ジョイ~ノスタルグ ホテル & スイート マニラ マネージド by アコーホテルズ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,816 件のレビュー

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ジョイ~ノスタルグ ホテル & スイート マニラ マネージド by アコーホテルズ

17 ADB Avenue, Ortigas Center, Pasig City
1600 マニラ
フィリピン

GPS:14.587477, 121.060066

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チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOSTALGIA LOUNGE AND BAR

Step back in time and relive the good old days amidst a backdrop of contemporary classic elegance. A private dining area is available for meetings with business associates or private gatherings with friends.

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お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,816 件のレビュー

トリップアドバイザーの評価  4.5/5  960 件のレビュー

2024エクセレンス認証

A warm welcome back with impeccable service and special touches

トリップアドバイザーの評価 5.0/5

Armilette V ファミリー - トリップアドバイザー認証口コミ

I had a wonderful stay at your hotel and wanted to share my appreciation. Every staff member we encountered was exceptionally accommodating and consistently greeted us with a smile, which made our visit truly enjoyable. The room we stayed in was fantastic-clean, spacious , and well-maintained. As an Accor member, I particularly felt valued and welcomed, which made the experience even more special. Gino, Janella and Robyn from Front Office stood out with exceptional service and genuine friendliness. I also want to thank you for the special amenities provided for my son; they were a thoughtful touch that made his stay even more memorable. Thank you for making our stay pleasant and enjoyable.

A wonderful stay...as usual

トリップアドバイザーの評価 5.0/5

_ralim488 ファミリー - トリップアドバイザー認証口コミ

Even though my request for an early check-in wasn't granted, everything about our stay in Joy Nostalg is quite memorable in a very nice way. In-room amenities were more than sufficient with quick deliveries for requests provided by Housekeeping. It is worth noting also that the warm greetings and smiles that the staff members give, are just what we needed to show-off Filipino hospitality. And by the way, thank you for the late check-out. The king size bed may need upgrading as it seems to be worn out over time.

Dear _ralim488, Thank you for sharing your experience with us. We are delighted to hear that you had a wonderful stay at Joy Nostalg Hotel & Suites Manila. We appreciate your kind words about our in room amenities and the exceptional service provided by our Housekeeping team. Your feedback regarding the king size bed is duly noted and will be shared with the relevant department for improvement. We apologize for not being able to accommodate your early check in request and thank you for your understanding. We are thrilled that you enjoyed the Filipino hospitality shown by our staff. Looking forward to welcoming you back for another memorable stay. Rajino F. Santos Front Office Manager

Top tier, Phenomenal, Outstanding Customer Services

トリップアドバイザーの評価 5.0/5

Justina B トリップアドバイザー認証口コミ

I would like to start by saying the customer service at the Joy Nostalg was top tier from the time I got to the location until the time I left. The staff at the doors are very prompt, nice, and quick to help. I couldn’t even grab my bags they had already taken them inside. The front desk was very quick when responding to request. Not one person gave me a hard time or made me feel like I didn’t matter as a customer. The most captivating experience was with Alex. He was absolutely amazing. Anything I asked Alex he responded promptly and resolved my request. Lastly I commend Alex, Naya, and Marlon for their customer service last night. While in the lobby I witnessed Alex, Naya, and Marlon be called names like stupid. The guest that had just arrived spoke to them in a very disrespectful manner. The 3 employees were insulted like they were not even humankind. The aggression from the customer was very baffling. The customer was so rude to the point I asked the Ates I was with if we needed do something. It was horrible. After being insulted and greeted with ignorance; Alex, Naya, and Marlon all maintained a friendly face and spoke kindly to the guest. All three employees remained humble. They definitely deserve some praise. Overall phenomenal experience!!! I will be staying at the Joy Nostalg again!!! One of the most top tier Hotels in Manila.

Dear 724justinab Thank you for taking the time to share your review. We are deeply moved by your words and truly grateful for your recognition of our team’s efforts. At Joy Nostalg, we pride ourselves on providing exceptional service, and it brings us immense joy to know that your experience with us was nothing short of top tier. Alex, Naya, and Marlon exemplify the values we hold dear—professionalism, kindness, and an unwavering commitment to our guests, even in the face of challenging situations. Your acknowledgment of their poise and dedication, especially during such a difficult encounter, means the world to us. They are indeed deserving of all the praise you have given. We are honored that you felt valued throughout your stay and that our team made such a positive impression. Your feedback not only uplifts us but also reaffirms our commitment to ensuring every guest feels respected and well cared for. We look forward to welcoming you back to Joy Nostalg and continuing to provide you with the outstanding service that makes our hotel one of the best in Manila. Thank you once again for your kind words and for choosing to stay with us. Rajino F. Santos Front Office Manager

Comfortable, enjoyable.

トリップアドバイザーの評価 5.0/5

Getaway39354746776 Couples - トリップアドバイザー認証口コミ

Joy Nostalg has a very friendly staff. It is a short walking distance to many malls—Megamall, Podium. Robinson’s, Shangrila. We enjoyed breakfast with a changed menu each day. They accommodated our room requests, which we are very pleased about. We have stayed at Joy Nostalg multiple times and plan to do so again in a few months.

Dear Getaway39354746776 Thank you for your kind words and for choosing Joy Nostalg Hotel & Suites Manila. We are delighted to hear that you found our hotel comfortable and enjoyable. It is gratifying to know that you appreciated the friendliness of our staff, the convenient location near shopping malls, and the varied breakfast menu. We are thrilled to have met your room requests satisfactorily. We look forward to welcoming you back in a few months! Rajino F. Santos Front Office Manager

Most favorite staycation to date

トリップアドバイザーの評価 5.0/5

Eunice Mae C トリップアドバイザー認証口コミ

First time staying here, and I highly recommend this place. We initially booked this because we saw that they have an indoor heated pool which we like to use for our baby - and to celebrate my husband’s birthday. When we arrived, we instantly loved the place. All the staff were super nice and accommodating, and the hotel and our room were neat and clean with complete utensils, the restaurant food was delicious (we ordered food for breakfast), and they even offered a crib/playpen for our baby which made our stay completely hassle-free. We were also chosen as guest of the day and even offered us 6 complimentary drinks from their restaurant. And they offer free parking. Staying here is convenient and worth the price. Kudos to Gelo for taking good care of us during that day.

Dear Eunice Thank you very much for your kind review of your recent stay at Joy Nostalg Hotel & Suites Manila. We are delighted to hear that you had a wonderful stay and that you enjoyed the facilities and services provided, especially the indoor heated pool and the delicious restaurant food. It is our priority to ensure that our guests have a comfortable and memorable experience, and we are glad that we were able to meet your expectations. We appreciate your recognition of Gelo for his excellent service. Your feedback is truly valuable to us, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Rajino F. Santos Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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