Pullman Sao Paulo Ibirapuera 5성

고객 평점 (ALL 평가) 4.5/5 1,686 리뷰

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Rua Joinville 515, Vila Mariana, 04008-011 SAO PAULO, Brazil

호텔설명

호텔 추가 정보

  • 24-hour gym and swimming pool

  • The TastelT Bar has an original and sophisticated cocktail menu.

  • Courtesy for 1 child up to 11 years staying with parents

  • Hotel close to major hospitals such as Dante Pazzanese and Oswaldo Cruz.

  • 9-minute drive to Sao Paulo - Congonhas Airport

숙박

이 호텔 예약하기
객실 1

호텔 위치

Pullman Sao Paulo Ibirapuera

Rua Joinville 515, Vila Mariana
04008-011 SAO PAULO
Brazil

GPS:-23.58231, -46.65014

전화
팩스 +55 11 5088-4000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,686 리뷰

TripAdvisor 평가  4.6/5  2,741 리뷰

2024으뜸 시설

Disappointed

트립어드바이저 평점 2.0/5

ThomasCopeland TripAdvisor 인증 리뷰

Dear Mr. Thomas, Thank you for your review and for your kind words about our team! We are delighted to hear that you enjoyed our location, the restaurant, and Yucafé. Your compliments to Débora, Ingrid, Danton, Sarah, and Liss mean a lot, and we will be sure to share your feedback with them—they will be thrilled to know they made a difference in your experience. At the same time, we sincerely regret the inconveniences you faced. Regarding the ironing facility, we have checked the iron, and it is functioning correctly. The cooling process may take slightly longer than three minutes, which is normal. Regarding the phone, we appreciate you bringing this to our attention, and we will review this item. We hope your shirt did not get wet, especially since we have a hanger rack positioned away from the floor. As for the feedback regarding the conditions of your rooms, we sincerely appreciate your feedback. Cleanliness and guest comfort are our priorities, and we have already shared your observations with our housekeeping and maintenance managers to ensure these matters are addressed. Your insights are valuable to us, and we will use them to enhance our services. Please feel free to reach out to us directly for any special requests or assistance before your next visit. Monick I Fernandez Customer Experience cx.pullmanibirapuera@accor.com

Excellent first impressions

트립어드바이저 평점 5.0/5

Simon D 비즈니스 - TripAdvisor 인증 리뷰

Simon, Thank you for your kind words! We're delighted to hear that Victor provided great service and that you had a smooth check-in experience. It's wonderful to know that the small details, like the water and adapter, made a difference. We hope the rest of your stay is just as pleasant! Monick I Fernandez Experiência do cliente #PullmanSPIbirapuera #NotJustAHotel

Pullman with Potential

트립어드바이저 평점 3.0/5

MCTMASE TripAdvisor 인증 리뷰

Dear Tim, Thank you for sharing your experience with us and for taking the time to leave your review. Your loyalty as an ALL Gold member is extremely important to us, and we regret that some aspects of your stay did not fully meet your expectations. We are pleased to hear that you enjoyed the comfort of your room, the privileged view, and our facilities. However, we sincerely apologize for the points that did not meet your quality standards, especially regarding the check-in experience. This is not the standard of service we strive for at Pullman, and we have already forwarded your feedback to our Front Office Manager to reinforce the importance of a swift and efficient welcome for all our guests. Regarding the ongoing improvements in our facilities, we understand that any impact on the guest experience is undesirable, and we truly regret any inconvenience caused. We are constantly working to enhance our infrastructure to provide the best possible comfort. As for the solid amenities, they are part of the sustainable concept of the Premium Executive Clean Beauty category. We have implemented high-quality solid products, developed by a Brazilian company specialized in upcycling. These amenities are personalized and made from coffee oil extracted from the coffee grounds of our Plant-based Café - Yucafé, aligning with our commitment to sustainability. We have also forwarded your observations to our Housekeeping and Maintenance Managers so they can assess and implement the necessary improvements in our services and infrastructure. We would like to welcome you back and personalize your next stay to ensure you have the best possible experience. To make this happen, please reach out to me with your travel dates so I can assist with your reservation and arrange a truly restorative experience for you. Monick I Fernandez Customer Experience cx.pullmanibirapuera@accor.com

Great service

트립어드바이저 평점 4.0/5

Eric W TripAdvisor 인증 리뷰

Eric, Thank you for choosing Pullman for your family stay! We’re delighted to hear that Gustavo and Victor provided you with great support and helpful recommendations for nearby restaurants. We truly appreciate your feedback and look forward to welcoming you and your family again soon! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Many obrigadas!

트립어드바이저 평점 5.0/5

Holly B TripAdvisor 인증 리뷰

Holly, We truly appreciate your kind words and are deeply sorry for your loss. During difficult times, having a supportive and caring team can make all the difference, and we’re glad that Gustavo and Victor were able to assist you with kindness and professionalism. It means a lot to us that you visit often and can always count on our team. Please know that we are here for you, and we hope to welcome you back under more joyful circumstances in the future. Monick I Fernandez Customer Experience #NotJustAHotel #PullmanSPIbirapuera

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 226 리뷰 9.4/10 위치
  • 557 리뷰 7/10 객실
  • 744 리뷰 8.4/10 서비스
  • 23 리뷰 1.6/10 인터넷 가격
  • 303 리뷰 8.3/10 조식
  • 245 리뷰 8.1/10 레스토랑
  • 194 리뷰 7.4/10 편의 시설
  • 178 리뷰 7.2/10 분위기

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