Sofitel Ambassador Seoul Hotel & Serviced Residences 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 4,012 件のレビュー

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209 Jamsilro, Songpagu, 05552 SEOUL, 韓国

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Sofitel Ambassador Seoul Hotel & Serviced Residences

209 Jamsilro, Songpagu
05552 SEOUL
韓国

GPS:37.514062, 127.106743

電話番号
ファックス +82 2-2092-6001

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敷地内
  • プール
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  4,012 件のレビュー

トリップアドバイザーの評価  4.9/5  886 件のレビュー

2025エクセレンス認証

Awesome experience with Sofitel seoul

トリップアドバイザーの評価 5.0/5

Passport66763910732 トリップアドバイザー認証口コミ

We booked for our date right before the new year Rosie from Sofitel helped us and gave us excellent services She has been the most professional personnel duration of our stay If you come to Sofitel Seoul Look for rosie

The most proper 5 stars hotel in Jamsil

トリップアドバイザーの評価 5.0/5

Doi Y トリップアドバイザー認証口コミ

I've never left review before even though I always stay at Sofitel whenever I visit Jamsil, but I am writing it this time because I was impressed by Sally's considerable help. I personally think that the service is what I pay for when I stay at a hotel, and in that sense, Sofitel is always the best choice in Songpa area in Seoul. I knew that most of workers here are experienced and professional, but this time Sally was so attentive, she noticed exactly what I needed and helped me with it even before I asked her. I'm writing this review a month later since I got her help as I've been busy flying around recently, I'm quite sure she's forgotten about me ahaha but I do hope I can see her and say thanks next time I visit Sofitel again.

Dear doiy2025, Bonjour! 안녕하십니까. Warmest Greetings From Sofitel Ambassador Seoul Hotel & Serviced Residence. Thank you very much for taking the time to share your valuable feedback. We sincerely appreciate your continued choice of Sofitel Ambassador Seoul whenever you visit Jamsil, as well as your kind and thoughtful words. As you mentioned, we believe that service is the most important value of a hotel, and we are truly delighted to hear that Sally’s attentive and thoughtful service left such a positive impression on your stay. Your kind compliments will certainly be shared with her as a great source of encouragement. We are also deeply grateful that you remembered your experience and took the time to write this review despite your busy schedule, even a month later. We will continue to do our utmost to ensure that every visit is met with the same level of comfort and satisfaction. Thank you once again for your continued support, and we look forward to welcoming you back to Sofitel Ambassador Seoul for another refined and memorable stay. Wishing you a Happy New Year. Best Regards, Kus Kim Guest Experience Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

Happy Birthday with Sofitel.

トリップアドバイザーの評価 5.0/5

Tour45533811797 トリップアドバイザー認証口コミ

I visited Sofitel to celebrate my birthday and my friend’s birthday. Hyun warmly welcomed us at check-in, and there was such a cute handwritten note waiting for us in the room. It was a truly great and heartwarming experience. I hope to meet Hyun again on my next trip.

Dear Tour45533811797, Bonjour, 안녕하십니까! Warm greetings from Sofitel Ambassador Seoul. Thank you very much for choosing Sofitel Ambassador Seoul to celebrate such a special occasion and for sharing your kind feedback with us. It truly means a great deal to know that your birthday celebration—and your friend’s as well—was a memorable and heartwarming experience. We are delighted to hear that Hyun made you feel warmly welcomed upon check-in and that the handwritten note in your room added a special touch to your stay. Your kind words will be personally shared with Hyun, as feedback like yours is a wonderful source of motivation and pride for our team. Creating meaningful moments and celebrating our guests’ special occasions is at the heart of what we strive to do, and we are truly honored to have been a part of your birthday celebration. We sincerely hope to have the pleasure of welcoming you back again in the future and that you will have the opportunity to meet Hyun once more on your next visit. Once again, thank you for your lovely review, and we wish you happy new year. Warm regards, Kus Kim Guest Experience Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

