Mercure Suzhou Downtown 4 sterren

Tripadvisor-waardering 3.9/5 21 beoordelingen

Mercure Suzhou Downtown - Image 1
Mercure Suzhou Downtown - Image 2
Mercure Suzhou Downtown - Image 3
Mercure Suzhou Downtown - Image 4
3189 Renmin Road Gusu District, Suzhou Jiangsu Province, 215000 Suzhou, China

Omschrijving

Extras van het hotel

  • Nabij station Suzhou

  • Located in Pingjiang commercial square

  • Subway station near to hotel

  • Opposite the hotel is Wanda commercial square

  • The hotel is only 2 kilometers away from Suzhou administrative center

Onze accommodaties

Hotel locatie

Mercure Suzhou Downtown

3189 Renmin Road Gusu District, Suzhou Jiangsu Province
215000 Suzhou
China

Gps:31.339544, 120.613214

Telefoon
Fax +86 512 6265 1266

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen

SU GARDEN

Ons restaurant op de 5de verdieping heeft een Franse ontbijthoek en combineert Oosterse specialiteiten met Westerse gastronomische gerechten. Begin de dag goed met ons heerlijke, gezonde ontbijt. Ook beschikbaar voor evenementen met maximaal 70 personen.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

TripAdvisor score  3.9/5  21 beoordelingen

Comfortable Stay with Quality Service with Some Name Confusion

Tripadvisor-waardering 5.0/5

Edward N Gecertificeerde beoordeling door TripAdvisor

I spent 2 nights at Mercure Suzhou Downtown and I must say it was a pleasant experience overall. Pros: - The room was on a higher level and was spacious with a good view. - The staff was great, specifically the Front Office and F&B staff. Very good service was provided by the lady at the noodle station. - The breakfast provided was good with a good variation of international and local menu items. - For longer staying guests, it was great that a laundromat was provided at every floor. - The robot that delivers food and drinks, while a little gimmicky, was also very useful. - The hotel is very well located and is close to many restaurants as well as the Metro. Some Areas for Improvement: The biggest challenge was the inconsistent Mercure Suzhou Downtown name as it was referenced on multiple platforms. - Hotel signage: Mercure Suzhou Pingjiang Wanda Plaza - Accor App: Mercure Suzhou Downtown - Google Maps: Suzhou Railway Station Mercure Htl and Mercure Suzhou Downtown at 2 locations - Apple Maps: Suzhou Pingjiang Wanda Plaza Mercure Hotel This made the booking and arrival process a little confusing. Improving how guests experience the property along all avenues starts with hotel brand name coherence. Ultimately, providing guests with excellent service and a comfortable stay will be further enhanced once the naming issues are rectified.

Poor hotel entrance design

Tripadvisor-waardering 3.0/5

Erico2709 Gecertificeerde beoordeling door TripAdvisor

First for the pluses. Room is well maintained and everything is working well. Breakfast spread is pretty decent. On the minuses, biggest problem is that their main entrance is located side of the building and taxi cannot come in unless they call at the carpark gantry. So we had to always drop outside and walk in. Will be good if they can fix this issue.

Mercure Suzhou

Tripadvisor-waardering 3.0/5

Jolene1234 Stellen - Gecertificeerde beoordeling door TripAdvisor

this new hotel's main entrance not facing the main road and the nearby construction posed a safety hazard walking to the station. When approached the drivers or people near to the hotel, they are not awared of this hotel.

Very good hotel that will improve when neighborhood improves.

Tripadvisor-waardering 5.0/5

TP5032 Soloreis - Gecertificeerde beoordeling door TripAdvisor

Main issue with hotel is finding it. As it is at the rear you need to search for signs high up to find the building and go to the rear of that building. Once found, the hotel is all I required. Check was quick. No mention of Accor Silver benefits..... so a little disappointed with that. Room was a good size. Lighting took a little getting used to. High tech. Hotel, once you figure out relationship with subway was convenient to use. Taxi's are cheap so used I used quite often. Breakfast as good but not fantastic. Food was a bit generic. Have a programmable coffee machine but only having American coffee option not so good. The main issue is the area is a bit dead. Many empty buildings and quite a lot of road building detract from the area. Go to the Shopping Centre diagonally across from building is best option. I was very happy staying at hotel and would highly recommend.

Excellent services

Tripadvisor-waardering 5.0/5

sarah152018 Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Wonderful experience and stay in this hotel. Excellent services. Clean and modern hotel. Friendly staff especially Amy, 实习生，Sukie and Antony. They helped us with all the needs. Really appreciated it. Hotel provided late snacks services in small lounge beside the lobby between 8.30pm to 9.30pm. Highly recommended for those who wanna visit Suzhou.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.127 beoordelingen 9.7/10 Locatie
  • 1.549 beoordelingen 9.2/10 Kamer
  • 2.519 beoordelingen 9.7/10 Service
  • 5 beoordelingen 7.9/10 Wifi
  • 878 beoordelingen 9.7/10 Netheid
  • 658 beoordelingen 9.6/10 Sfeer
  • 639 beoordelingen 9.6/10 Ontbijt
  • 502 beoordelingen 9.3/10 Voorzieningen

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.