杭州钱江新城美居酒店 4 星

Tripadvisor 评级 4.0/5 9 评论

保证最优惠房价
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杭州钱江新城美居酒店 - Image 4
解放东路37号财富金融中心2幢52层, 江干区, No 37 Eastern Jiefang Road, 310020 杭州, 中国

描述

酒店其他优惠

  • Mercure Hangzhou Qianjiang offers free High Speed Internet Access and WiFi for all the rooms.

  • Most of the rooms at the hotel offer city and river views.

  • Most of the rooms overlook the Qianjiang Central Business District skyline.

  • The hotel has a comfortable seating area at the lobby.

我们的客房

酒店位置

杭州钱江新城美居酒店

解放东路37号财富金融中心2幢52层, 江干区, No 37 Eastern Jiefang Road
310020 杭州
中国

GPS:30.242981, 120.210873

电话
传真 +86 571 2803 5866

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室

CUI YUAN RESTAURANT

Cui Yuan Restaurant is located on level 52 and features superb views of the river. It offers guests authentic Hong Kong cusine, business set menus, international and local dishes. French breakfast is also served here.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.0/5  9 评论

Comfortable stay, great customer service

Tripadvisor 评级 5.0/5

KayaToasted Solo travel - 经 TripAdvisor 认证的评论

Having spent a lot of time around the Westlake area on a previous trip, decided to stay in a different area on this trip and chose the Mercure Qianjiang. The hotel’s about 7 mins walk from the Civic Center Metro (Exit E). The lobby is modern and funky. I noted at booking that there are rooms with no windows so I made sure to book one with windows. The room (a King room) is very clean, newish and modern. Most amenities were provided (kettle, slippers, bottled water etc). The hotel has a self-serve laundry though I did not check it out. Lovely customer service too. I left a shopping bag behind when I checked out and they held it for me with my left baggage. Had a very pleasant walk to the Raffles City and MixC Malls. There’s a branch of Grandma’s at the latter.

Great view

Tripadvisor 评级 4.0/5

Emily W Solo travel - 经 TripAdvisor 认证的评论

The hotel is on the 52nd -54th floor of a commercial building which makes the views from the hotel room superb. The hotel staff were very courteous, helpful and knowledgeable about traveling and places in Hangzhou. There is a restaurant at the reception level that serves superb food and a great breakfast. The room facilities are all great and clean. I enjoyed my stay. There is nothing to complain about except maybe the windows are dirty and not good for photography. Please clean glass from outside regularly.

值班经理Eric，我为你点赞！

Tripadvisor 评级 5.0/5

A Tripadvisor China Member 家庭住宿 - 经 TripAdvisor 认证的评论

国庆期间去了某旅游城市美居，遇到了很大很多的问题，一度都对美居这个品牌失望了，但是10月中旬的这个预定不能退改取消，于是就硬着头皮来了，因为10月12日这个周末和国庆调休，所以自己上班没法第一时间到，所以我的妈妈和婆婆她们两人先来了杭州美居，来之前因为有之前美居的阴影，我还跟她们打预防针说：不要报很大的希望，这只是一个美居而已，睡一觉而已。 但是先行部队妈妈团们给我的反馈却是完全不一样的，她们刚到酒店，妈妈就发微信了，这个酒店的工作人员好热情，陪我们上55楼，还给我介绍房间设施，介绍窗外设施，还介绍我们去看灯光秀，这个人的名字我拍下来了，我一看照片——Eric。 然后的大半天时间里就不停的eric怎样eric，感觉Eric就是她俩的贴身管家一样了，感觉把两位老人照顾的很好，他们满意的不得了，她们开心我就开心。 退房后又接到酒店的电话，说我们房间遗落了一部手机，然后又是这位eric，叫了当天到的快递，给我送到了我第二天的住处，非常的有责任感和有职业素养，还让我们收到了告诉一声，这样他就放心了。 后来特地打电话到酒店找到eric表示感谢，而Eric很谦虚还说这是应该做的，他的一句话让我印象非常深刻，他说：虽然我不能代表所有酒店人，但是我可以很保证的说，杭州新城美居酒店，会给您带来不一样的体验，安心，舒心，值得托付。 真的，因为eric的服务太好了，以至于后来到了某五星级酒店我妈妈都感觉有落差了，还在说还不如在钱江美居多住一晚.....本来我已经决定不再住国内的美居了，但是真的靠eric，为美居这个品牌挽回了一个雅高会员的心了。 值班经理Eric，我为你点赞！我们还会回来钱江新城美居！

STAY AT MERCURE HANGZHOU

Tripadvisor 评级 4.0/5

Vacation54780651614 家庭住宿 - 经 TripAdvisor 认证的评论

Nice hotel perfectly located easy to access. The hotel being quite new is very good. and and clean. Unfortunatelly no staff speak English in this hotel which is a bit surprising for an international brand and 4 stars.

business traveller

Tripadvisor 评级 3.0/5

evilone5 商务住宿 - 经 TripAdvisor 认证的评论

long wait at reception at check in at about 9.30 pm only one member of staff on coping with about 5 guests at the same time. The Bar was shut although it was advertised as still being open. I was served but it was really expensive - the most expensive bar in a hotel I have ever stayed in & I've stayed in luxury 6 star hotels who charge a lot less.No mini bar in bedroom, no room service although I'd paid extra for a room with a mini bar knowing I would be late in.

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其他网络用户评价我们的酒店

  • 1,560 评论 9.7/10 位置
  • 3,298 评论 8.7/10 房间
  • 2,985 评论 9.4/10 服务
  • 7 评论 9.3/10 上网
  • 1,296 评论 9.5/10 氛围
  • 890 评论 8.8/10 清洁度
  • 758 评论 8.6/10 设施
  • 598 评论 6.2/10 舒适度

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