评级 4.0/5

Paula M 经 TripAdvisor 认证的评论

Wonderful location and vibe. Lovely boutique hotel with super friendly and helpful reception staff. Stylish room and well appointed bathroom overlooking the ocean with balcony. Very clean. Surprised there was no mini bar. The light from the microwave, TV, telephone/alarm clock and sensors on the ceiling illuminated the room at night. Take eye shades if you’re a light sleeper like me. Otherwise all very pleasant and would stay again

Great location

Tripadvisor 评级 4.0/5

GayleP99 Couples - 经 TripAdvisor 认证的评论

Hotel is in a wonderful location with beautiful views and close to public transport. Rooms (particularly waterfront ones) are nice and roomy with good facilities. With no “Accor” restaurant this is disappointing and the on-site restaurant Sunny’s lets the hotel down. Meals are restricted and menu is odd.

Dear GayleP99 Thank you for your thoughtful review and for highlighting the aspects of your stay that you enjoyed. We're delighted to hear you appreciated our beautiful location, spacious waterfront rooms, and convenient access to public transport. We also appreciate your honest feedback regarding the dining experience. We understand how important it is to have a cohesive and satisfying food offering, and we’re sorry to hear that Sunny’s didn’t meet your expectations. While the restaurant operates independently, we’re continuously working with our partners to improve the overall guest experience and will certainly pass your comments along. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for an even better stay in the future.

Renovation odor and poor air circulation

Tripadvisor 评级 1.0/5

Jiajie H 经 TripAdvisor 认证的评论

I booked a room through Agoda for a weekend stay (7 June 2025) at The Sebel Hotel. Upon arrival, we discovered that the assigned room had a strong smell of paint and poor air circulation, posing a serious health hazard. With no alternative solution provided, we were left with no choice but to vacate the hotel, which disrupted our plans. Despite the circumstances and the fact that the reservation was prepaid, the hotel ultimately refused to issue a refund. During the room inspection, the reception staff stated that he had a nasal condition and was unable to assess the issue. He also claimed that the hotel was fully booked and could not offer an alternative. When I explained that I could not risk my family's health by staying in the room, he then mentioned that one room was still available. Unfortunately, that room had the same issue. I later learned that several rooms had been recently painted, and due to poor air circulation, the strong odor persisted. This points to a significant failure in hotel management and poses a serious risk to guest safety. I requested to speak with the manager and cancel my booking, but the Sebel staff informed me that the manager was unavailable and could not be contacted immediately. I was told the only option was to email the manager regarding my refund request. I proceeded to send the email and then left the hotel with my family. The manager ignored this and a subsequent email. In his response to my third email, five days later, he arbitrarily dismissed the issue and refused to provide a refund. When I contacted Agoda, the service team informed me that The Sebel had confirmed no solution would be offered. Despite stating, 'Agoda is committed to supporting our customers in any way we can, so we'd like to help regardless of the property's decision,' the team ultimately provided no assistance.

Dearjiajieh2025, we have responded to your multiple review and requests, as advised the room had no issues nor did the alternate offered, nothing had been painted, your request to cancel on arrival, due to no onsite parking available was also declined as you booked a no cancel or amend rate.

Beach side digs

Tripadvisor 评级 4.0/5

joancollins69 商务住宿 - 经 TripAdvisor 认证的评论

Reception functional and professional no issues with check in Generous sized room with big comfy bed a low two seater and a tiny dining table Zero views from my balcony Quite location and great bathroom Functional kitchenette Wifi and data coverage were hit n miss Didnt eat here or use facilities Lift was slow and couldn't use stairs Near beach and about 25 min pleasant walk to main strip

Dear Joan hank you for taking the time to share your experience with us! We're glad to hear you found the check-in smooth, the room spacious and comfortable, and the location peaceful and convenient. We appreciate your feedback on the balcony view, Wi-Fi connectivity, and lift access—these are helpful insights, and we’ll certainly take them into consideration as we continue to improve our guest experience. We hope to welcome you back again soon and provide an even more enjoyable stay next time!

It's allright

Tripadvisor 评级 4.0/5

PlacesIVisit 经 TripAdvisor 认证的评论

We stayed in a suite room overlooking the water. The room was very nice, clean and spacious with a small kitchenette and large bathroom. Wardrobe is tiny. On check in I found the staff to be friendly and fast. There is a lovely boardwalk and path along the waterfront and you could walk for a very long way. Other than that, there is not much else at Margate Beach. A take away/restaurant fish shop, which was very nice and a chicken shop. We had drinks and ate at the restaurant downstairs and found out that it is not connected with the hotel. Other than one nice young girl working casual, the staff don't really want to be there and were not hepful to anyone who had an Accor drink voucher. The food was fine though.

Thank you for taking the time to share your detailed feedback. We're glad to hear you enjoyed the comfort and cleanliness of your suite, the friendly check-in experience, and the beautiful waterfront location with its scenic boardwalk. We appreciate your comments about the wardrobe size and the restaurant experience. While the restaurant operates independently from the hotel, we understand how important seamless service is for our guests, especially when using Accor benefits. We'll be sure to pass your feedback along to the restaurant team. Your insights help us improve, and we hope to welcome you back again for an even better stay next time!

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 445 评论 8.7/10 位置
  • 753 评论 8.8/10 房间
  • 575 评论 8.2/10 服务
  • 20 评论 2.3/10 上网
  • 320 评论 8/10 舒适度
  • 273 评论 8.5/10 清洁度
  • 237 评论 7.5/10 食物
  • 187 评论 7.5/10 设施

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