Mercure São Paulo Grand Plaza Paulista 4성

고객 평점 (ALL 평가) 4.0/5 1,163 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure São Paulo Grand Plaza Paulista - Image 1
Mercure São Paulo Grand Plaza Paulista - Image 2
Mercure São Paulo Grand Plaza Paulista - Image 3
Mercure São Paulo Grand Plaza Paulista - Image 4
Rua Leoncio De Carvalho, 201, 04003010 SÃO PAULO, 브라질

호텔설명

호텔 추가 정보

  • Event rooms accommodate up to 36 people

  • 15-minute drive to Praça da Sé

  • 3 minute-drive from Brigadeiro subway station

  • 3 minute-drive to Beneficência Portuguesa Hospital

  • 13-minute drive to São Paulo - Congonhas Airport

숙박

호텔 위치

Mercure São Paulo Grand Plaza Paulista

Rua Leoncio De Carvalho, 201
04003010 SÃO PAULO
브라질

GPS:-23.57184, -46.64675

전화
팩스 +55 11 2627-6701

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GRAND PLAZA SAO PAULO JARDINS

The restaurant is located on the mezzanine with a sophisticated and inviting atmosphere. It offers an à la carte menu specializing in international cuisine, as well as a buffet service according to the customer's request.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  1,163 리뷰

TripAdvisor 평가  3.9/5  1,041 리뷰

Disappointing

트립어드바이저 평점 2.0/5

CvB20152015 TripAdvisor 인증 리뷰

Centrally located in Paulista area and offers a varied breakfast buffet. Roooms are well appointed and spacious, however, look a bit dated. Onsite gym is rather small and insufficiently ventilated. Services need an upgrade - a four star hotel should just offer drinking water and daily addition of coffee/tea.Over coures of week, required three times assistance with failing door lock.

Dear, Thank you for sharing your experience with us. I'm sorry for the inconvenience with the door, as soon as we found out it was fixed. I hope to see you again in the near future. Best regards, Fernanda Gomes General Manager.

Worst experience ever! Booked room been sold to walk in

트립어드바이저 평점 1.0/5

dilont2018 TripAdvisor 인증 리뷰

Worst experience ever. We booked and paid for the suites days in advance, but upon arrival we were forced to stay in the standard rooms because all suites been sold to walk in customers at much higher rates!! No credibility at all! Never come again!!

Sr. Dilon, Obrigada em compartilhar conosco a sua experiência. Estaremos verificando o que houve em sua reserva, confesso que fiquei surpresa com o relato. Seria um enorme prazer lhe receber em um futuro breve e reparar essa questão. Saiba que estaremos sempre à sua disposição! Atenciosamente, Fernanda Gomes Gerente Geral

Great location but average hotel

트립어드바이저 평점 3.0/5

Jack02 Solo travel - TripAdvisor 인증 리뷰

Good things: - great location just 3 minutes from Av Paulista - big and comfortable bedrooms - very helpful and kind reception staff Bad things: - it’s an old hotel with many issues - bedroom entry cards get deactivated all the time. You get frequently locked out and you need to go to reception and activate your door card every time you move from the room - there’s a collection of different pillows on the bed. Some old and stained with yellow sweat stains - disgusting (see pictures). Some flat and worn out. Some ok. - air conditioning in the bedroom hardly works. It’s set up non stop on 17 degrees and the room is still very warm - there are only 2 elevators and they are very slow. They are card activated but cards sometimes work and sometimes don’t work. It’s very frustrating - air conditioning in lobby restaurant area doesn’t work. It’s very hot and uncomfortable - bedroom TV has very bad reception and includes mostly news and Brazilian channels. Just super boring.

Jack, Thanks so much for your review. Please, know that we are working on all the mentioned improvement points. I hope to welcome you again. Best Regards, Fernanda Gomes General Manager

Disappointing in some areas

트립어드바이저 평점 3.0/5

fredflyer16 Couples - TripAdvisor 인증 리뷰

WiFi was terrible. They only allow 2 connections per room which is inadequate for 2 business people. Connections also needed to be reset often. Restaurant food was good but they only had one wine by the glass, a red. Wait staff were not knowledgeable about what they had on menu. Had to ask someone else.

Thanks for your review. your feedback is extremely important for us. I hope to receive you soon. Best Regards, Fernanda Gomes General Manager

Recommend, but a bit disappointed

트립어드바이저 평점 4.0/5

MarkMtravels Couples - TripAdvisor 인증 리뷰

The location and amenities were good. I think the services (meals, cleaning, etc) were average and I was a bit disappointed with the room. I thought it would be larger based on the description. The breakfast was good, though its not always included in the room rate

Dear Mark, Thank you so much for evaluating us. We are very happy that you enjoyed a great stay. Your comments are very welcome. It is comments like this that serve as an encouragement for improvements and engagement of our team. I hope you return back soon. Cordially. Fernanda Gomes de Oliveira General Manager Mercure SP Grand Plaza Paulista

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 337 리뷰 9.7/10 위치
  • 702 리뷰 4.9/10 객실
  • 603 리뷰 7.3/10 서비스
  • 37 리뷰 2.6/10 인터넷 가격
  • 335 리뷰 5.8/10 조식
  • 244 리뷰 2.3/10 분위기
  • 225 리뷰 5.1/10 청결도
  • 125 리뷰 4.8/10 레스토랑

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