杭州索菲特西湖大酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 122 评论

保证最优惠房价
杭州索菲特西湖大酒店 - Image 1
杭州索菲特西湖大酒店 - Image 2
杭州索菲特西湖大酒店 - Image 3
杭州索菲特西湖大酒店 - Image 4
西湖大道333号, 浙江省, 杭州上城区西湖大道333号, 310002 杭州, 中国

描述

酒店其他优惠

  • 位于西湖边的独一无二的位置，方便前往购物中心和市中心。

  • 233 间设施齐全的客房和套房，拥有东方美学设计和法式风情。

  • 餐厅供应国际菜肴和杭州菜。

  • 屋顶空中花园休闲区可欣赏令人惊叹的西湖和城市美景。

  • 180° 西湖景观露台和拥有自然采光的宴会厅。

我们的客房

酒店位置

杭州索菲特西湖大酒店

西湖大道333号, 浙江省, 杭州上城区西湖大道333号
310002 杭州
中国

GPS:30.245555, 120.161623

电话
传真 +86 571 8707 8383

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  122 评论

TripAdvisor 评级  4.6/5  1,770 评论

A Stay that we will never forget

Tripadvisor 评级 5.0/5

fishjuju 经 TripAdvisor 认证的评论

We stayed with Sofitel Westlake from 28 Nov to 1 Dec 2025 via Accor platform. We were greeted by Samir at the entrance and he helped us with our heavy luggage without any hesitation. The check in went smoothly. Our returning flight is in Yiwu Airport. Realising its far, concierge Tim helped us with the booking of our taxi for 1 Dec 2025. It was a relieved. Breakfast was excellent. Special shout out to Sojita. She greeted us and showed us to our table. Got us our hot tea. She is so friendly and nice. Makes our breakfast memorable. We had buffet dinner at the hotel. The lady in black, Nancy remembered us and greeted us sincerely. While having our dinner, concierge Tim came over to confirmed our taxi order for q Dec. A must to mention is your housekeeper, Chen Xia. She is very deligent and thorough with her work. Very fast worker. Came up from breakfast and our room is all done. Very professional and personal touch. Mr Zheng, the manager knew we love the hotel's Longjing tea, sent us more tea to enjoy. We were so blessed to have such a team to look after us during our stay. We felt so special and loved. I will definitely recommend Sofitel Westlake to anyone coming to Hangzhou. Thank you guys!

Excellent Location & Exceptional Service!

Tripadvisor 评级 5.0/5

Curiosity378651 经 TripAdvisor 认证的评论

We stayed at the Sofitel Westlake Hangzhou for a family trip, and the location alone makes this hotel a standout—right across from West Lake, with easy access to all the main sights. You truly can’t beat being able to walk out the door and be at the lake within minutes. The hotel itself is a bit dated and could use some refresh in certain areas, but the service more than made up for it. From reception to room service, every interaction was warm, attentive, and professional. A special mention goes to our chamber maid, Jiang De Hua, who went above and beyond to ensure our stay was comfortable. She made sure we had everything we needed, and her care and attention really elevated our experience. Overall, despite the décor showing its age, the combination of unbeatable location and impeccable service made our stay excellent. Would happily return.

Best stay in Sofitel with great services

Tripadvisor 评级 5.0/5

Pea B 经 TripAdvisor 认证的评论

An excellent visit to Sofitel hotel in Hanzhou!i great location and very friendly and helpful staff. Jappy hour is very nice every evening

太令人驚豔了！

Tripadvisor 评级 5.0/5

Quest02921080562 经 TripAdvisor 认证的评论

三天的住宿體驗令人驚豔。從Concierge、Reception counter、House keeping到餐廳服務員以及酒吧的小姐姐都十分親切有禮，似乎深怕錯過你的需要。自己走過的國家住過的酒店不算少，但從沒有看過如此高昂的服務意識。太太和我已開計畫明年春天或秋天再到此住一段時間了呢！ Our three-day stay was truly amazing. From the concierge, reception counter, and housekeeping staff to the restaurant servers and bar staff, everyone was incredibly friendly and courteous, seemingly eager to see what you needed. I've stayed in many hotels across the world, but I've never seen such a high level of service. My wife and I are already planning a return stay next spring or fall!

Great experience !

Tripadvisor 评级 5.0/5

Anna D 经 TripAdvisor 认证的评论

Friendly and helpful staff. Best location in Hangzhou city. Walking distance from Westlake ! Really good buffet in the morning ! My parents and kids enjoyed it so much.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,193 评论 9.6/10 位置
  • 1,730 评论 8.1/10 房间
  • 2,316 评论 9.1/10 服务
  • 29 评论 3.6/10 上网
  • 1,103 评论 6.3/10 氛围
  • 840 评论 9.3/10 早餐
  • 754 评论 5.9/10 设施
  • 672 评论 8.7/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。