バンヤン ツリー プーケット

トリップアドバイザーの評価 4.6/5 3,694 件のレビュー

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33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang, 83110 プーケット, タイ

説明

ホテルのその他の情報

  • 218棟のヴィラを擁する、タイ最大のオール プール ヴィラ リゾート

  • 受賞歴のあるバンヤンツリー スパでは、リラクゼーション トリートメントと集中的なウェルビーイング スパ トリートメントをご用意しております。

  • ダブルプールヴィラでは、ロマンチックなご旅行に最適な特別なサービスをご用意しております。

  • プロゴルファーから初心者まで楽しめる18ホールのゴルフコース。

  • シグネチャー アウトレット「Saffron」、フローティング バー「Tin Tapas」を含む6つのレストラン＆バー

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

バンヤン ツリー プーケット

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang
83110 プーケット
タイ

GPS:8.012421, 98.295657

電話番号
ファックス +66 76 325 552

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  4.6/5  3,694 件のレビュー

2024エクセレンス認証

NOT a 5 star hotel or even remotely close. Mid-range hotel that at best is maybe a 2-3 star property.

トリップアドバイザーの評価 2.0/5

G H トリップアドバイザー認証口コミ

Dear O131JFgh, Thank you very much for taking the time to share your detailed feedback following your recent stay with us at Banyan Tree Phuket. Guest insights are essential to our ongoing efforts to refine and improve every aspect of our guest experience, and we are truly grateful for the opportunity to hear your perspective. We are pleased to know that our service team was able to leave a positive impression during your stay. Delivering attentive, warm, and thoughtful service is a cornerstone of our hospitality philosophy, and we are encouraged that this aspect of your visit met expectations. However, we are deeply concerned to learn that the condition of your accommodation did not reflect the high standards we strive to uphold. We fully understand how disappointing it must have been to encounter issues relating to cleanliness, maintenance, and overall room presentation—particularly when staying in one of our premium suite categories. The experience you described does not align with the level of care, quality, and attention to detail we are committed to providing, and we regret that this impacted your stay with us. Please rest assured that your feedback has been thoroughly reviewed with both our maintenance and housekeeping teams, and we are taking immediate steps to address the concerns you have raised. Corrective actions are already underway, and your observations have contributed directly to our internal review and improvement process. At Banyan Tree Phuket, we continuously strive to create a sanctuary for the senses—a place where each guest feels genuinely cared for and completely at ease. Your experience reminds us of the importance of remaining vigilant in ensuring every element of the guest journey lives up to the standards of excellence that define our brand. We sincerely hope that, in time, you may consider giving us the opportunity to welcome you back and to restore your confidence in the quality and experience that we are known for. It would be our pleasure to provide you with a stay that fully reflects the values of the Banyan Tree brand—where comfort, refinement, and exceptional service come together to create a truly memorable retreat. Warm regards, Banyan Tree Phuket

Simply amazing

トリップアドバイザーの評価 5.0/5

AndreSarnenOW トリップアドバイザー認証口コミ

Dear AndreSarnenOW, Thank you sincerely for choosing to spend an extended six-week stay with us. It brings us great joy to know that your expectations were not only met but exceeded, and that you found our resort to be a true paradise. We are especially delighted to hear that you enjoyed the comfort and cleanliness of your villa, the high standard of service, and the warm hospitality from our entire team. Your kind words about our breakfast being a daily highlight are also deeply appreciated—it’s always wonderful to know when our efforts are recognized and remembered. At the same time, we are grateful for your candid feedback regarding the cleanliness of the breakfast seating area. Please accept our apologies for the inconvenience this caused. We completely agree that attention to detail in maintaining hygiene is essential, and your comments have been shared with our Food & Beverage leadership team for immediate action. We are reviewing our cleaning protocols to ensure this is properly addressed going forward. We also acknowledge your concern regarding the TV channels and picture quality. Thank you for bringing this to our attention. We are currently exploring upgrades to enhance our in-room entertainment experience for future guests. Your reflections on the changes in the surrounding Bangtao and Laguna areas are also heard and understood. While we aim to preserve a sense of tranquility and Thai culture within our resort, we recognize that broader regional developments can impact our guests’ perceptions and experiences. Thank you once again for your thoughtful review. We look forward to the opportunity to welcome you back in the future. Warmest regards, Banyan Tree Phuket

another perfect stay

トリップアドバイザーの評価 5.0/5

Hauke N Couples - トリップアドバイザー認証口コミ

Dear Hauke N, We sincerely appreciate you taking the time to share your wonderful feedback. It is truly an honor to welcome you back for the 6th or 7th time over the past ten years. Your continued trust and loyalty mean the world to us, and we are delighted to know that Banyan Tree feels like home to you. It brings us great joy to hear that you had another memorable stay and that our team once again made a positive impression. Providing warm, personalized service is at the heart of what we do, and we are thrilled that you appreciated the attentiveness of our staff, especially your villa host. We take pride in creating a seamless and personalized experience, and knowing that you felt truly cared for makes all our efforts worthwhile. We are also delighted that you enjoyed dining with us, particularly at Saffron. Your kind words about the food, as well as the small daily treats in the villas, mean so much to our culinary team. We continuously strive to enhance our guests’ experiences, and it is rewarding to hear that these details contributed to your overall enjoyment. Additionally, we are excited that you are looking forward to the upcoming improvements, including our new beach club. We are constantly working to enhance our offerings, and we cannot wait to share these exciting changes with you on your next visit. Once again, thank you for your kind words and for being part of our Banyan Tree family. We truly value your support and look forward to welcoming you back for another unforgettable stay. Warm regards, Banyan Tree Phuket

The best honeymoon we could have hoped for!

トリップアドバイザーの評価 5.0/5

Tourist66707537556 Couples - トリップアドバイザー認証口コミ

Dear Tourist66707537556, Warmest congratulations on your honeymoon! We are truly honored that you chose Banyan Tree to celebrate such a special occasion. It brings us so much joy to hear that you had a beautiful and relaxing stay, enjoying everything from your villa to our breakfast selections. A heartfelt thank you for recognizing our amazing team, especially Pie, who will be thrilled to know they helped make your honeymoon even more memorable. Your kind words and recommendation mean the world to us. We hope to welcome you back in the future for more unforgettable moments. Until then, we wish you a lifetime of love and happiness! Best regards, Banyan Tree Phuket

Want to reset yourself?this is the place!

トリップアドバイザーの評価 5.0/5

tfaukjai トリップアドバイザー認証口コミ

Dear tfaukjai, Thank you for your wonderful feedback. We are delighted to hear that you had such an enjoyable stay and that combining golf with your holiday at Banyan Tree Phuket made for a perfect experience. It’s great to know that you appreciated the relaxing breakfast, delicious food, and the warm hospitality of our team. A special thank you for recognizing Niwat—he will be thrilled to hear your kind words! We will be sure to share your appreciation with him and the rest of our team. We look forward to welcoming you back soon for another memorable stay. Best regards, Banyan Tree Phuket

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