Grand Mercure Xiamen Downtown 4 estrelas

Nota clientes Avis 4.5/5 680 comentários

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Extras do hotel

O hotel Grand Mercure Xiamen Downtown dispõe de uma localização privilegiada no centro de Xiamen, a curta distância a pé do centro comercial Paragon, da SM City Square e de muitos outros pontos de referência famosos da cidade.

Localização do hotel

Grand Mercure Xiamen Downtown

128 Jiahe Rd
Siming District
361009 xiamen
china

Tel: +865925528666

Fax: (+86)592/5528555

Check-in desde as 14h00

Check-out até às 12h00

  • EASTERN LOTUS JUNCTION :  10 27 130 755 LOTUS EAST

  • De avião

    XIAMEN GAOQI A 8,3 km / 5,16 milhas - Transporte Pagante

  • De avião

    XIAMEN GAOQI A 8,3 km / 5,16 milhas - Transporte Pagante

  • De comboio

    XIAMEN A 2,1 km / 1,3 milhas

GPS:24.485088, 118.1244675

Serviços do hotel

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Salas de reunião
Serviços de catering
  • 2 Restaurantes
  • Um Bar
  • Pequeno-almoço
    • Bufete
Reuniões/Eventos
  • 3 Salas de reunião
  • Centro de negócios
    • Centro de negócios self-service
    • Centro de negócios com equipa de suporte
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 151 quartos
    • Sem quarto para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 151 quartos para não fumadores
    • 18 pisos
  • Idiomas falados no hotel
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • WIFI de alta velocidade
    • WIFI nas áreas comuns
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% não fumadores
  • Check-in e check-out
    • Check-out expresso
  • Porteiro
    • Porteiro
  • Concierge
    • Concierge
  • Cofre na receção
    • Cofre na receção
Acesso ao alojamento
  • Transporte de ligação
    • XMN Custo adicional
    • XIAMEN GAOQI Custo adicional
    • XIAMEN GAOQI Custo adicional
    • XMN Custo adicional
  • Parking
    • No local
    • 25 lugares de estacionamento
    • Público

As nossas opções de alojamento

Todos os 151 quartos e suites oferecem bastante espaço e dispõem de janelas panorâmicas, mobiliário modular, TVs de ecrã plano e casas de banho com banheiras de designer e chuveiros separados.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 3

  • Tamanho máximo: 108

  • Capacidade máxima: 120 pessoas

  • Capacidade máxima para banquetes: 60 pessoas

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Avaliações dos nossos clientes sobre o
Grand Mercure Xiamen Downtown

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL 4.5/5

680 comentários

Classificação do TripAdvisor 4.0/5

46 comentários

Very nice and warm services hotel

Nota Tripadvisor 5.0/5

ekpfong Family - 01/11/2019 Avaliação com certificação TripAdvisor

I was upgraded to a very nice hotel room and through out my stay, all the hotel staff are very friendly and helpful. They would try all means to meet all my needs if possible. Overall, it is a nice and warm stay for me and its location is very convenient to take buses and train around the island.

Good Trip

Nota Tripadvisor 4.0/5

henryl437 Couples - 30/05/2019 Avaliação com certificação TripAdvisor

FOM Zoeke arranged a good and pleasant stay in this well-managed property. He surprised us with an ultra special, super warm welcome together with his GM Tommy and HRM Holiday 小姐。An excellent set up, where utmost care and attention is showered on guests. Well-recommended to all looking for a mid-range Accor property in Downtown Xiamen.

Main problem is communication

Nota Tripadvisor 4.0/5

1Dariusz0 Business - 20/05/2019 Avaliação com certificação TripAdvisor

The staff at the front desk and restaurants do not speak English. It is not a problem to check-in and check-out if you present your passport to the staff. The problems start in case that you need anything more. On the 17th floor there is a place where, theoretically you can get some refresments for which you get coupon when checking-in. One day nobody was there. The other day the waiter appeared and on the simple question he showed us his mobile display wher you can read: "I don't speak English". In thic hotel you feel a bit unsafe becase in case of emergency nobody would understand that need some help. All in all, good hotel but absolutely necessary is to employ staff speaking English.

