Novotel Okinawa Naha

Novotel Okinawa Naha 4 stars

Customer review rating (ALL Rating) 4.4/5 1,930 reviews

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Hotel extras

Novotel Okinawa Naha is an mid-scale 328 room hotel. In addition to a Japanese restaurant and all day buffet dining, the hotel features 3 banquet rooms, an Infinity Pool, a gym and a Kid's Club to cater to all of your needs.

ALLSAFE approved hotel

Hotel location

Novotel Okinawa Naha

40 Matsugawa, Naha
902 0062 OKINAWA
Japan

GPS:26.219193, 127.706718

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Standard Room, 2 Single Beds - Non Smoking This room is 24 m² in size and features 2 single Simmons beds, complimentary WIFI, bathroom, bath amenities, slippers, night wear, bottled water and coffee set. It accommodates up to 3 persons. Deluxe Room, 2 Single Beds - Non Smoking This room is 34 m² in size and features 2 single Simmons beds, complimentary WIFI, bathroom, bath amenities, slippers, night wear, bottled water and coffee set. It accommodates up to 4 persons.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,930 reviews

TripAdvisor Rating  4.0/5  140 reviews

Cozy lobby, loverly pool

Customer review rating 4.0/5

Parker P. Friends - Confirmed reviews ALL

The hotel is new with a lovely pool and comfortable swing chair at Lobby

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Ikemen Families - Confirmed reviews ALL

excellent pool

この度は、ノボテル沖縄那覇でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。また高評価を頂き重ねてお礼申し上げます。 今回頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 ありがとうございました。

A pleasant hotel to stay

Customer review rating 4.0/5

Irene M. Families - Confirmed reviews ALL

Second time to stay in Novotel Okinawa, the room is decent and clean and the breakfast is excellent with lots of varieties. Only drawback is no connected rooms and sometimes need to wait for long for the lift to go up to the premier lounge

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Better than Mercure but rude valet

Customer review rating 3.5/5

Ken S. Couples - Confirmed reviews ALL

Arrival was a bit unkind. The valet wanted to take our car away which we didn’t want to under the COVID circumstances to which he told us roughly to park at the back (in a not polite tone) So I went to park at the back where all the parking spaces were blocked off so the valet can use it. No advantage for guests arriving early as far as the valets are concerned. Check in staff recovered our initial bad karma with the ignorant valet staff by being knowledgeable and nice. The room was as per usual (2nd stay here) the pool looked crowded with kids so we didn’t venture down. Walked to Kokusai-Dori and came back in a cab (less than ¥1000) We checked out really early due to our flight but a pleasant stay except for the valet incident.

Great platinum program

Customer review rating 4.5/5

D. F. Families - Confirmed reviews ALL

Service was excellent but multiple lingual members were lacking. Some of the platinum services were unused due to time restrictions and my busy schedule.

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Other web-users rate our hotel

  • 577 reviews 7.3/10 Location
  • 1,008 reviews 8.7/10 Room
  • 895 reviews 8.3/10 Service
  • 21 reviews 9.3/10 WiFi
  • 651 reviews 7.9/10 Amenities
  • 567 reviews 8.7/10 Vibe
  • 421 reviews 9.1/10 Pool
  • 300 reviews 8.2/10 Breakfast

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Mercure Okinawa Naha

3 stars

At 3.147 km

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