Catatan tamu Avis (Peringkat ALL) 4.5/5 690 ulasan
Hotel yang disetujui ALLSAFE
Grand Mercure Xiamen Downtown berlokasi strategis di pusat Xiamen, dapat berjalan kaki ke Pusat Perbelanjaan Paragon, SM City Square, dan tengara kota terkenal lainnya.
Restoran Triumph terletak di lantai 15. Menyajikan sarapan dan makan malam prasmanan dengan hidangan internasional dan lokal serta opsi a la carte dengan pemandangan kota menakjubkan. Ruang makan pribadi dapat mengakomodasi hingga 6 orang.
Restoran Cina kami berspesialisasi dalam hidangan lokal yang autentik. Ketiga ruang pribadi mewah dan aula besar mampu melayani hingga 90 tamu.
Check-in dari - Check out sampai
151 kamar dan suite luas dengan jendela dari lantai ke langit-langit, perabot modular, dan TV layar datar, serta kamar mandi en suite dengan bak mandi apik dan pancuran terpisah.
Jumlah ruang pertemuan: 3
Ukuran maksimal: 108 m²
Kapasitas maksimal: 120 orang
Kapasitas perjamuan maksimal: 60 orang
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
Very nice and warm services hotel
ekpfong Family - 01/11/2019 Ulasan TripAdvisor tersertifikasi
I was upgraded to a very nice hotel room and through out my stay, all the hotel staff are very friendly and helpful. They would try all means to meet all my needs if possible. Overall, it is a nice and warm stay for me and its location is very convenient to take buses and train around the island.
henryl437 Couples - 30/05/2019 Ulasan TripAdvisor tersertifikasi
FOM Zoeke arranged a good and pleasant stay in this well-managed property. He surprised us with an ultra special, super warm welcome together with his GM Tommy and HRM Holiday 小姐。An excellent set up, where utmost care and attention is showered on guests. Well-recommended to all looking for a mid-range Accor property in Downtown Xiamen.
Main problem is communication
1Dariusz0 Business - 20/05/2019 Ulasan TripAdvisor tersertifikasi
The staff at the front desk and restaurants do not speak English. It is not a problem to check-in and check-out if you present your passport to the staff. The problems start in case that you need anything more. On the 17th floor there is a place where, theoretically you can get some refresments for which you get coupon when checking-in. One day nobody was there. The other day the waiter appeared and on the simple question he showed us his mobile display wher you can read: "I don't speak English". In thic hotel you feel a bit unsafe becase in case of emergency nobody would understand that need some help. All in all, good hotel but absolutely necessary is to employ staff speaking English.
Good hotel if you can speak chinese
Kevin-A-Jopaz Business - 03/05/2019 Ulasan TripAdvisor tersertifikasi
Well located in downtown Xiamen. Exquisite Duplex suite was a nice big room and very comfortable. Breakfast was okay. The biggest issue we faced was that very few of the staff spoke English which made the stay very difficult to get information and other things to meet our needs. Would have expected that a hotel of this level in the hospitality industry and catering to people from around the world would have had more multi lingual available to help guests. At checkout we were told that we needed to go to Terminal 4 to catch our flight with China Southern. This information was wrong and we had to catch another taxi to Terminal 3. Overall a reasonably good hotel with the room and location however the communication issue made for a very average stay.
My stay in Xiamen
timor43 Business - 31/08/2018 Ulasan TripAdvisor tersertifikasi
Came to Xiamen for work and stayed at Mercure. Distance from Airport was very short (only 20 minute ride). Location of Hotel was close most things, but with taxi you reach most of the interesting places in less than 20 minutes. Hotel was really nice and high standard. However the corridors had permanent carpets installed and the room also partially had carpets. I prefer clean wood or stone floor. Easier to keep clean, even though Mercure ws spotlessly clean. Reception had very friendly staff who helped you even beyond their obligation - thanks, but not all speak English (would expect that by now at a luxury hotel). It did not give me any problems though. Taxi is fantastically cheap and most of the time there is no need to hazzle. Then just take another taxi.For attractions: GulanYu Island was a nice visit, but expect to stay there all day if you do not want to run. Ordering tickets was also horribly difficult and not for non-chinese tourists. A Chinese friend need to do the booking. Price range also 35-308RMB depend how you order the tickets and what time the crossing over to there is done.
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