メルキュール イスタンブール ウムラニエ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.4/5 69 件のレビュー

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Alemdag Cad Site Yolu Sokak, No 20 Umraniye, 34768 イスタンブール, トルコ

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当ホテルの客室

ホテル所在地

メルキュール イスタンブール ウムラニエ

Alemdag Cad Site Yolu Sokak, No 20 Umraniye
34768 イスタンブール
トルコ

GPS:41.028724, 29.116724

電話番号
ファックス +90 216 631 20 20

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

MUNDO RESTAURANT

Mundo Restaurant serves a selection of meals from Turkish and world cuisine and opens for breakfast, lunch and dinner.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.4/5  69 件のレビュー

トリップアドバイザーの評価  4.0/5  206 件のレビュー

Brilliant Service

トリップアドバイザーの評価 5.0/5

dogu9918 トリップアドバイザー認証口コミ

My wife and I were very pleased with the hotel and everything was perfect. Mr. Sertuğ was helpful and supportive throughout our stay. We would like to thank him again. It was a wonderful stay and we were very pleased with everything. We would also like to thank Mr. Sertug for upgrading our room.

No way this is a four star hotel. They are determined to offer the bare minimum.

トリップアドバイザーの評価 2.0/5

Ted P トリップアドバイザー認証口コミ

The biggest issue: The food is expensive yet not very good--even so, the manager told me that it was a "problem" that I was ordering food to my room from a delivery service! That kind of directive is totally new to my experience. There were also lot of other problems. My room was pretty cramped, and not very well designed in terms of space. (It was a very oddly shaped room that had lots of dead, unusable space.) The lamp on the desk had a broken wire that was bandaged with electrical tape; nonetheless, it shorted out and almost shocked me when I tried to turn it on. The hammams in the spa area were not functional. The towels offered in the spa area are basically thin rags. The front desk person was not willing to help me in calling a pharmacy to order some medications (I don't speak Turkish). He told me to just visit the pharmacy myself. The laundry service was overpriced. The coffee machine was erratic in the breakfast room. The electricity went out one morning. The water was shut off for one evening. The breakfast, besides being not very good, had very odd selections. The most extensive part of the breakfast is the salad bar/olive bar--who wants to eat salad and olives for breakfast? The hot dishes were sometimes not very hot. (The containers used to serve the hot dishes had broken hinges and wouldn't stay open unless you held it open with one hand...making it difficult to serve yourself.) The air conditioning is quirky--sometimes setting the A/C at 23 degrees makes the room cooler than setting it at 19 degrees... There were advertisements in my room. I had to pay for my entire 2-week stay in advance, and could not make it shorter without losing money. (I should have recognized this as a red flag.) I am probably forgetting other things. I go to Istanbul several times a year, but I will never stay here again, despite the convenient location. The hotel is designed to meet only the minimum standard of acceptability.

残念です

お客さまの声 1.5/5

Hiro ビジネス - 確認済みレビュー すべて

初めてMercureに泊まりましたが、通された部屋はサウナのような状態になっていてとても部屋に居られる状態ではなかったです。事前の点検などされていないようでした。 初めにフロントへ電話した時にはエアコンが効くまで時間がかかるといわれ、とりあえず1時間ほど外を散策して戻っても同じ状態。冷蔵庫も壊れて使えない部屋でした。 その後、部屋を変えていただきましたが、通されたのは喫煙部屋。私は喫煙者なのでよかったですが、 変える際に喫煙部屋しかないがよいか？の確認もなし。 朝食も選択肢があまりなく、コーヒーマシーンも調子が悪いのか全くコーヒーの香りがせず正直飲めたものではなかった。

An acceptably unacceptable stay!

トリップアドバイザーの評価 2.0/5

GillyW57 トリップアドバイザー認証口コミ

An interesting stay - not what we were expecting! Rooms were comfortable and staff were friendly and keen to please. However, the hotel has no bar - despite being advertised and showing photos of a bar and there is no alcohol served anywhere in the hotel. The restaurant was pleasant but deserted so no atmosphere. The menu was limited and the food was barely adequate. There is nowhere else close by to eat or drink. Breakfast was included although we were advised otherwise, but choices were not particularly international. It was an adequate hotel but not the start to our holiday that we were expecting.

OK One-Night Stsy

トリップアドバイザーの評価 4.0/5

Gourmandsouth Couples - トリップアドバイザー認証口コミ

The Receptionist was excellent as was dinner - we were the only diners as it was a national holiday. The room was fine but in the morning whilst in the shower all the water in the bathroom stopped. Reception said there was a problem with their water pump which was soon resolved. The Hotel is in a business area on the Asian side which is not ideal for the airport or port.

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。