A beautiful One-of-a-Kind Stay

トリップアドバイザーの評価 5.0/5

WildWestW トリップアドバイザー認証口コミ

My stay at Sofitel Ambassador Seoul was a truly luxurious and deeply personalized experience from beginning to end — beginning well before I ever arrived. In the days leading up to my stay, the Sofitel team was exceptionally communicative. Every question and inquiry I had was answered promptly, respectfully, and with genuine care. The pre-arrival communication alone set the tone for the level of attentiveness and professionalism I experienced throughout my stay, and it made me feel both valued and well prepared before stepping foot on the property. Despite arriving over two hours later than expected due to traffic, the spa team graciously accommodated me without hesitation. The massage itself was slightly firm but very effective, and the body scrub was absolutely wonderful. I especially loved the thoughtful flow of the spa experience — from the beautiful showers between treatments to the soothing mask and overall ambiance. Guest Relations' Jisoo made my stay exceptionally special. She decorated my room beautifully for my birthday, including a heartfelt design on the full-length mirror that truly made me feel celebrated. She consistently complimented me whenever we crossed paths and took wonderful care of me throughout my stay, including arranging a lovely room upgrade. Her warmth, attentiveness, and genuine kindness elevated my experience in a way I will never forget. Throughout my stay, the hotel surprised me with delicious desserts and thoughtful touches that made returning to my room a joy. Breakfast was very tasty, with high-quality offerings and a relaxed atmosphere. While my American Express package did not include breakfast, the hotel generously provided a substantial credit for incidentals and dining at their restaurants, which I greatly appreciated. Concierge Rohan was equally wonderful — kind, attentive, and highly responsive. He honored every request I had with professionalism and ease, making the entire experience feel seamless. Sofitel Ambassador Seoul exemplifies refined luxury paired with heartfelt hospitality. From pre-arrival communication to check-out, I felt genuinely cared for and celebrated. I would happily return and highly recommend this property to anyone seeking an elevated, personalized stay in Seoul.

Dear WildWestW, Bonjour, 안녕하십니까. Warm greetings from Sofitel Ambassador Seoul. Thank you very much for taking the time to share such a beautifully written and heartfelt review. Your kind words truly touched us, and our entire team felt both honored and inspired while reading your message. We are delighted to hear that you were pleased with your experience from the pre-arrival communication through the spa, room, dining, and overall service throughout your stay. It is especially gratifying to know that our spa team was able to accommodate your delayed arrival comfortably, and that you enjoyed both the treatment itself and the thoughtfully curated flow and ambiance of the spa experience. Your generous recognition of our Guest Relations team member Jisoo and our Concierge Rohan means a great deal to us. We will be sure to personally share your warm compliments with them, as feedback like yours is the greatest encouragement for our team members and a reminder of the impact of genuine hospitality. We are also very pleased to know that the birthday surprises, room decoration, desserts, and dining credits contributed positively to your stay. Creating moments that make our guests feel truly welcomed and celebrated is at the heart of what we strive to do, and we are grateful that this was reflected in your experience. It brings us immense joy to hear that you felt sincerely cared for from check-in to check-out. We would be absolutely delighted to welcome you back in the near future and to create yet another memorable and personalized stay for you. Once again, thank you for your kind words and for choosing Sofitel Ambassador Seoul. We wish you continued happiness and look forward to welcoming you again very soon. Warm regards, Kus Kim Guest Experience Manager Sofitel Ambassador Seoul Hotel & Serviced Residences.

나의 신혼여행

トリップアドバイザーの評価 5.0/5

Abdulrahman A トリップアドバイザー認証口コミ

I came in here for my honeymoon and the whole hotel staff was very polite and helpful and made my experience worthwhile. Special thanks to Zoe, she made sure that our stay is special by assisting us multiple times on locations to visit in Seoul, and left us a heartfelt massage in the room prior to checking in. Elena in the reception was very lovely and made sure our check in process was hasty and stress free. Kimi and Michael from the concierge were really helpful with recommendations and commuting. Definitely coming back here again!!

Dear Abdulrahman A, Bonjour, Warmest Greetings From Sofitel Ambassador Seoul Hotels & Serviced Residences. Thank you very much for choosing our hotel to celebrate such a special occasion as your honeymoon, and for sharing your wonderful feedback with us. We are truly delighted to hear that your stay was memorable and that our team was able to contribute positively to your experience. Your kind words mean a great deal to all of us. We sincerely appreciate your recognition of Zoe for her thoughtful assistance and for making your stay extra special with her heartfelt welcome message, as well as for sharing helpful recommendations on places to visit in Seoul. We are also grateful for your kind mention of Elena at the reception for ensuring a smooth, efficient, and stress-free check-in experience. Additionally, we are pleased to hear that Kimi and Michael from our concierge team were able to assist you with helpful recommendations and commuting guidance. Your compliments will certainly be shared with them and the entire team as a great source of encouragement. It was truly an honor to be part of such a meaningful journey, and we look forward to welcoming you back again in the future to create even more memorable moments together. Congratulations once again, and we wish you a lifetime of happiness. Best Regards, Kus Kim Guest Experience Manager Sofitel Ambassador Seoul Hotel & Serviced Residences

との提携 TripAdvisor

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