杭州西湖美居酒店 4 星

Tripadvisor 评级 4.0/5 27 评论

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描述

安心悦界(ALLSAFE)认可酒店

我们的客房

酒店位置

杭州西湖美居酒店

中河北路3号, 下城区
310006 杭州
中国

GPS:30.25939, 120.17133

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

WESTERN RESTAURANT

Located on Level 1, our All Day Dining restaurant blends Western cuisine with Eastern delicacies. It serves a delicious and healthy breakfast, lunch and dinner. Customised buffet options are available.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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TripAdvisor 评级  4.0/5  27 评论

One of the best mercure in hangzhou

Tripadvisor 评级 5.0/5

260marcellk Solo travel - 经 TripAdvisor 认证的评论

Great location, nice fancy room, clean room, nice bathroom. The staff Ms Sunny very very very good staff, she really helpful even with little english but she really did a great job and she cal solved all my problem very easy. Thank you to Ms Sunny, i hope she get promote very soon

Great Staff !

Tripadvisor 评级 4.0/5

richardliewcf 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed between 27 - 29 Nov. The staff are friendly. Only slight negative is that the room size is a bit small and the food. Watch out for the 2 robots....they kinda block the corridor to the lifts. Ha..ha.

Great Stay, Incredible Staff

Tripadvisor 评级 5.0/5

AmieS133 家庭住宿 - 经 TripAdvisor 认证的评论

To start with, the hotel was great. The breakfast buffet was amazing, the room was beautiful and clean. Aside from that, the staff really went above and beyond for my mother and I. She ended up falling while we were at a tea farm. She ended up breaking her collarbone and a couple of ribs. As soon as we got back to the hotel, the staff knew something was wrong and immediately came to help us. They booked flights home for us on the spot, managed to find a pretty good price with only one layover. They also helped me pack up our stuff, made sure nothing was left behind, and made sure that we got to the airport on time. It would have been a much more difficult night without their help. We got back from the hospital and were on a plane within three hours because of them. I can not thank them enough.

Excellent services

Tripadvisor 评级 5.0/5

sarah152018 Friends getaway - 经 TripAdvisor 认证的评论

Had a great stay in the hotel. Clean and modern hotel. Good location to go everywhere. Friendly staff especially staff Sara. When we arrived the hotel, she came out and welcoming us. Helped us with the luggage and assisted us upon checking in to make sure our check in went smoothly. Besides this, because I'm a Accor member, get free upgrade. Really appreciated it. Highly recommended.

Stay for the Room not the Food

Tripadvisor 评级 3.0/5

harleluyax 商务住宿 - 经 TripAdvisor 认证的评论

The Breakfast was Horrible. It says Egg station but the guy could make only fried eggs , I asked for Omelet, he says no. Definitely not staying here again. The day before I also stopped for lunch around 2 pm, the menu was limited .. and many things were not available. Room is fine, just horrible place for F&B.

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其他网络用户评价我们的酒店

  • 1,042 评论 9.3/10 位置
  • 1,414 评论 8.6/10 房间
  • 2,394 评论 9.5/10 服务
  • 923 评论 9.4/10 清洁度
  • 708 评论 9.5/10 氛围
  • 546 评论 9.6/10 早餐
  • 410 评论 5.5/10 舒适度
  • 399 评论 8.8/10 设施

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