Banyan Tree Tamouda Bay

This wasn’t my first time here, but my expectations were exceeded nevertheless. Due to its all-around excellence, my four-day booking turned into a month-long stay. I had the opportunity to enjoy the New year’s celebration with the Banyan Tree fam as well. Food, music, and vibe were of high quality. There’s probably not enough space to describe my entire experience, but I’ll try my best. GENERAL COMMENTS: The hotel is generally family-friendly and aesthetically pleasing from every angle. You can see the mountains, ocean, and a sky filled with stars in the evening. The place is well-lit and was especially so during the holiday-new year season. You can shop locally (10-15 minute drive) or you can head out to Tangier or Ceuta (Spanish Territory) which is also a few minutes away (bring your passport). But you don’t need to venture far if you want good food though. The three restaurants (Thai, Moroccan & international) at Banyan collectively offer a diverse dining experience without needing to leave the comfort of the hotel. The dining team, including Rachid, A. Houssine, Saifeddine, and Marwan were very careful and made the daily dining experience comfortable. The staff were all very kind and attentive to my needs and interests. If I had a problem, they not only fixed it, but they went out of their way to make me feel comfortable. SPECIFIC COMMENTS REGARDING INTERACTIONS W/ STAFF: I’ve been to a few luxury hotels in Morocco and I’d say, for me, this is second to none due to the consistent quality in its services and the staff’s demeanor with clients. Oussama actively sought out solutions when I had a medical issue. He was also diligent in arranging my experiences throughout the month including one that was previously not in place. I appreciate the ability to adapt. Omar at reception helped me navigate my way to Ceuta and was pleasant and engaged when I made inquiries and requests. Rahima always met me with incomparable kindness. She and Ayoub were very welcoming, professional, patient, and respectful during the long hours I would spend at reception. Madame Sana was lovely; I appreciate all the time she spent connecting me to the right places for my beauty and hair maintenance. The girls at the spa, Julie and Najlae, handled my hammam and massage appointments with grace. The housekeeping team took their job seriously. They were swift to accommodate. I was surprised that they remembered relevant issues I had during my last stay, and they were proactive about avoiding & quickly resolving any recurrence of the issue. Zakaria and Muhammad from housekeeping patiently assisted me with a late night emergency in my villa which had me very distraught. Abida, Tariq, Nabila, Naima Ahanash, & the other Naima were very responsive to my special requests and cleanliness standards. Hassan (from reception) and Hamza (from IT) swiftly accommodated me with work-related needs including virtual meetings. They did so under very short notice and pressure. Nabil, the reservation manager, guided me through one of the major goals that I had for my trip, and he ensured that the process went as smoothly and comfortably as possible for me on that day. On the day of my departure, Jawad and several other staff (mentioned above) so graciously helped me deal with a chaotic luggage situation moments before I had to leave. Needless to say, I am absolutely grateful for everyone here and anyone that I may have not mentioned who contributed to the ease and comfort that I experienced during my stay. I’ve been to other high-end hotels but the service simply wasn’t the same. Even my regular driver, Samir, was very respectful & patient as he helped me navigate my several solo trips to Tetouan. Banyan staff made me feel like I was staying with my family. Being a solo female traveler, I’ve been more hesitant to strike up connections with strangers outside the hotel. While I’d like to keep this place all to myself, I am compelled to recommend you to visit.

THE WHOLE EXPERIENCE WAS FAB BOTH FOR MY SELF / DAUGHTER /AND GRANDDAUGHTER THE RECPTION STAFF OMAR AND USAMA MADE SURE WE WERE WELL LOOKED AFTER THE MAIN RESTURANT STAFF BENT OVER BACKWARDS TO HELP US WITH BABY AND THE ROOM SERVICE WAS ATTENTIVE AND OUR DAILY MADE NAIMA WAS ABSOLUTLY FANTASTIC THIS RESORT IS WELL WORTH GOING A FAB LUXURY BREAK FIVE STAR DEFO *****

Fantastic Hotel that met all expectations and more. Staff so attentive and helpful, room was outstanding with attention to detail on everything, breakfasts great with alternative choices each day with fresh produce, the Spa treatment I had was a 10 out of 10 experience and Saffron restaurant faultless with another 10/10. Overall would highly recommend this hotel to anyone wishing to stay in Tamouda Bay Area.🤩

The moment I set foot in this place I knew I was in for an experience of a lifetime! I have been to 70 + countries and in hundreds of hotels, this hotel is a gem! This hotel is a luxurious haven nestled along the pristine coastline of northern Morocco and hugged by the Rif mountains. This exquisite resort offers an unparalleled blend of comfort, elegance, and exceptional service, making it an ideal destination for discerning travelers seeking a truly unforgettable experience. My villa gave me the impression it was designed to provide the utmost comfort and privacy. A stunning view, private pool, and lavishly appointed interiors. The attention to detail is impeccable, with Moroccan-inspired decor and luxurious amenities that make you feel special. The Banyan Tree Tamouda Bay boasts a delectable array of dining options, showcasing the finest Moroccan and international cuisine. From fresh seafood to authentic Moroccan tagines and Thai treats, the resort's restaurants offer a culinary journey that will delight your taste buds. Do yourself a favor and don’t miss their majestic Moroccan breakfast 😊 The Spa showcases its signature treatments and serene ambiance. Experience the healing power of ancient Moroccan therapies and rejuvenate your mind and body. The staff is attentive, courteous, and dedicated to ensuring that guests have a memorable stay. From the junior staff to the execs. Special thanks to Mrs.Sanaa, Mrs.Rachida and Mr.Hicham the GM and maestro of the place ! The Banyan Tree Tamouda Bay is a truly exceptional resort that offers a luxurious and unforgettable experience. With its stunning location, luxurious accommodations, impeccable service, and world-class amenities, it is the perfect choice for discerning travelers seeking a haven of tranquility and indulgence. I will definitely come back and bring my family with me! That is a Fact!

This is the second Banyan Tree we have visited and it did not let us down. The Villa is stunning, everything we wanted and more. The atmosphere was very relaxing, two weeks of bliss and no stress. The team in the Banyan Tree live up to all expectations, they were all amazing and kind, with nothing too much trouble. Massive thanks to the restaurant team for an impeccable service and for recommending the Moroccan wine. We can’t forget the young lady Ghizlane who kept our room immaculate every single day, she was so kind and thoughtful. We are definitely planning our third banyan tree visit.