メルキュール イスタンブール ウムラニエ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 103 件のレビュー

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Alemdag Cad Site Yolu Sokak, No 20 Umraniye, 34768 イスタンブール, トルコ

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当ホテルの客室

ホテル所在地

メルキュール イスタンブール ウムラニエ

Alemdag Cad Site Yolu Sokak, No 20 Umraniye
34768 イスタンブール
トルコ

GPS:41.028724, 29.116724

電話番号
ファックス +90 216 631 20 20

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • ルームサービス

プール

非契約写真

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  103 件のレビュー

トリップアドバイザーの評価  4.0/5  259 件のレビュー

Beautiful Hotel with Very Kind, Supportive Staff

トリップアドバイザーの評価 5.0/5

Discover711106 トリップアドバイザー認証口コミ

I love this Mercure Hotel. It is truly beautiful, but most of all, the staff are extremely nice, which for me makes the stay really worthwhile. Ali and Gülten of the staff were two of the kindest people I have ever met. I hope to come back here again 🙏

Perfect! Gulten is the best.

トリップアドバイザーの評価 5.0/5

Culture02589636416 トリップアドバイザー認証口コミ

Gulten is the absolute best, she deserves a raise with how friendly and perfect she cleans. The room is always sho clean and she always is kind to us.

Service and Cleaning

トリップアドバイザーの評価 5.0/5

Ho M トリップアドバイザー認証口コミ

Gülten is wonderful and was very nice and Kind! Thanks for everything!

Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

Hotel with sewage problems

トリップアドバイザーの評価 2.0/5

Emily L トリップアドバイザー認証口コミ

Stayed here with my partner whilst recovering from surgery. We were hopeful when we first walked in as the communal amenities are nice however the room stank of sewage due to the bathroom. It was such a foul smell that my partner and I were both gagging. The smell mainly came from the shower. We changed room due to this and then this room started having a big leak from the window. If we weren’t in the room at the time, our belongings and devices would’ve been ruined. We then moved to a third room which also smelled horribly. I wouldn’t recommend this hotel until they get their sewage problems sorted.

Dear Guest, Thank you for your comment. We sincerely apologize for your negative experience. Our guest satisfaction is very important to us, and your feedback helps us improve our service. We want you to know that we will take the necessary measures to prevent this issue from happening again. We look forward to welcoming you back to our hotel as soon as possible to ensure your satisfaction. Sincerely, Mercure Istanbul Umraniye Hotel Management

Hotel stay

トリップアドバイザーの評価 5.0/5

Selin A トリップアドバイザー認証口コミ

We stayed for a week and had such a nice cleaning Lady - Gülten was very nice and helpful to us! She always made sure everything was good whenever we needed something.

Dear Guest, Thank you for choosing the Mercure Istanbul Umraniye Hotel. We were pleased to learn that we met your expectations during your visit. We hope to welcome you back to the Mercure Istanbul Umraniye Hotel soon. Sincerely, Mercure Istanbul Umraniye Hotel Management

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 95 件のレビュー 8.6/10 朝食
  • 87 件のレビュー 8.5/10 料理
  • 58 件のレビュー 8.7/10 雰囲気

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