カシア プーケット 5 つ星

トリップアドバイザーの評価 4.7/5 2,682 件のレビュー

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説明

ホテルのその他の情報

  • オーシャンフロント

  • スパ

  • 屋外プール

  • ポール ジェンセンが設計した18ホールのチャンピオンシップゴルフコース

  • プライベートビーチとウォータースポーツ施設

当ホテルの客室

ホテル所在地

カシア プーケット

64 Moo 4 Srisoonthorn Road, Thalang
83110 プーケット
タイ

GPS:8.000417, 98.296741

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敷地内
  • プール
  • 駐車場
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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トリップアドバイザーの評価  4.7/5  2,682 件のレビュー

Crashia, not Cassia

トリップアドバイザーの評価 1.0/5

ZeZuKa トリップアドバイザー認証口コミ

Cassia Bang Tao presents itself with the promise of prime location, stylish rooms, and Accor-standard service. Yet, the reality quickly diverges from expectations. Atmosphere: From the moment of arrival, one is struck not by hospitality but by an unsettling environment dominated by rude guest behavior. The staff themselves seem caught in the same dissonance, unable to elevate the tone. Rooms: The accommodation is modern and comfortable, but housekeeping every two days is far below the standard implied by a five-star association. Breakfast: A complete disappointment. The quality of food is poor, and staff appear embarrassed to serve it. Compounding this, the dining area is overwhelmed by undisciplined guests hoarding food in a manner that undermines any sense of refinement. Brand Alignment: Accor should seriously reconsider the positioning of Cassia. At present, it feels less like a lifestyle hotel and more like a chaotic service residence. Conclusion: Cassia Bang Tao has potential, but it is currently mismanaged and misaligned with Accor’s brand promise. While I do not rule out returning, it is imperative that Accor revamps this property—both in operations and guest culture management—before it can truly deliver on expectations.

Good hotel

トリップアドバイザーの評価 5.0/5

Tatiana A トリップアドバイザー認証口コミ

This is first time to stay at Cassia Hotel Phuket, the staff at reception so friendly and helpful. The breakfast very delicious 😊😊

Hi tatianaaM7517VY, Thank you very much for sharing your wonderful feedback. We’re delighted to hear that your first stay at Cassia Phuket was such a positive experience. Our reception team will be thrilled to know their friendly and helpful service made a great impression. We’re also happy to hear you enjoyed our delicious breakfast. We hope to welcome you back for another enjoyable stay very soon! Be Cool with Cassia! Supattra A. Director of Operations

Great location and beautiful hotel

トリップアドバイザーの評価 5.0/5

Soraya M トリップアドバイザー認証口コミ

Very nice location , feeling safe and very secure. People are just adorable and we really appreciate everything here for our stay . We came in beginning of December which should be peak season but the hotel doesn’t seem to be full so we were very happy to be able to rest. The hotel is largest that I thought so we really appreciate the landscape and the beach is stunning.

Hi M5691VAsorayam, Thank you very much for sharing your wonderful feedback. We are delighted to hear that you enjoyed our great location, the sense of safety and security and the warm hospitality from our team. Your kind words truly mean a lot to us. We are also pleased to know that your stay during early December allowed you to fully relax and that you appreciated the spacious layout of our resort and its beautiful landscape. The stunning beach is indeed one of our guests’ favorite highlights and we’re glad it became a memorable part of your experience as well. It was a pleasure having you with us, and we look forward to welcoming you back again for another relaxing and enjoyable stay. Be Cool with Cassia! Supattra A. Director of Operations

Good hotel

トリップアドバイザーの評価 5.0/5

Кирилл Х トリップアドバイザー認証口コミ

I stayed at cassia phuket with my family i think is the best hotel staff is good take care i like local food is here the restaurant have many food is good

Hi _T6516MB Thank you very much for taking the time to share your feedback. We are delighted to hear that you and your family had a wonderful stay with us at Cassia Phuket. It is great to know that you felt well taken care of by our team and that you enjoyed the local food and the variety offered in our restaurant. Your kind words truly encourage us to continue delivering a warm and memorable experience for all our guests. We look forward to welcoming you and your family back again soon. Be Cool with Cassia! Supattra A. Director of Operations

I really enjoyed the stay! We did workshops and had some time to relax over the weekend. Would have loves some team spor

トリップアドバイザーの評価 5.0/5

Tatiana M トリップアドバイザー認証口コミ

I really enjoyed the stay! We did workshops and had some time to relax over the weekend. Would have loves some team sports activities at the beach, maybe a night to dance a bit, and longer hours to use the swimming pool and the beach in the evening. Best thing, was the service, for sure!! :)

Hi N1887ADtatianam, Thank you very much for sharing your feedback with us. We are delighted to hear that you truly enjoyed your stay, especially the workshops and the relaxing weekend moments. It is wonderful to know that our service stood out as the best part of your experience — your kind words mean a lot to our team. Thank you as well for your helpful suggestions. Beach team sports, a dance night, and extended pool and beach access in the evening are great ideas and we will certainly take them into consideration as we continue to enhance our guest experience. We hope to have the pleasure of welcoming you back again soon for an even more enjoyable stay. Be Cool with Cassia! Supattra A. Director of Operations

との提携 TripAdvisor

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