Good hotel if you can speak chinese

Nota Tripadvisor 3.0/5

Kevin-A-Jopaz Business - 03/05/2019 Avaliação com certificação TripAdvisor

Well located in downtown Xiamen. Exquisite Duplex suite was a nice big room and very comfortable. Breakfast was okay. The biggest issue we faced was that very few of the staff spoke English which made the stay very difficult to get information and other things to meet our needs. Would have expected that a hotel of this level in the hospitality industry and catering to people from around the world would have had more multi lingual available to help guests. At checkout we were told that we needed to go to Terminal 4 to catch our flight with China Southern. This information was wrong and we had to catch another taxi to Terminal 3. Overall a reasonably good hotel with the room and location however the communication issue made for a very average stay.

My stay in Xiamen

Nota Tripadvisor 4.0/5

timor43 Business - 31/08/2018 Avaliação com certificação TripAdvisor

Came to Xiamen for work and stayed at Mercure. Distance from Airport was very short (only 20 minute ride). Location of Hotel was close most things, but with taxi you reach most of the interesting places in less than 20 minutes. Hotel was really nice and high standard. However the corridors had permanent carpets installed and the room also partially had carpets. I prefer clean wood or stone floor. Easier to keep clean, even though Mercure ws spotlessly clean. Reception had very friendly staff who helped you even beyond their obligation - thanks, but not all speak English (would expect that by now at a luxury hotel). It did not give me any problems though. Taxi is fantastically cheap and most of the time there is no need to hazzle. Then just take another taxi.For attractions: GulanYu Island was a nice visit, but expect to stay there all day if you do not want to run. Ordering tickets was also horribly difficult and not for non-chinese tourists. A Chinese friend need to do the booking. Price range also 35-308RMB depend how you order the tickets and what time the crossing over to there is done.

Thank you for your recent feed back about your experience with us.We look forward to welcoming you again soon.

so terrible.

Nota Tripadvisor 1.0/5

unimsong Family - 08/08/2018 Avaliação com certificação TripAdvisor

Before I stayed in Novotel Saigon in Vietnam. Novotel Saigon is low level hotel than xiamen grand mecure. But novotel is better than xiamen. I think xiamen grand mecure does not much level. Romm interior is so terrible and dirty.

Before I stayed in Novotel Saigon in Vietnam. Novotel Saigon is low level hotel than xiamen grand mecure. But novotel is better than xiamen. I think xiamen grand mecure does not much level. Romm interior is so terrible and dirty.

Good location but bad internet / wifi

Nota Tripadvisor 3.0/5

TravellerMay2016 Friends getaway - 01/08/2018 Avaliação com certificação TripAdvisor

Hotel is in good central location. But very poor standard for a hotel under Accor. Some staffs were very rude. Rooms are large and clean. However the wifi is disaster ! First time encounter a hotel wifi that must log in with a local phone number. Obviously we don't have and end up using our own data roaming. Never stay again.

Thank you for your recent feedback about your experience with us.Please be rest assured that your feedback has now been shared with our Executive team in order for them to ensure that we consciously improve our service .We look forward to welcoming you again soon.

Very dirty hotel

Nota Tripadvisor 1.0/5

Kpckpc1970 Business - 30/03/2018 Avaliação com certificação TripAdvisor

The floors are not clean as dirt on the carpet and floor can be seen on check-in is still there after several days. The bathroom curtain is full mold and the shower room floor felt very slippery. Wiped the shower room floor and the white towel turns black and green! Bed sheets are changed only twice throughout 7 days stay. And amenities are not replenished. Lots of shampoos are given, but not shower gels or lotions or conditioners. Seems like housekeeping staff visits the room, makes up the bed, put in shampoos and left! Room walls, mirrors are full of dirt and stains.

Thank you for your recent feedback about your experience with us.Please be rest assured that your feedback has now been shared with our Executive team in order for them to ensure that we consciously improve our service We very much look forward to welcoming you again soon.

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